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TESTBANKFORjl jl
EFFECTIVE
jl
LEADERSHIPAND
jl jl
MANAGEMENTIN
jl jl
NURSING,10TH
jl jl
EDITION,ELEANOR
jl lj
J.SULLIVAN
jl
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Effective Leadership &Management in Nursing, 9e (Sullivan) Chapter 1
jl jl jl jl jl jl jl jl jl
jIntroducing Nursing Management
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1) A nurse manager is participating in the healthcare organization's strategic planning
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committee. Which factor is the primary driving force and controlling factor in new initiatives this
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
committee might recommend?
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1. Cost of care jl jl
2. Access to care jl jl
3. Availabilityofcare lj lj
4. Qualityofcare lj lj
Answer: 1
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Explanation: 1. While all of the options given are driving forces in today's healthcare environment,
j l jl jl jl jl jl jl jl jl jl jl jl jl jl
the cost of providing care is still the primary issue. Cost of care controls access, availability, and
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
quality.
jl
2. Access to care is controlled by the ability to pay.
jl jl jl jl jl jl jl jl jl
3. Care will not be available if it cannot be funded.
jl jl jl jl jl jl jl jl jl
4. Healthcare providers do not like to correlate quality with cost, but the economic reality is that
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
quality care must also be funded care.
jl jl jl jl jl jl jl
Cognitive Level: Applying jl j l
Client Need: SafeEffective CareEnvironment
jl j l lj jl jl
Client Need Sub: Management of Care
jl jl jl j l jl jl
Nursing/Int Conc: Nursing Process: Evaluation/Leadership jl j l jl jl
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including those
jl j l jl jl jl jl jl jl jl jl jl jl
resulting from implementation of the Affordable Care Act; demands to reduce errors and
jl jl jl jl jl jl jl jl jl jl jl jl jl
improve patient safety; and evolving medical and communication technology.
jl jl jl jl jl jl jl jl jl
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2) Anurse has been invited to discuss healthcare costs at a senior citizens' club. What
lj jl jl jl jl jl jl jl jl jl jl jl jl jl
information should the nurse plan to include in this discussion?
jl jl jl jl jl jl jl jl jl jl
1. While healthcare costs continue to rise, the percentage of the United States (U.S.) economy
jl jl jl jl jl jl jl jl jl jl jl jl jl
spent on healthcare has slowly declined to less than 12%.
jl jl jl jl jl jl jl jl jl jl
2. Regulationsbrought aboutby the Patient Protection andAffordableCareAct (PPACA) lj jl jl jl jl jl jl lj lj lj jl
should bring financial relief to healthcare consumers.
jl jl jl jl jl jl jl
3. The United States spends more money on healthcare than any other country.
jl jl jl jl jl jl jl jl jl jl jl
4. Healthcare spending in the United States is slowly declining due to passage of bills such as the jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
Patient Protection and Affordable Care Act (PPACA).
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Answer: 2 j l
Explanation: 1. In 2009, healthcare costs consumed more than 17% of the country's gross j l jl jl jl jl jl jl jl jl jl jl jl jl
domestic product.
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2. Implementationof PPACAand its regulations have not been formulated. lj jl lj jl jl jl jl jl jl
3. The United States spends more than $2.5 trillion on healthcare annually, more than any
jl jl jl jl jl jl jl jl jl jl jl jl jl
other country.
jl jl
4. While this act has been passed, it is not operationalized. Healthcare spending continues to rise.
jl jl jl jl jl jl jl jl jl jl jl jl jl jl
Cognitive Level: Analyzing jl j l
Client Need: SafeEffective CareEnvironment
jl j l lj jl jl
Client Need Sub: Management of Care
jl jl jl j l jl jl
Nursing/Int Conc: Nursing Process: Planning/Education jl j l jl jl
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including those
jl j l jl jl jl jl jl jl jl jl jl jl
resulting from implementation of the Affordable Care Act; demands to reduce errors and
jl jl jl jl jl jl jl jl jl jl jl jl jl
improve patient safety; and evolving medical and communication technology.
jl jl jl jl jl jl jl jl jl
3) A 70-year-old client develops a catheter-induced urinary tract infection. Which statement by
lj jl jl jl jl jl jl jl jl jl jl
the nurse would indicate to the nurse manager a need for additional understanding of this
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
situation?
jl
1. "I wonder if there was a break of sterility when this catheter was inserted."
