Com-312 Final UPDATED ACTUAL Questions and CORRECT Answers
1. When Lisa says her husband, you'd make a lousy fa- Evaluation
ther," she is communicating which type of hurtful mes-
sage?
2. Emotions are Neither good nor bad;
they just are
3. From a competitive approach, principled negotiation Firm Flexibility
may appear weak. According to the authors of your
text, strength or toughness comes in the form of:
4. Which of the following is a misconception of emotion emotions hinder good de-
in conflict? cision making
5. Which of the following is NOT necessary for an effec- Promises of not engaging
tive apology? in the offensive behavior
again
6. Luckily, negotiation is similar in all cultures, so once False
you've learned what is negotiable in one culture, you'll
be ready for other cultures.
7. Which of the following is NOT true of competitive bar- they will recognize and en-
gainers? hance interdependence
8. Because anger is such a negative emotion, you should False
never express it.
9. Which of the following is a potentially constructive way Hiring a mediator to help
to balance power in a negotiation? you
10. Which of the following is a potential advantage of us- Power imbalances may be
ing adjudication to manage conflicts? corrected
1/6
, Com-312 Final UPDATED ACTUAL Questions and CORRECT Answers
11. Which form of alternative dispute resolution gives par- Facilitation
ties the most control in determining their own solu-
tions to their conflict?
12. Which emotion has been termed the "moral" emotion? Anger
13. When an authority listens to both sides of a dispute, Arbitration
questions the parties to the conflict, and then renders
a judgment that both parties have agreed ahead of
time to accept, which of the following intervention
strategies is at play?
14. Which form of alternative dispute resolution gives par- facilitation
ties the most control in determining their own solu-
tions to their conflict?
15. A person who is caught up in what has happened to victimization
her or him and uses the story to get sympathy from
others may be caught up in the "eddy" of:
16. Individuals are more likely to renegotiate a relation- All of the answers are cor-
ship through forgiveness when they know which of the rect
following?
17. Which of the following contexts would be appropriate All of the answers are cor-
for mediation? rect
18. Which of the following statements is false? Mediators need to be con-
tent experts in the area of
dispute
19. Which of the following is NOT a limitation of media- It requires the parties to be
tion? involved in their own deci-
sion making process
2/6
1. When Lisa says her husband, you'd make a lousy fa- Evaluation
ther," she is communicating which type of hurtful mes-
sage?
2. Emotions are Neither good nor bad;
they just are
3. From a competitive approach, principled negotiation Firm Flexibility
may appear weak. According to the authors of your
text, strength or toughness comes in the form of:
4. Which of the following is a misconception of emotion emotions hinder good de-
in conflict? cision making
5. Which of the following is NOT necessary for an effec- Promises of not engaging
tive apology? in the offensive behavior
again
6. Luckily, negotiation is similar in all cultures, so once False
you've learned what is negotiable in one culture, you'll
be ready for other cultures.
7. Which of the following is NOT true of competitive bar- they will recognize and en-
gainers? hance interdependence
8. Because anger is such a negative emotion, you should False
never express it.
9. Which of the following is a potentially constructive way Hiring a mediator to help
to balance power in a negotiation? you
10. Which of the following is a potential advantage of us- Power imbalances may be
ing adjudication to manage conflicts? corrected
1/6
, Com-312 Final UPDATED ACTUAL Questions and CORRECT Answers
11. Which form of alternative dispute resolution gives par- Facilitation
ties the most control in determining their own solu-
tions to their conflict?
12. Which emotion has been termed the "moral" emotion? Anger
13. When an authority listens to both sides of a dispute, Arbitration
questions the parties to the conflict, and then renders
a judgment that both parties have agreed ahead of
time to accept, which of the following intervention
strategies is at play?
14. Which form of alternative dispute resolution gives par- facilitation
ties the most control in determining their own solu-
tions to their conflict?
15. A person who is caught up in what has happened to victimization
her or him and uses the story to get sympathy from
others may be caught up in the "eddy" of:
16. Individuals are more likely to renegotiate a relation- All of the answers are cor-
ship through forgiveness when they know which of the rect
following?
17. Which of the following contexts would be appropriate All of the answers are cor-
for mediation? rect
18. Which of the following statements is false? Mediators need to be con-
tent experts in the area of
dispute
19. Which of the following is NOT a limitation of media- It requires the parties to be
tion? involved in their own deci-
sion making process
2/6
