BU 288 Test Questions and Answers Already Passed Latest Update 2025-2026
What is motivation and what are its basic characteristics? - Answers Motivation refers to the
extent to which persistent effort is directed towards a goal. The basic characteristics of
motivation are effort, persistence, direction, and goals.
T/F Motivation is the number one problem facing many organizations. - Answers True
Which of the following statements about motivation and performance is FALSE?
A) A person could be highly motivated and, yet, perform poorly.
B) A person could perform fairly well despite low motivation.
C) Motivation is defined as the extent to which workers contribute to achieving organizational
objectives.
D) Task understanding is important for motivation to be converted into performance.
E) General cognitive ability and emotional intelligence are important for motivation to be
converted into performance. - Answers C
T/F The strength of a person's work-related behaviour is also known as persistence the person
exhibits on the job. - Answers False
Some researchers have argued that intrinsic and extrinsic motivation are incompatible. By this,
they mean that
A) intrinsic rewards may decrease extrinsic motivation.
B) extrinsic rewards may decrease intrinsic motivation.
C) extrinsic rewards usually lead to better performance than intrinsic rewards.
D) intrinsic rewards usually lead to better performance than extrinsic rewards.
E) when used in combination, they result in lower levels of performance. - Answers B
Which of the following statements is most accurate?
A) Intrinsic motivation is more strongly related to the quantity of performance.
B) Extrinsic motivation is more strongly related to the quantity of performance.
,C) Extrinsic motivation is more strongly related to the quality of performance.
D) Extrinsic and intrinsic motivation are similarly related to the quality of performance.
E) Extrinsic and intrinsic motivation are similarly related to the quantity of performance. -
Answers B
Which of the following statements is most accurate?
A) Intrinsic motivation is more strongly related to the quality of performance.
B) Intrinsic motivation is more strongly related to the quantity of performance.
C) Extrinsic motivation is more strongly related to the quality of performance.
D) Extrinsic and intrinsic motivation are similarly related to the quality of performance.
E) Extrinsic and intrinsic motivation are similarly related to the quantity of performance. -
Answers A
T/F Researchers have argued that making intrinsic rewards contingent upon performance can
reduce extrinsic motivation. - Answers False
Intrinsic motivation is especially beneficial for performance on ________ tasks. - Answers
complex
Extrinsic motivation is especially beneficial for performance on ________ tasks. - Answers
mundane
The extent to which an organizational member contributes to achieving the objectives of the
organization is called - Answers performance
A person's overall capacity and efficiency for processing information is called - Answers general
cognitive ability
Which of the following is most accurate about the relationship between general cognitive ability
and performance?
A) General cognitive ability predicts performance only on mental tasks.
B) General cognitive ability predicts performance only on manual tasks.
C) General cognitive ability does not predict performance.
D) General cognitive ability is a better predictor of performance for more complex tasks.
, E) General cognitive ability predicts performance to the same degree on all tasks. - Answers D
From bottom to top, what is the correct order of Salovey and Mayer's model of emotional
intelligence?
A) Perception of emotions; understanding of emotions; use and assimilation of emotions;
management of emotions
B) Management of emotions; understanding of emotions; use and assimilation of emotions;
perception of emotions
C) Perception of emotions; management of emotions; understanding of emotions; use and
assimilation of emotions
D) Perception of emotions; use and assimilation of emotions; understanding of emotions;
management of emotions
E) Understanding of emotions; perception of emotions; use and assimilation of emotions;
management of emotions - Answers D
Research has found that emotional intelligence
A) does not predict job performance.
B) predicts job performance and academic performance.
C) predicts job performance but not academic performance.
D) does not predict academic performance.
E) predicts academic performance but not job performance. - Answers B
Which of the following best represents the relationship between emotional intelligence and job
performance?
A) It predicts job performance above and beyond cognitive ability but not the Big Five
personality variables.
B) It does not predict job performance above and beyond cognitive ability or the Big Five
personality variables.
