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Exam (elaborations)

ARE 112 Midterm 2 (2025/2026, 100+ Q&A) – BPR, Ethics, Strategic Lenses, Change Models

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This ARE 112 Midterm 2 document contains over 100 exam-accurate questions with correct answers, graded A+ and aligned with the 2025/2026 academic year. It comprehensively reviews key theories, case applications, and strategic concepts covered in the second half of the course. The Q&A format allows for fast, effective review, ideal for midterm prep, recap sessions, or concept mastery. Major topics and concepts include: Strategic Lenses & Value Chain Analysis: SWOT, Balanced Scorecard, BCG Matrix, 4 Ps Business Process Reengineering (BPR) and its application in IBM and Duke Hospital cases Decision-Making Tools: DSS, Delphi method, Likert Scale, ERP systems, ANOVA, Chi-square, Probit analysis Organizational Structure & Control: Matrix management, decentralization, span of control, component business model Ethics & Stakeholder Theory: Four types of ethics, principal-agent problem, justice rule Change Management Models: Rational Persuasion, Crossover Strategy, Lewin’s phases, threats to change process Leadership & Power Types: Coercive, Legitimate, Expert, Referent, Reward Cases and Real-World Examples: IBM (Lou Gerstner), Deloitte’s “Sometimes It Takes a Revolution,” Duke Children’s Hospital, Southwest Airlines, The Goal This resource is highly beneficial for students in: Business Administration & Management Organizational Behavior, Strategic Planning, and Leadership Undergraduate Business Programs and MBA Prep HR, Operations, and Project Management Courses Consulting and Case-Based Business Education Tracks The material is designed to sharpen analytical thinking, support case-based exam formats, and reinforce applied knowledge through real examples discussed in class. Keywords: ARE 112, midterm exam, BPR, decision making, strategic management, ethics, organizational structure, leadership power, ERP, balanced scorecard, IBM case, Deloitte case, stakeholder theory, Lewin’s model, SWOT, value chain, change models, span of control, MBA prep, project vs process, data analysis, Likert scale

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ARE 112 Midterm 2 2025/2026 Exam
Questions and Verified Answers |
Already Graded A+



The term "SKA" has to do with - 🧠ANSWER ✔✔job design


Which of the following best describes Lou's approach to IBM - 🧠ANSWER

✔✔Demand chain


Thinking about how Lou "fixed" IBM and topics from the class, which of the

following was most evident in the book? - 🧠ANSWER ✔✔BPR


Which is the decision-making tool that could be used for a structured

decision - 🧠ANSWER ✔✔DSS


The primary difference between a project and a process is - 🧠ANSWER

✔✔end results

,Timeliness and quality, from class, are parts of - 🧠ANSWER ✔✔the

attributes of information in the IT environment

In the hospital article the comment was made that staff moved from a

"mission-bound" focus to a "goal-oriented" focus. The change is best

described as addressing the issue of - 🧠ANSWER ✔✔suboptimization


The terms bounded rationality and information symmetry and risk are

related to - 🧠ANSWER ✔✔decision environment


In the IBM book when Lou arrived there was a tendency to measure

performance internally rather than by the marketplace. A way to describe

this, from terms used in class, would be best by - 🧠ANSWER ✔✔self-

referencing groups

In the Duke Hospital case the development of the "clinical pathways" is an

example of the use or development of - 🧠ANSWER ✔✔a BPR


The terms "One-to-many relationships" and "pointers" as discussed in class

relate to - 🧠ANSWER ✔✔IT


The terms "dispositional" and "situational" are related to - 🧠ANSWER

✔✔fundamental attribution error

, A fair and equable distribution of benefits and harms is a characteristic or

benefits of the - 🧠ANSWER ✔✔justice rule


The "patterns in the middle" middle is found in the - 🧠ANSWER ✔✔the

component business model


In class, the dashboard was used to displays - 🧠ANSWER ✔✔CSF's


The willingness of a person or a group to have confidence in the goodwill

and competency of another person or organization even though this

willingness puts them at risk is - 🧠ANSWER ✔✔Trust


When we combine at TPS and an operation information system we get a(n)

- 🧠ANSWER ✔✔ERP


The star is found in the - 🧠ANSWER ✔✔BCG grow-share matrix


As a staff member in an organization your have two bosses in - 🧠ANSWER

✔✔a matrix management structure


Core competencies and outsourcing are topics from - 🧠ANSWER ✔✔the

component business model




3
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