Bcom 3360 Questions and Correct Answers Latest Update
A listener-centered approach to business messages focuses on the input of which of
the following?
Ans✅✅: colleagues, clients
In writing business messages, the planning stage focuses on ensuring excellent.
Ans✅✅: content
The underlying, overall message that people get from a business communication is
called the ___ message of the communication
Ans✅✅: meta
Order from first to last the following steps as they typically occur in developing
sound business ideas.
Ans✅✅: 1. identification of questions and problem
2. research to gather information
3. making conclusions or finding solutions
Readers interpret the tone of a business message primarily as a reflection of the
writer's attitude toward which two of the following?
Ans✅✅: - the message content
- the readers of the message
An audience's assessment of a business communication message is largely based on
the author's
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,Ans✅✅: credibility
Which of the following are characteristics held by outstanding business thinkers?
Ans✅✅: - they have the ability to state important questions
- they can solve complex problems
AIM is a process for __ the writing of useful business messages.
Ans✅✅: planning
Which of the following are parts of the process of crafting effective business
messages?
Ans✅✅: - drafting
- planning
- reviewing
Which of the following are part of planning the basic message structure?
Ans✅✅: -finding and framing the primary message
-arranging the logic of the primary message
Which of the following statements about workplace priorities is not true?
Ans✅✅: Priorities are more constant than values.
In business communications, which of the following generally enhances the writer's
beneficial influence over others?
Ans✅✅: optimism
Framing the primary message involves presenting the message
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, Ans✅✅: within an overall theme
Which of the following are typical perceptions that readers have of a business
message that includes exaggeration?
Ans✅✅: - that the message is unbelievable
- that the message lacks realism
- that the message is overly grandiose
Writers of well-crafted business messages possess the ability to __ and __ their
audience.
Ans✅✅: - influence
- understand
Your goal in framing a business message is to
Ans✅✅: help the audience see the issue from a strategic perspective
Which of the following are aspects of setting up the logic of a business message?
Ans✅✅: -identifying supporting points
-arranging message logic
-defining a call to action
Strong analogies are important to the writing of business messages because they
Ans✅✅: - reinforce arguments
Business-message readers generally have a better reaction to an author who is seen
as
Ans✅✅: open to a variety of options and ideas
© 2025 All rights reserved
A listener-centered approach to business messages focuses on the input of which of
the following?
Ans✅✅: colleagues, clients
In writing business messages, the planning stage focuses on ensuring excellent.
Ans✅✅: content
The underlying, overall message that people get from a business communication is
called the ___ message of the communication
Ans✅✅: meta
Order from first to last the following steps as they typically occur in developing
sound business ideas.
Ans✅✅: 1. identification of questions and problem
2. research to gather information
3. making conclusions or finding solutions
Readers interpret the tone of a business message primarily as a reflection of the
writer's attitude toward which two of the following?
Ans✅✅: - the message content
- the readers of the message
An audience's assessment of a business communication message is largely based on
the author's
© 2025 All rights reserved
,Ans✅✅: credibility
Which of the following are characteristics held by outstanding business thinkers?
Ans✅✅: - they have the ability to state important questions
- they can solve complex problems
AIM is a process for __ the writing of useful business messages.
Ans✅✅: planning
Which of the following are parts of the process of crafting effective business
messages?
Ans✅✅: - drafting
- planning
- reviewing
Which of the following are part of planning the basic message structure?
Ans✅✅: -finding and framing the primary message
-arranging the logic of the primary message
Which of the following statements about workplace priorities is not true?
Ans✅✅: Priorities are more constant than values.
In business communications, which of the following generally enhances the writer's
beneficial influence over others?
Ans✅✅: optimism
Framing the primary message involves presenting the message
© 2025 All rights reserved
, Ans✅✅: within an overall theme
Which of the following are typical perceptions that readers have of a business
message that includes exaggeration?
Ans✅✅: - that the message is unbelievable
- that the message lacks realism
- that the message is overly grandiose
Writers of well-crafted business messages possess the ability to __ and __ their
audience.
Ans✅✅: - influence
- understand
Your goal in framing a business message is to
Ans✅✅: help the audience see the issue from a strategic perspective
Which of the following are aspects of setting up the logic of a business message?
Ans✅✅: -identifying supporting points
-arranging message logic
-defining a call to action
Strong analogies are important to the writing of business messages because they
Ans✅✅: - reinforce arguments
Business-message readers generally have a better reaction to an author who is seen
as
Ans✅✅: open to a variety of options and ideas
© 2025 All rights reserved