jl jl jl jl jl jl jl jl jl jl jl jl jl
2. "Thankfully we can treat this with an antibiotic." jl jl jl jl jl jl jl
3. "This could potentially cost the hospital a lot of money."
jl jl jl jl jl jl jl jl jl
4. "I will talk to my unlicensed assistants about proper urinary catheter care."
jl jl jl jl jl jl jl jl jl jl jl
Answer: 2
jl j l
Explanation: 1.Wondering about a break in sterility indicates that the nurse is concerned about j l lj jl jl jl jl jl jl jl jl jl jl jl jl
the process that might have contributed to this infection.
jl jl jl jl jl jl jl jl jl
2. The nurse who focuses on taking care of the results of a potential medical mistake is not
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
accepting the seriousness of the situation.
jl jl jl jl jl jl
3. The Centers for Medicare and Medicaid Services no longer cover the costs incurred by
jl jl jl jl jl jl jl jl jl jl jl jl jl
medical mistakes. This urinary tract infection could cost the hospital the cost of treatment,
jl jl jl jl jl jl jl jl jl jl jl jl jl jl
including increased length of stay.
jl jl jl jl jl
4. The nurse has identified that improper care may result in poor outcomes for the client.
jl jl jl jl jl jl jl jl jl jl jl jl jl jl
Cognitive Level: Applying
jl jl j l
Client Need: SafeEffective CareEnvironment
jl j l lj jl jl
Client Need Sub: Management of Care
jl jl jl j l jl jl
Nursing/Int Conc: Nursing Process: Evaluation/Education jl j l jl jl
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including those
jl j l jl jl jl jl jl jl jl jl jl jl
resulting from implementation of the Affordable Care Act; demands to reduce errors and
jl jl jl jl jl jl jl jl jl jl jl jl jl
improve patient safety; and evolving medical and communication technology.
jl jl jl jl jl jl jl jl jl
4) Which healthcare situations reflect the philosophy of quality management as designed by
jl jl jl jl jl jl jl jl jl jl jl
Deming?
jl
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
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Select all that apply.
jl jl jl
1. Anurse asks visitors to leave because it is after visiting hours.
lj jl jl jl jl jl jl jl jl jl jl
2. At 2:00 p.m. the nurse orders a lunch tray for a client who has just been removed from
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
nothing by mouth (NPO) status.
jl jl jl jl jl
3. Anurse tells the manager that a housekeeper's work is not up to standards.
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4. Anurse volunteers to take a Spanish language class to be able to communicate with clients.
lj jl jl jl jl jl jl jl jl jl jl jl jl jl jl
5. Anurse who has not made a medication error in two years asks for a salary increase.
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Answer: 2, 3, 4
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Explanation: 1. The philosophy of quality management is focus on the needs of the client. If there j l lj jl jl jl jl jl jl jl jl jl jl jl jl jl jl
is no reason for the visitors to leave other than it is after visiting hours, this is not focused on client
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
need.
jl
2. Even though 2:00 p.m. is after "lunchtime," this nurse is focused on the client's needs. This is an
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
example of quality management.
jl jl jl jl
3. Quality management empowers the employee to evaluate quality. jl jl jl jl jl jl jl
4. This nurse has seen a need and is working to improve the quality of service. This is quality
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
management.
jl
5. Salary increases can be tied to quality improvement initiatives, but just asking for an
jl jl jl jl jl jl jl jl jl jl jl jl jl
increase is not quality management.
jl jl jl jl jl
Cognitive Level: Applying jl j l
Client Need: SafeEffective CareEnvironment
jl j l lj jl jl
Client Need Sub: Management of Care
jl jl jl j l jl jl
Nursing/Int Conc: Nursing Process: Implementation/Quality of Practice jl j l jl jl jl jl
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including those
jl j l jl jl jl jl jl jl jl jl jl jl
resulting from implementation of the Affordable Care Act; demands to reduce errors and
jl jl jl jl jl jl jl jl jl jl jl jl jl
improve patient safety; and evolving medical and communication technology.
