Postal Exam Questions with Complete Solutions

Postal Exam Questions with Complete
Solutions18

shipping services (5) - ANSWERS -PME, PM, standard post, parcel return service, international
mail



mailing services (5) - ANSWERS -FCM, periodicals, standard mail, package services mail
(standard post, media mail, library mail), extra services



shipping vs. mailing services - ANSWERS --shipping is where post office is competitive w/ other
companies

-mailing is where post office is market dominant and does not face other competitors



24 hr clock (8 key indicators of clock) - ANSWERS -1. all carriers back by 1800 (6PM)

2. cancel 80% of collection mail by 2000 (8PM)

3. process outgoing primary-sort mail by 2300 (11PM)

4. process outgoing secondary-sort mail by 2400 (midnight)

5. clear managed mail program MMP 2400

-have zero MMP on hand by this time

6. assign commercial air/FedEx outgoing mail by 0230

7. process all dps 2nd pass mail by 0700

8. dispatch mail on time from plants to delivery units between 0400 and 0900



post office partnership w/ FedEx and UPS - ANSWERS --partner w/ FedEx to save $1 billion in air
transportation costs

-improved PME and PM services

,-since 2002

-------------------------------------------------

UPS- partnered w/ to provide airline transport for mostly FCM



directives (what are they, name 3) - ANSWERS --postal polices/procedures designed to improve
business

1. manuals 2. handbooks 3. publications



manuals used most (5) - ANSWERS -domestic mail manual, international mail manual,
administrative support manual , postal operations manual, employee and labor relations
manual



handbooks - ANSWERS -more detailed info about what in Postal Service manuals



publications - ANSWERS -not as extensive as handbooks/manuals but provide supplements that
cannot be fully addressed by handbooks/manuals; task specific documents i.e. Pub 52
Hazardous Mat



how do policies procedures impact bottom line of post service (4 ways) - ANSWERS -production,
revenue, legal liability, customer service



where to find HAZMAT regulations - ANSWERS -DMM, IMM, Pub 52, Handbook EL-812



types of HAZMAT (6) - ANSWERS -flammable, corrosive/reactive, biological, toxic, radioactive,
other (ORM-D)



ORM-D (what and examples) - ANSWERS --other regulated material

-coined by DOT to describe lower level of risk during transportation -- therefore, can ship
surface PROHIBITED int'nl

, -i.e. smoke detectors, dry ice, lithium batteriese



declared HAZMAT (3) - ANSWERS -declared by mailer, properly packaged, properly marked and
accepted by post office



undeclared HAZMAT - ANSWERS --parcel suspected of containing HAZMAT, not properly
packaged, labeled, identified

-identify w/ sounds of broken glass, stains, leakage, odor, preprinted markings on parcel



cigarettes/smokeless tobacco nonmailable (4 exceptions, how to ship) - ANSWERS -1.
Alaska/Hawaii

2. Business/Regulatory Purposes - verified/authorized tobacco industry business OR fed./state
agencies for regulatory purposes

3. Certain Individuals - lightweight, infrequent mailed by age-verified adults

4. Consumer Testing/Public Health - sent by gov. or certain individuals for consumer testing

-ship: PME Hold for Pick Up, PME Adult Signature, PM Adult Signature



anonymous mail (4) - ANSWERS --only stamps as postage

-weight greater than 13 oz.

-was not accepted by employee at counter

-cannot be traced to sender



DDD1 - ANSWERS -info attached to all mail receptacle (lobby drop, SSK); explains anon rule and
why has to go to retail counter



DDD2 & Label 127 - ANSWERS --says Important Cust. Info.

-attached to anon mail being RTS

-explains security policy