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BUS 108 - CHAPTER 7 QUIZ - Questions and Answers With complete solution–Expert Verified

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BUS 108 - CHAPTER 7 QUIZ - Questions and Answers With complete solution–Expert Verified

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BUS 108 - CHAPTER 7 QUIZ - Questions and Answers With complete
solution–Expert Verified



Antonio is writing a request for a letter of recommendation. He is clearly


stating why the recommendation is required. Which part of the message


isAntonio working on?: opening


A press release is also known as a release.: News


A specialized document used to share relevant information with the media


isknown as a release.: Press


Kali is explaining her request. She is working on the of her mes-


sage.: BODY


Jeremy is requesting a settlement of a claim. Jeremy is .-


: Request for adjustment


Greg is preparing a message about a project update. Greg is .: -

preparing a routine informational message

Highlighting a benefit to the reader should be done in the of the
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, message.: close


Jackie is requesting an adjustment. She is politely requesting specific action


that needs to be taken. Jackie is working on the of her message.: -

Opening

Anya is composing a message that includes information regarding the nature


of her relationship with a former employee. What type of message is she


writing?: Responding to a request for a recommendation


When writing a letter of condolence, you should .: -

short simple sincere

Ariana is including an expression of gratitude in her message. Ariana is


working on the of her message.: close


When sending routine replies and positive messages you should use the


approach.: direct


Which of the following is true?: Much of your daily business communication will involve routine

messages.


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