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GCU COM-312 Test 1 UPDATED ACTUAL Questions and CORRECT Answers

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GCU COM-312 Test 1 UPDATED ACTUAL Questions and CORRECT Answers

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GCU COM-312 Test 1 UPDATED ACTUAL Questions and
CORRECT Answers
1. conflict an expressed struggle between at least two interdepen-
dent parties, who perceive incompatible goals, scarce re-
sources, and interference from others in achieving their
goals

2. Interdependence the dependence of two or more people or things on each
other

3. Expressed struggle open communication about the issue or problem

4. scarce resources when there is an insuflcient amount of something to satisfy
both parties
Ex: money, time, attention, affection

5. interference of goals Another person or thing blocking one from getting what
they want

6. constructive climate vs defensive
climate

7. men vs women differences men more competitive women more emotional

8. family diamics (collaberative,
agressive)
Avoidance systems

9. signs of destructive conflict - The feeling of rejection
- No progress being made
- The feeling of walking on eggshells

10. main factors of destructive con- context and forms of communication used
flict

11. criticism, defensiveness, stonewalling, contempt
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, GCU COM-312 Test 1 UPDATED ACTUAL Questions and
CORRECT Answers
The Four Horsemen of the Apoc-
alypse

12. escalatory conflict spiral A "fight" pattern between to people that drives people
apart in a destructive conflict

13. avoidance spiral a communication spiral in which the parties slowly reduce
their dependence on one another, withdraw, and become
less invested in the relationship

14. what are 2 things that affect the worldview and familial conflict
way someone views and handles
conflict?

15. TRIP goals topic, relational, identity, process

16. topic goal what you want
ex: what you can see

17. relational goal who are we in relationship with each other and how we
want to be treated within a relationship
Ex: DTR (defining the relationship)

18. identity goal who you are and how you are perceived
ex: wanting to be seen as a kind person

19. process goal where and how you want to communicate in a conflict
ex: wanting to talk in a private space

20. prospective, transactive, retro-
spective goal

21. overlapping goals


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