Com 312 final UPDATED ACTUAL Questions and CORRECT
Answers
1. When Lisa says to her husband "you'd make a lousy Evaluation
father," she is communicating which type of hurtful
message?
2. Emotions are neither "good" or "bad;"
they just "are"
3. From a competitive approach, Principled Negotiation firm flexibility
may appear weak. According to the authors of your
text, strength or toughness comes in the form of
4. Which of the following is a misconception of emotion Emotions hinder good de-
in conflict cision making
5. Which of the following is NOT necessary for an effec- Promise of not engaging
tive apology in the offensive behavior
again
6. Luckily negotiation is similar in all cultures so once False
you've learned what is negotiable in one culture you'll
be ready for other cultures
7. Which of the following is NOT true of competitive bar- They will recognize and
gainers enhance interdependence
8. Because anger is such a negative emotion, you should False
never express it
9. Which of the following is a potentially constructive way Hiring a meditator to help
to balance power in a negotiation you
10. Which of the following is a potential advantage of us- Power imbalances may be
ing adjudication to manage conflicts corrected
1/6
, Com 312 final UPDATED ACTUAL Questions and CORRECT
Answers
11. Which form of alternative dispute resolution gives par- Facilitation
ties the most control in determining their own solu-
tions to their conflict?
12. Which emotion has been termed the "moral" emotion? anger
13. When authority listens to both sides of a dispute, ques- Arbitration
tions the parties to the conflict, and then render a
judgement that both parties have agreed ahead of
time to accept, which of the following intervention
strategies is at play
14. A person who is caught up in what has happened to Victimization
her or him and uses the story to get sympathy from
others may be caught up in the eddy of
15. Individuals are more likely to renegotiate a relation- There is essential agree-
ship through forgiveness when they know which of the ment regarding nature of
following violation, other has ac-
knowledged hurt, apology
is included and other is
willing to apologize for the
offensive behavior
16. Mediators need to be content experts in the area of False
dispute
17. Which of the following is not a limitation of mediation It requires the parties to be
involved in their own deci-
sion making process
18. Feelings rise from a generalized state of arousal we call True
emotion
2/6
Answers
1. When Lisa says to her husband "you'd make a lousy Evaluation
father," she is communicating which type of hurtful
message?
2. Emotions are neither "good" or "bad;"
they just "are"
3. From a competitive approach, Principled Negotiation firm flexibility
may appear weak. According to the authors of your
text, strength or toughness comes in the form of
4. Which of the following is a misconception of emotion Emotions hinder good de-
in conflict cision making
5. Which of the following is NOT necessary for an effec- Promise of not engaging
tive apology in the offensive behavior
again
6. Luckily negotiation is similar in all cultures so once False
you've learned what is negotiable in one culture you'll
be ready for other cultures
7. Which of the following is NOT true of competitive bar- They will recognize and
gainers enhance interdependence
8. Because anger is such a negative emotion, you should False
never express it
9. Which of the following is a potentially constructive way Hiring a meditator to help
to balance power in a negotiation you
10. Which of the following is a potential advantage of us- Power imbalances may be
ing adjudication to manage conflicts corrected
1/6
, Com 312 final UPDATED ACTUAL Questions and CORRECT
Answers
11. Which form of alternative dispute resolution gives par- Facilitation
ties the most control in determining their own solu-
tions to their conflict?
12. Which emotion has been termed the "moral" emotion? anger
13. When authority listens to both sides of a dispute, ques- Arbitration
tions the parties to the conflict, and then render a
judgement that both parties have agreed ahead of
time to accept, which of the following intervention
strategies is at play
14. A person who is caught up in what has happened to Victimization
her or him and uses the story to get sympathy from
others may be caught up in the eddy of
15. Individuals are more likely to renegotiate a relation- There is essential agree-
ship through forgiveness when they know which of the ment regarding nature of
following violation, other has ac-
knowledged hurt, apology
is included and other is
willing to apologize for the
offensive behavior
16. Mediators need to be content experts in the area of False
dispute
17. Which of the following is not a limitation of mediation It requires the parties to be
involved in their own deci-
sion making process
18. Feelings rise from a generalized state of arousal we call True
emotion
2/6
