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ARE 112 Exam Q&A (Lundblad, 100+ Solved) – Strategy, BPR, Ethics, Change Models | 2025/2026

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This document provides a fully solved collection of final exam questions and answers for ARE 112 – Organizational Behavior and Management (Lundblad) for the 2025/2026 academic year, graded A+. It is based on classroom material, major case studies (such as IBM, Deloitte, and Duke Hospital), and core management concepts explored throughout the course. It covers over 100 high-level questions, with accurate answers that reflect the analytical, strategic, and decision-making focus of the course. This document is perfect for final exam preparation, strategic concept review, or understanding real-world applications of organizational theory. Included topics: Strategic Lenses & Business Process Reengineering (BPR) Change Management Models (e.g., Crossover, Rational Persuasion, Lewin’s Model) Decision-Making Tools: DDS, ERP, Likert Scale, ANOVA, Chi-Square, Probit Analysis Organizational Design: Matrix structure, component business model, TPS integration Leadership & Power: Referent, legitimate, coercive, expert, reward Business Models: Value Chain, Balanced Scorecard, Porter's Five Forces, BCG Matrix Ethics & Stakeholder Theory: Organizational, individual, societal, occupational ethics Cultural and Behavioral Concepts: Suboptimization, attribution error, SKA (Skills, Knowledge, Abilities) Classroom case references: IBM (Lou Gerstner), Deloitte’s “Sometimes it Takes a Revolution,” Duke Hospital clinical pathway This guide is especially helpful for students in: Business Administration, Management, and Leadership programs Organizational Behavior and HRM MBA prep and undergraduate business courses Strategic Planning and Change Consulting Tracks Courses using Gerstner’s IBM case and HBR leadership readings Every answer is succinct and aligned with classroom discussions, case analysis, and theoretical frameworks, making this document an ideal tool for mastering both conceptual and applied elements of ARE 112. Keywords: ARE 112, Lundblad, business strategy, BPR, decision-making tools, management theories, organizational change, ethics, leadership power, ERP systems, balanced scorecard, strategic lenses, stakeholder theory, IBM case, HBR articles, organizational structure, exam prep, MBA foundation, Porter's five forces, component business model, crossover strategy

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ARE 112 Lundblad 2025/2026 Exam
Questions and Verified Answers |
Already Graded A+



The term SKA has to do with: - 🧠ANSWER ✔✔Job design


Which of the following describes Lou's approach to IBM? - 🧠ANSWER

✔✔Demand Chain


Thinking about how Lou "fixed" IBM and topics from class, which of the

following was most evident in the book? - 🧠ANSWER ✔✔BPR


Which is the decision making tool that could be used for a structured

decision? - 🧠ANSWER ✔✔DDS


The primary difference between project and process is - 🧠ANSWER

✔✔End result

, Timeliness and quality from class are parts of - 🧠ANSWER ✔✔The

attributes of information in the IT environment.

In the hospital article the comment was made that staff moved from a

"mission bound" focus to a "goal oriented" focus. The change best

described as addressing the issue of - 🧠ANSWER ✔✔Suboptimization


The terms bounded rationality and information symmetry and risk are

related to - 🧠ANSWER ✔✔Decision environment


In the IBM book when Lou arrived there was a tendency to measure

performance internally rather that by the marketplace. A way to describe

this, from terms used in class, would be best by - 🧠ANSWER ✔✔Self

referencing groups.

In the duke hospital cases the development of the "clinical pathways" is an

example of the use or development of - 🧠ANSWER ✔✔A BPR


The terms "one too many relationships" and "pointers" as discussed in

class relate to - 🧠ANSWER ✔✔IT


The terms "dispositional" and "situational" are related to - 🧠ANSWER ✔✔A

fundamental attribution error

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