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, Table of Contents: pm pm
Part I: Leadership
pm pm
Chapter 1. Leadership and Management Principles Cha
pm pm pm pm pm pm
pter 2. Change and Innovation
pm pm pm pm
Chapter 3. Organizational Climate and Culture
pm pm pm pm pm
Part II: Professionalism
pm pm
Chapter 4. Managerial Decision Making Cha
pm pm pm pm pm
pter 5. Managing Time and Stress Chapter
pm pm pm pm pm pm pm
6. Legal and Ethical Issues
pm pm pm pm
Part III: Communication and Relationship Building
pm pm pm pm pm
Chapter 7. Communication Leadership
pm pm pm
Chapter 8. Team Building and Working With Effective Groups Cha
pm pm pm pm pm pm pm pm pm
pter 9. Delegation in Nursing
pm pm pm pm
Chapter 10. Power and Conflict Chapt
pm pm pm pm pm
er 11. Workplace Diversity
pm pm pm
Part IV: Knowledge of the Health Care Environment
pm pm pm pm pm pm pm
Chapter 12. Organizational Structure
pm pm pm
Chapter 13. Decentralization and Shared Governance
pm pm pm pm pm pm
Chapter 14. Strategic Management
pm pm pm
Chapter 15. Professional Practice Models
pm pm pm pm
Chapter 16. Case and Population Case Management
pm pm pm pm pm pm
Chapter 17. Evidence- pm pm
Based Practice: Strategies for Nurse Leaders Chapter 18. Quality an
pm pm pm pm pm pm pm pm pm
d Safety
pm
Chapter 19. Measuring and Managing Outcomes
pm pm pm pm pm
Page | 2
,Part V: Business Skills
pm pm pm
Chapter 20. Prevention of Workplace Violence
pm pm pm pm pm
Chapter 21. Confronting the Nursing Shortag
pm pm pm pm pm pm
e Chapter 22. Staffing and Scheduling
pm pm pm pm pm
Chapter 23. Budgeting, Productivity, and Costing out Nursing Chapt
pm pm pm pm pm pm pm pm
er 24. Performance Appraisal
pm pm pm
Chapter 25. All- pm pm
Hazards Disaster Preparedness Chapter 26. Data Man
pm pm p m pm pm pm
agement and Clinical Informatics Chapter 27. Marketi
pm pm pm pm pm pm
ng
Chapter 01: Leadership and Management Principles MULTIPL
pm pm pm pm pm pm
E CHOICE
pm
1. Leadership is best defined as: pm pm pm pm
a. an interpersonal process of participating by encouraging fellowship.
pm pm pm pm pm pm pm
b. delegation of authority and responsibility and the coordination of activities.
pm pm pm pm pm pm pm pm pm
c. inspiring people to accomplish goals through support and confidence building.
pm pm pm pm pm pm pm pm pm
d. the integration of resources through planning, organizing, and directing
pm pm pm pm pm pm pm pm
. CORRECT ANSWER: C
pm pm pm
Leadership is the process of influencing people to accomplish goals by inspiring confidence an
pm pm pm pm pm pm pm pm pm pm pm pm pm
d support among followers.
pm pm pm
DIF:
Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessmen
pm pm pm pm pm pm pm
Page | 3
, t MSC: Client Needs: Safe and Effective Care Environment: Management of Care
pm pm pm pm pm pm pm pm pm pm pm
Page | 4
Page | 1
, Table of Contents: pm pm
Part I: Leadership
pm pm
Chapter 1. Leadership and Management Principles Cha
pm pm pm pm pm pm
pter 2. Change and Innovation
pm pm pm pm
Chapter 3. Organizational Climate and Culture
pm pm pm pm pm
Part II: Professionalism
pm pm
Chapter 4. Managerial Decision Making Cha
pm pm pm pm pm
pter 5. Managing Time and Stress Chapter
pm pm pm pm pm pm pm
6. Legal and Ethical Issues
pm pm pm pm
Part III: Communication and Relationship Building
pm pm pm pm pm
Chapter 7. Communication Leadership
pm pm pm
Chapter 8. Team Building and Working With Effective Groups Cha
pm pm pm pm pm pm pm pm pm
pter 9. Delegation in Nursing
pm pm pm pm
Chapter 10. Power and Conflict Chapt
pm pm pm pm pm
er 11. Workplace Diversity
pm pm pm
Part IV: Knowledge of the Health Care Environment
pm pm pm pm pm pm pm
Chapter 12. Organizational Structure
pm pm pm
Chapter 13. Decentralization and Shared Governance
pm pm pm pm pm pm
Chapter 14. Strategic Management
pm pm pm
Chapter 15. Professional Practice Models
pm pm pm pm
Chapter 16. Case and Population Case Management
pm pm pm pm pm pm
Chapter 17. Evidence- pm pm
Based Practice: Strategies for Nurse Leaders Chapter 18. Quality an
pm pm pm pm pm pm pm pm pm
d Safety
pm
Chapter 19. Measuring and Managing Outcomes
pm pm pm pm pm
Page | 2
,Part V: Business Skills
pm pm pm
Chapter 20. Prevention of Workplace Violence
pm pm pm pm pm
Chapter 21. Confronting the Nursing Shortag
pm pm pm pm pm pm
e Chapter 22. Staffing and Scheduling
pm pm pm pm pm
Chapter 23. Budgeting, Productivity, and Costing out Nursing Chapt
pm pm pm pm pm pm pm pm
er 24. Performance Appraisal
pm pm pm
Chapter 25. All- pm pm
Hazards Disaster Preparedness Chapter 26. Data Man
pm pm p m pm pm pm
agement and Clinical Informatics Chapter 27. Marketi
pm pm pm pm pm pm
ng
Chapter 01: Leadership and Management Principles MULTIPL
pm pm pm pm pm pm
E CHOICE
pm
1. Leadership is best defined as: pm pm pm pm
a. an interpersonal process of participating by encouraging fellowship.
pm pm pm pm pm pm pm
b. delegation of authority and responsibility and the coordination of activities.
pm pm pm pm pm pm pm pm pm
c. inspiring people to accomplish goals through support and confidence building.
pm pm pm pm pm pm pm pm pm
d. the integration of resources through planning, organizing, and directing
pm pm pm pm pm pm pm pm
. CORRECT ANSWER: C
pm pm pm
Leadership is the process of influencing people to accomplish goals by inspiring confidence an
pm pm pm pm pm pm pm pm pm pm pm pm pm
d support among followers.
pm pm pm
DIF:
Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessmen
pm pm pm pm pm pm pm
Page | 3
, t MSC: Client Needs: Safe and Effective Care Environment: Management of Care
pm pm pm pm pm pm pm pm pm pm pm
Page | 4