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Email Etiquette Quiz Questions and Answers

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Which of the following is considered poor email etiquette? a) keeping the message personal b) responding to messages as soon as possible c) using lots of capital letters to emphasize certain words d) always sign your name at the bottom - ANSWER -C The tone of

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Email Etiquette Quiz Questions and Answers
Which of the following is considered poor email include:
etiquette? a) only your name
a) keeping the message personal b) only your name and company
b) responding to messages as soon as possible c) all your relevant contact info
c) using lots of capital letters to emphasize d) a picture of your pet dog - ANSWER -C
certain words
d) always sign your name at the bottom -
ANSWER -C When sending a message, you should copy
("cc"):
a) everyone is the department
The tone of a professional email message should b) your boss and you boss' boss - so they know
be: that you're working hard
a) conversational c) only those people who absolutely need to
b) formal know
c) casual - like with your friends d) the whole world. why not? everyone else does
d) "Yo, dude! Whassup?" - ANSWER -A - ANSWER -C


Which is the most important thing I should do I should only forward email when:
with every email? a) i feel it is important
a) spell check, use full sentence structure and b) i know the other person should have the info
proper grammar c) the topic is commendable and important to all
b) have a nice greeting: Hi, Hello, Good Morning online
c) Have a proper sign off: Thank you, Sincerely d) i type a personal comment about why i am
d) All of the above - ANSWER -D forwarding that specific email to that specific
person - ANSWER -D

When writing an email message, paragraphs
should be What is a positive effect of email etiquette at
a) long work?
b) short a) improved reputation for yourself and your
c) indented organization
d) invisible - no one can mess it up that way - b) lower salary
ANSWER -B c) ability to type faster
d) negative interactions with others at work -
ANSWER -A
The best way to make several points in an email
is:
a) include all points in the first paragraph Why is email etiquette important?
b) include all points in the last paragraph a) to prevent being terminated
c) use lists w/ bullets or #s b) to avoid legal issues for the organization and
d) put it on a banner and rent an air plane to fly yourself
over the office - ANSWER -C c) to contribute to the positive reputation if the
organization
d) all of the above - ANSWER -D
At the end if an email message, you should
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