BCOM Exam 2 Questions and Correct Answers Latest
Update
A speaker who knows how to adjust his or her behavior to fit the situation is
considered
Ans✅✅: adaptable
Kazuo works in the billing department of a medical facility. Because he often deals
with sensitive information and people who are unwell, Kazuomakes sure he uses
gentle language and does not discuss personal information unless absolutely
necessary. In this sense, Kazuo wants to make sure that his communication is
Ans✅✅: appropriate
Which of the following statements would be considered metacommunication?
Ans✅✅: "I'm going to let you in on a secret
Calling your client to schedule a lunch meeting is an example of using
communication to meet your identity needs.
Ans✅✅: false
The ability to understand and manage one's own emotions, and to recognize the
emotions of others, is known as
Ans✅✅: emotional intelligence
Ethical beliefs vary from one culture to another.
Ans✅✅: true
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, Communicators cultivate credibility by establishing their point of view and never
wavering, even in the face of controversy or pushback from the audience.
Ans✅✅: false
If an English speaker asks a question to a person who does not understand English,
has the message been communicated?
Ans✅✅: no, because the message could not be decoded
Unspoken rules about communication behavior, such as knowing not to bother your
boss while she has her office door closed, are known as
Ans✅✅: implicit rules
Chloe is respected at her office because she always takes responsibility for her
actions, even when she makes mistakes. In other words, Chloe demonstrates
Ans✅✅: accountability
Mia wants to reach out to a respected industry expert for advice on how to advance
in her career. First, she must decide whether to email, call, or send a handwritten
letter. Mia is selecting a __________ for her message.
Ans✅✅: channel
The most effective communicators have settled on a single communication strategy
that works in almost all situations
Ans✅✅: false
Feedback can be verbal, nonverbal, or both
Ans✅✅: true
In an active conversation, one person plays the role of the sender and one person
plays the role of the receiver.
© 2025 All rights reserved
Update
A speaker who knows how to adjust his or her behavior to fit the situation is
considered
Ans✅✅: adaptable
Kazuo works in the billing department of a medical facility. Because he often deals
with sensitive information and people who are unwell, Kazuomakes sure he uses
gentle language and does not discuss personal information unless absolutely
necessary. In this sense, Kazuo wants to make sure that his communication is
Ans✅✅: appropriate
Which of the following statements would be considered metacommunication?
Ans✅✅: "I'm going to let you in on a secret
Calling your client to schedule a lunch meeting is an example of using
communication to meet your identity needs.
Ans✅✅: false
The ability to understand and manage one's own emotions, and to recognize the
emotions of others, is known as
Ans✅✅: emotional intelligence
Ethical beliefs vary from one culture to another.
Ans✅✅: true
© 2025 All rights reserved
, Communicators cultivate credibility by establishing their point of view and never
wavering, even in the face of controversy or pushback from the audience.
Ans✅✅: false
If an English speaker asks a question to a person who does not understand English,
has the message been communicated?
Ans✅✅: no, because the message could not be decoded
Unspoken rules about communication behavior, such as knowing not to bother your
boss while she has her office door closed, are known as
Ans✅✅: implicit rules
Chloe is respected at her office because she always takes responsibility for her
actions, even when she makes mistakes. In other words, Chloe demonstrates
Ans✅✅: accountability
Mia wants to reach out to a respected industry expert for advice on how to advance
in her career. First, she must decide whether to email, call, or send a handwritten
letter. Mia is selecting a __________ for her message.
Ans✅✅: channel
The most effective communicators have settled on a single communication strategy
that works in almost all situations
Ans✅✅: false
Feedback can be verbal, nonverbal, or both
Ans✅✅: true
In an active conversation, one person plays the role of the sender and one person
plays the role of the receiver.
© 2025 All rights reserved