C) It predicts job performance above and beyond the Big Five personality variables but not
What is motivation and what are its basic characteristics? - Answers Motivation refers to the
extent to which persistent effort is directed towards a goal. The basic characteristics of
motivation are effort, persistence, direction, and goals.
T/F Motivation is the number one problem facing many organizations. - Answers True
Which of the following statements about motivation and performance is FALSE?
A) A person could be highly motivated and, yet, perform poorly.
B) A person could perform fairly well despite low motivation.
C) Motivation is defined as the extent to which workers contribute to achieving organizational
objectives.
D) Task understanding is important for motivation to be converted into performance.
E) General cognitive ability and emotional intelligence are important for motivation to be
converted into performance. - Answers C
T/F The strength of a person's work-related behaviour is also known as persistence the person
exhibits on the job. - Answers False
Some researchers have argued that intrinsic and extrinsic motivation are incompatible. By this,
they mean that
A) intrinsic rewards may decrease extrinsic motivation.
B) extrinsic rewards may decrease intrinsic motivation.
C) extrinsic rewards usually lead to better performance than intrinsic rewards.
D) intrinsic rewards usually lead to better performance than extrinsic rewards.
E) when used in combination, they result in lower levels of performance. - Answers B
Which of the following statements is most accurate?
A) Intrinsic motivation is more strongly related to the quantity of performance.
B) Extrinsic motivation is more strongly related to the quantity of performance.
,C) Extrinsic motivation is more strongly related to the quality of performance.
D) Extrinsic and intrinsic motivation are similarly related to the quality of performance.
E) Extrinsic and intrinsic motivation are similarly related to the quantity of performance. -
Answers B
Which of the following statements is most accurate?
A) Intrinsic motivation is more strongly related to the quality of performance.
B) Intrinsic motivation is more strongly related to the quantity of performance.
C) Extrinsic motivation is more strongly related to the quality of performance.
D) Extrinsic and intrinsic motivation are similarly related to the quality of performance.
E) Extrinsic and intrinsic motivation are similarly related to the quantity of performance. -
Answers A
T/F Researchers have argued that making intrinsic rewards contingent upon performance can
reduce extrinsic motivation. - Answers False
Intrinsic motivation is especially beneficial for performance on ________ tasks. - Answers
complex
Extrinsic motivation is especially beneficial for performance on ________ tasks. - Answers
mundane
The extent to which an organizational member contributes to achieving the objectives of the
organization is called - Answers performance
A person's overall capacity and efficiency for processing information is called - Answers general
cognitive ability
Which of the following is most accurate about the relationship between general cognitive ability
and performance?
A) General cognitive ability predicts performance only on mental tasks.
B) General cognitive ability predicts performance only on manual tasks.
C) General cognitive ability does not predict performance.
D) General cognitive ability is a better predictor of performance for more complex tasks.
, E) General cognitive ability predicts performance to the same degree on all tasks. - Answers D
From bottom to top, what is the correct order of Salovey and Mayer's model of emotional
intelligence?
A) Perception of emotions; understanding of emotions; use and assimilation of emotions;
management of emotions
B) Management of emotions; understanding of emotions; use and assimilation of emotions;
perception of emotions
C) Perception of emotions; management of emotions; understanding of emotions; use and
assimilation of emotions
D) Perception of emotions; use and assimilation of emotions; understanding of emotions;
management of emotions
E) Understanding of emotions; perception of emotions; use and assimilation of emotions;
management of emotions - Answers D
Research has found that emotional intelligence
A) does not predict job performance.
B) predicts job performance and academic performance.
C) predicts job performance but not academic performance.
D) does not predict academic performance.
E) predicts academic performance but not job performance. - Answers B
Which of the following best represents the relationship between emotional intelligence and job
performance?
A) It predicts job performance above and beyond cognitive ability but not the Big Five
personality variables.
B) It does not predict job performance above and beyond cognitive ability or the Big Five
personality variables.
C) It predicts job performance above and beyond the Big Five personality variables but not