jl jl jl jl jl jl jl jl jl
Downloaded by: PASSGRADES |
Distribution of this document is illegal
TESTBANKFORjl jl
EFFECTIVE
jl
LEADERSHIPAND
jl jl
MANAGEMENTIN
jl jl
NURSING,10TH
jl jl
EDITION,ELEANOR
jl lj
J.SULLIVAN
jl
Downloaded by: PASSGRADES |
Distribution of this document is illegal
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
Effective Leadership &Management in Nursing, 9e (Sullivan) Chapter 1
jl jl jl jl jl jl jl jl jl
jIntroducing Nursing Management
l jl jl
1) A nurse manager is participating in the healthcare organization's strategic planning
jl jl jl jl jl jl jl jl jl jl
committee. Which factor is the primary driving force and controlling factor in new initiatives this
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
committee might recommend?
jl jl jl
1. Cost of care jl jl
2. Access to care jl jl
3. Availabilityofcare lj lj
4. Qualityofcare lj lj
Answer: 1
jl j l
Explanation: 1. While all of the options given are driving forces in today's healthcare environment,
j l jl jl jl jl jl jl jl jl jl jl jl jl jl
the cost of providing care is still the primary issue. Cost of care controls access, availability, and
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
quality.
jl
2. Access to care is controlled by the ability to pay.
jl jl jl jl jl jl jl jl jl
3. Care will not be available if it cannot be funded.
jl jl jl jl jl jl jl jl jl
4. Healthcare providers do not like to correlate quality with cost, but the economic reality is that
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
quality care must also be funded care.
jl jl jl jl jl jl jl
Cognitive Level: Applying jl j l
Client Need: SafeEffective CareEnvironment
jl j l lj jl jl
Client Need Sub: Management of Care
jl jl jl j l jl jl
Nursing/Int Conc: Nursing Process: Evaluation/Leadership jl j l jl jl
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including those
jl j l jl jl jl jl jl jl jl jl jl jl
resulting from implementation of the Affordable Care Act; demands to reduce errors and
jl jl jl jl jl jl jl jl jl jl jl jl jl
improve patient safety; and evolving medical and communication technology.
jl jl jl jl jl jl jl jl jl
Downloaded by: PASSGRADES |
Distribution of this document is illegal
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
2) Anurse has been invited to discuss healthcare costs at a senior citizens' club. What
lj jl jl jl jl jl jl jl jl jl jl jl jl jl
information should the nurse plan to include in this discussion?
jl jl jl jl jl jl jl jl jl jl
1. While healthcare costs continue to rise, the percentage of the United States (U.S.) economy
jl jl jl jl jl jl jl jl jl jl jl jl jl
spent on healthcare has slowly declined to less than 12%.
jl jl jl jl jl jl jl jl jl jl
2. Regulationsbrought aboutby the Patient Protection andAffordableCareAct (PPACA) lj jl jl jl jl jl jl lj lj lj jl
should bring financial relief to healthcare consumers.
jl jl jl jl jl jl jl
3. The United States spends more money on healthcare than any other country.
jl jl jl jl jl jl jl jl jl jl jl
4. Healthcare spending in the United States is slowly declining due to passage of bills such as the jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
Patient Protection and Affordable Care Act (PPACA).
jl jl jl jl jl jl jl
Answer: 2 j l
Explanation: 1. In 2009, healthcare costs consumed more than 17% of the country's gross j l jl jl jl jl jl jl jl jl jl jl jl jl
domestic product.
jl jl
2. Implementationof PPACAand its regulations have not been formulated. lj jl lj jl jl jl jl jl jl
3. The United States spends more than $2.5 trillion on healthcare annually, more than any
jl jl jl jl jl jl jl jl jl jl jl jl jl
other country.
jl jl
4. While this act has been passed, it is not operationalized. Healthcare spending continues to rise.
jl jl jl jl jl jl jl jl jl jl jl jl jl jl
Cognitive Level: Analyzing jl j l
Client Need: SafeEffective CareEnvironment
jl j l lj jl jl
Client Need Sub: Management of Care
jl jl jl j l jl jl
Nursing/Int Conc: Nursing Process: Planning/Education jl j l jl jl
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including those
jl j l jl jl jl jl jl jl jl jl jl jl
resulting from implementation of the Affordable Care Act; demands to reduce errors and
jl jl jl jl jl jl jl jl jl jl jl jl jl
improve patient safety; and evolving medical and communication technology.
jl jl jl jl jl jl jl jl jl
3) A 70-year-old client develops a catheter-induced urinary tract infection. Which statement by
lj jl jl jl jl jl jl jl jl jl jl
the nurse would indicate to the nurse manager a need for additional understanding of this
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
situation?
