CPHRM EXIT EXAM QUESTIONS WITH 100%
ACCURATE ANSWERS
Presenting the evidence of a problem in a_______________ manner is the crucial first step to the
comprehension that presages behavior changes. - Accurate answers Nonthreatening
Which of the following is most likely to give employees a reason to act ethically and to be more
innovative? - Accurate answers Empowerment and autonomy over their work
The impact of advances in science and medicine on demand for health care services and the productivity
of health care providers will ____ by medical specialty and delivery setting. - Accurate answers
Differ
Today's age diverse workforce expands the definition of diversity and employers who develop
leadership strategies that appeal to an age diverse population will gain a ______. - Accurate answers
competitive edge
A for-profit healthcare organization's purpose is to provide _____. - Accurate answers profit to the
owner
Leading healthcare organizations improve the financial management process to increase access to
capital, have more _____ employees, and be able to build better relationships with their customers and
suppliers by increasing the transparency of their business operations. - Accurate answers engaged
The _____ diagram helps to identify and organize the possible causes for a problem in a structured
format. - Accurate answers cause and effect
A _____, probably the most explicit kind of a standing plan, is a statement that either forbids or requires
a certain action or inaction without variation. - Accurate answers rule
A healthcare professional who has the primary responsibility of ensuring the timely, accurate, and
complete collection and maintenance of patient data is known as _____. - Accurate answers Health
Information Manager
A healthcare professional who has the primary responsibility of ensuring the timely, accurate, and
complete collection and maintenance of patient data is known as _____. - Accurate answers
consumers'
_____ is formally defined as systems and processes that ensure the overall direction, effectiveness,
supervision, and accountability of an organization. - Accurate answers Governance
As healthcare undergoes massive changes, boards will want to think about new ways of communicating
with local government, business, and community leaders as well as the _____ of healthcare. - Accurate
answers consumers
, The _____ set standards for healthcare organizations and assess compliance with those standards. -
Accurate answers private sector accrediting bodies
Identifying and understanding _____ are essential components of healthcare quality management. -
Accurate answers customers' expectations and requirements
_____ environments engender increased knowledge and respect for the health team members for each
other. - Accurate answers collaborative and participative
_____ allows health system managers, policy makers, and clinicians to find ways of implementing the
desired conditions for workers while meeting the expectations of patients. - Accurate answers
Teamwork
Examples of healthcare organizations collaborating on a range of project include the following except -
Accurate answers price fixing arrangements
Marked by the growing use and influence of emerging/disruptive technologies - cloud, mobile devices,
big data, advanced analytics, and others, system thinking is - Accurate answers a business survival
strategy
In contrast with constructive accountability, _____ is a process in which two or more people or groups
discuss their needs and differences of opinion and eventually develop a solution. - Accurate answers
constructive conflict
Sound ______ strategies are needed to create a healthy organization culture in which subordinates,
team members, and leaders achieve results. - Accurate answers communication
The strategic plans are usually the responsibility of _____ management - Accurate answers senior
management
Self-aware leaders exhibit which of the following characteristics? - Accurate answers They know
themselves, including the strengths and weaknesses
Leaders have a responsibility to ____and ______change. - Accurate answers facilitate and enable
Managing employees' emotions in the change initiatives can be very_______ to the leaders. - Accurate
answers demanding
_____ provides a bridge linking the medical model's focus on individual prevention and treatment
approaches with community-based prevention strategies. - Accurate answers Community
Advocacy
Multiple new regulations and accreditations processes, professional standards, increased
accountabilities, and financial priorities require _____ and nurse leaders already struggling to gain and
sustain competencies in evolving arenas of practice, quality, and safe patient care. - Accurate answers
more of direct care nurses
A healthcare leader who has empathy shows the following except _____.
ACCURATE ANSWERS
Presenting the evidence of a problem in a_______________ manner is the crucial first step to the
comprehension that presages behavior changes. - Accurate answers Nonthreatening
Which of the following is most likely to give employees a reason to act ethically and to be more
innovative? - Accurate answers Empowerment and autonomy over their work
The impact of advances in science and medicine on demand for health care services and the productivity
of health care providers will ____ by medical specialty and delivery setting. - Accurate answers
Differ
Today's age diverse workforce expands the definition of diversity and employers who develop
leadership strategies that appeal to an age diverse population will gain a ______. - Accurate answers
competitive edge
A for-profit healthcare organization's purpose is to provide _____. - Accurate answers profit to the
owner
Leading healthcare organizations improve the financial management process to increase access to
capital, have more _____ employees, and be able to build better relationships with their customers and
suppliers by increasing the transparency of their business operations. - Accurate answers engaged
The _____ diagram helps to identify and organize the possible causes for a problem in a structured
format. - Accurate answers cause and effect
A _____, probably the most explicit kind of a standing plan, is a statement that either forbids or requires
a certain action or inaction without variation. - Accurate answers rule
A healthcare professional who has the primary responsibility of ensuring the timely, accurate, and
complete collection and maintenance of patient data is known as _____. - Accurate answers Health
Information Manager
A healthcare professional who has the primary responsibility of ensuring the timely, accurate, and
complete collection and maintenance of patient data is known as _____. - Accurate answers
consumers'
_____ is formally defined as systems and processes that ensure the overall direction, effectiveness,
supervision, and accountability of an organization. - Accurate answers Governance
As healthcare undergoes massive changes, boards will want to think about new ways of communicating
with local government, business, and community leaders as well as the _____ of healthcare. - Accurate
answers consumers
, The _____ set standards for healthcare organizations and assess compliance with those standards. -
Accurate answers private sector accrediting bodies
Identifying and understanding _____ are essential components of healthcare quality management. -
Accurate answers customers' expectations and requirements
_____ environments engender increased knowledge and respect for the health team members for each
other. - Accurate answers collaborative and participative
_____ allows health system managers, policy makers, and clinicians to find ways of implementing the
desired conditions for workers while meeting the expectations of patients. - Accurate answers
Teamwork
Examples of healthcare organizations collaborating on a range of project include the following except -
Accurate answers price fixing arrangements
Marked by the growing use and influence of emerging/disruptive technologies - cloud, mobile devices,
big data, advanced analytics, and others, system thinking is - Accurate answers a business survival
strategy
In contrast with constructive accountability, _____ is a process in which two or more people or groups
discuss their needs and differences of opinion and eventually develop a solution. - Accurate answers
constructive conflict
Sound ______ strategies are needed to create a healthy organization culture in which subordinates,
team members, and leaders achieve results. - Accurate answers communication
The strategic plans are usually the responsibility of _____ management - Accurate answers senior
management
Self-aware leaders exhibit which of the following characteristics? - Accurate answers They know
themselves, including the strengths and weaknesses
Leaders have a responsibility to ____and ______change. - Accurate answers facilitate and enable
Managing employees' emotions in the change initiatives can be very_______ to the leaders. - Accurate
answers demanding
_____ provides a bridge linking the medical model's focus on individual prevention and treatment
approaches with community-based prevention strategies. - Accurate answers Community
Advocacy
Multiple new regulations and accreditations processes, professional standards, increased
accountabilities, and financial priorities require _____ and nurse leaders already struggling to gain and
sustain competencies in evolving arenas of practice, quality, and safe patient care. - Accurate answers
more of direct care nurses
A healthcare leader who has empathy shows the following except _____.
