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Com 312 Test #1 UPDATED ACTUAL Questions and CORRECT Answers

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Com 312 Test #1 UPDATED ACTUAL Questions and CORRECT Answers

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Com 312 Test #1 UPDATED ACTUAL Questions and CORRECT
Answers
1. Impression Man- The idea that we consciously alter our appearance or adjust our behavior to create
agement Theory a desired impression on others

2. Enviroment Messages conveyed by environment and how they affect human interaction

3. Chronemics Perception of time, Individual sense of time.

4. Proxemics The study of the way humans use and communicate with space

5. Physical appear- Strong intial impact on relationships we develop.
ance

6. Vocalics Variations in the voice that help convey the meaning of what we say

7. Kinesics The effects of body movement and gestures

8. Tacesics/Haptics How touch is used to show relationships.

9. 6 Dimensions of Formality, Warmth, Privacy, Familiarity, Distance, and Constraint
Enviroment

10. Formality the more formal a place is the more stylized and repeated the behavior is.
EX: Church, Court, Classroom

11. Warmth we consider a place warm when we feel relaxed and comfortable.
EX: Our House, Room

12. Privacy The more privacy we feel in an environment, the more personal we are with our
communication.
Ex: Therapy, Library

13. Familiarity The more familiar an environment is, the more comfortable we are.
Ex: McDonald's

14. Distance In close spaces, we create mental distance
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, Com 312 Test #1 UPDATED ACTUAL Questions and CORRECT
Answers

15. Constraint the feeling that you cannot leave your environment.

16. M-R Model : 1) Arousal - excitement
3 Ways environ- 2) Pleasure - Happiness, Joy
ments can effect 3) Dominance - Feeling in control
emotion

17. 2 Basic responses 1) Approach
based on our re- 2) Avoidance
action to these:

18. Enviromental Looks at the interrelationship between environment and human behavior.
Psychology EX: Restaurant Ambiance and Aesthetics

19. Servicescape Man made physical surroundings
EX: In restaurants, lighting, decor, and layout

20. Olfactics The study of smell

21. Indoor Plants provide psychological benefits such ass stress reductions and tolerance for pain.

22. Ways to create a Lightning, colors, Architecture, Furniture, and people
Mood

23. Artifacts The Desk ; desk used as a barrier

24. Personalized Provide Visitors with information to incite a conversation
Workspace

25. Colors and Im- Blue: Serenity
pressions Black: Power
Excitement: Red


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