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Exam (elaborations)

BUSN test 2 - part 3 Questions with Detailed Verified Answers

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BUSN test 2 - part 3 Questions with Detailed Verified Answers

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BUSN test 2 - part 3 Questions with Detailed
Verified Answers


_____ could be used to explain why members of the night shift at a textile mill refuse
to fill openings on the day shift even though most of the people who work at the plant
feel day work is preferable to night work.
Ans: group cohesiveness


American Express is organized into four divisions that cater to business, consumers,
travelers, and investors. American Express uses ______ departmentalization.
Ans: customer


one of the disadvantages of the matrix structure is:
Ans: lack of cohesiveness


____ is the degree to which group members want to stay in the group and tend to
resist outside influences.
Ans: group cohesiveness


the ____ refers to the levels of management within the organization. These levels
usually conform to the shape of a pyramid.
Ans: managerial hierarchy


___ is the degree to which tasks are subdivided into smaller jobs.



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Ans: specialization


Division of labor refers to:
Ans: the process to dividing work into separate jobs


specialization refers to the:
Ans: degree to which tasks are subdivided into smaller groups


____ is a permanent organization structure that combines functional and product
departmentalization.
Ans: a matrix structure


the disadvantages of group cohesiveness include:
Ans: conflict with other work groups in the organization


work group cohesiveness can benefit the organization by doing all of the following
EXCEPT:
Ans: decreased resistance to change


___ is the process of grouping jobs together so that similar or associated tasks and
activities can be coordinated.
Ans: departmentalization


which of the following statements describes one of the strengths of group decision
making?



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