jl
1. "I wonder if there was a break of sterility when this catheter was inserted."
jl jl jl jl jl jl jl jl jl jl jl jl jl
2. "Thankfully we can treat this with an antibiotic." jl jl jl jl jl jl jl
3. "This could potentially cost the hospital a lot of money."
jl jl jl jl jl jl jl jl jl
4. "I will talk to my unlicensed assistants about proper urinary catheter care."
jl jl jl jl jl jl jl jl jl jl jl
Answer: 2
jl j l
Explanation: 1.Wondering about a break in sterility indicates that the nurse is concerned about j l lj jl jl jl jl jl jl jl jl jl jl jl jl
the process that might have contributed to this infection.
jl jl jl jl jl jl jl jl jl
2. The nurse who focuses on taking care of the results of a potential medical mistake is not
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
accepting the seriousness of the situation.
jl jl jl jl jl jl
3. The Centers for Medicare and Medicaid Services no longer cover the costs incurred by
jl jl jl jl jl jl jl jl jl jl jl jl jl
medical mistakes. This urinary tract infection could cost the hospital the cost of treatment,
jl jl jl jl jl jl jl jl jl jl jl jl jl jl
including increased length of stay.
jl jl jl jl jl
4. The nurse has identified that improper care may result in poor outcomes for the client.
jl jl jl jl jl jl jl jl jl jl jl jl jl jl
Cognitive Level: Applying
jl jl j l
Client Need: SafeEffective CareEnvironment
jl j l lj jl jl
Client Need Sub: Management of Care
jl jl jl j l jl jl
Nursing/Int Conc: Nursing Process: Evaluation/Education jl j l jl jl
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including those
jl j l jl jl jl jl jl jl jl jl jl jl
resulting from implementation of the Affordable Care Act; demands to reduce errors and
jl jl jl jl jl jl jl jl jl jl jl jl jl
improve patient safety; and evolving medical and communication technology.
jl jl jl jl jl jl jl jl jl
4) Which healthcare situations reflect the philosophy of quality management as designed by
jl jl jl jl jl jl jl jl jl jl jl
Deming?
jl
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
Downloaded by: PASSGRADES |
Distribution of this document is illegal
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
Select all that apply.
jl jl jl
1. Anurse asks visitors to leave because it is after visiting hours.
lj jl jl jl jl jl jl jl jl jl jl
2. At 2:00 p.m. the nurse orders a lunch tray for a client who has just been removed from
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
nothing by mouth (NPO) status.
jl jl jl jl jl
3. Anurse tells the manager that a housekeeper's work is not up to standards.
lj jl jl jl jl jl jl jl jl jl jl jl jl
4. Anurse volunteers to take a Spanish language class to be able to communicate with clients.
lj jl jl jl jl jl jl jl jl jl jl jl jl jl jl
5. Anurse who has not made a medication error in two years asks for a salary increase.
lj jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
Answer: 2, 3, 4
jl j l jl jl
Explanation: 1. The philosophy of quality management is focus on the needs of the client. If there j l lj jl jl jl jl jl jl jl jl jl jl jl jl jl jl
is no reason for the visitors to leave other than it is after visiting hours, this is not focused on client
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
need.
jl
2. Even though 2:00 p.m. is after "lunchtime," this nurse is focused on the client's needs. This is an
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
example of quality management.
jl jl jl jl
3. Quality management empowers the employee to evaluate quality. jl jl jl jl jl jl jl
4. This nurse has seen a need and is working to improve the quality of service. This is quality
jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl jl
management.
jl
5. Salary increases can be tied to quality improvement initiatives, but just asking for an
jl jl jl jl jl jl jl jl jl jl jl jl jl
increase is not quality management.
jl jl jl jl jl
Cognitive Level: Applying jl j l
Client Need: SafeEffective CareEnvironment
jl j l lj jl jl
Client Need Sub: Management of Care
jl jl jl j l jl jl
Nursing/Int Conc: Nursing Process: Implementation/Quality of Practice jl j l jl jl jl jl
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including those
jl j l jl jl jl jl jl jl jl jl jl jl
resulting from implementation of the Affordable Care Act; demands to reduce errors and
jl jl jl jl jl jl jl jl jl jl jl jl jl
improve patient safety; and evolving medical and communication technology.
jl jl jl jl jl jl jl jl jl
Downloaded by: PASSGRADES |
Distribution of this document is illegal
