MANA 3335 Exam 1
Management - answer getting work done through others
efficiency - answer getting work done with a minimum of effort, expense, or waste
effectiveness - answer accomplishing tasks that help fulfill organizational objectives
4 functions of management - answer1. planning
2. organizing
3. leading
4. controlling
planning - answer determining organizational goals and a means for achieving them
organizing - answer deciding where decisions will be made, who will do what jobs and
tasks, and who will work for whom
leading - answerinspiring and motivating workers to work hard to achieve organizational
goals
controlling - answermonitoring progress toward goal achievement and taking corrective
action when needed
top managers - answerexecutive responsible for the overall direction of the organization
middle managers - answerresponsible for setting objectives consistent with top
management's goals and for planning and implementing subunit strategies for achieving
these objectives
first-line managers - answertrain and supervise the performance of non-managerial
employees who are directly responsible for producing the company's products or
services.
team leaders - answermanagers responsible for facilitating team activities toward goal
accomplishment
figurehead role - answerthe interpersonal role managers play when they perform
ceremonial duties
leader role - answerthe interpersonal role managers play when they motivate and
encourage workers to accomplish organization objectives
, liaison role - answerthe interpersonal role managers play when they deal with people
outside their units
monitor role - answerthe informational role managers play when they scan their
environment for information
disseminator role - answerthe informational role managers play when they share
information with others in their departments or companies
spokesperson role - answerthe information role managers play when they share
information outside their departments or companies
entrepreneur role - answerthe decisional role managers play when they adapt
themselves, their subordinates, and their units to change
disturbance handler role - answerthe decisional role managers play when they respond
to severe problems that demand immediate action
resource allocator role - answerthe decisional role managers play when they decide
who gets what resources and in what amounts
negotiator role - answerthe decisional role managers play when they negotiate
schedules, projects, goals, outcomes, resources, and employee raises
technical skills - answerthe specialized procedures, techniques, and knowledge
required to get the job done
human skills - answerthe ability to work will with others
conceptual skills - answerthe ability to see the organization as a whole, understand how
the different parts affect each other, and recognize how the company firts into or is
affected by its environment
motivation to manage - answeran assessment of how enthusiastic employees are about
managing the work of others
external environments - answerall events outside a company that have the potential to
influence or affect it
environmental change - answerthe rate at which a company's general and specific
envrionments change
stable environment - answeran environment in which the rate of change is slow
dynamic environment - answeran environment in which the rate of change is fast
Management - answer getting work done through others
efficiency - answer getting work done with a minimum of effort, expense, or waste
effectiveness - answer accomplishing tasks that help fulfill organizational objectives
4 functions of management - answer1. planning
2. organizing
3. leading
4. controlling
planning - answer determining organizational goals and a means for achieving them
organizing - answer deciding where decisions will be made, who will do what jobs and
tasks, and who will work for whom
leading - answerinspiring and motivating workers to work hard to achieve organizational
goals
controlling - answermonitoring progress toward goal achievement and taking corrective
action when needed
top managers - answerexecutive responsible for the overall direction of the organization
middle managers - answerresponsible for setting objectives consistent with top
management's goals and for planning and implementing subunit strategies for achieving
these objectives
first-line managers - answertrain and supervise the performance of non-managerial
employees who are directly responsible for producing the company's products or
services.
team leaders - answermanagers responsible for facilitating team activities toward goal
accomplishment
figurehead role - answerthe interpersonal role managers play when they perform
ceremonial duties
leader role - answerthe interpersonal role managers play when they motivate and
encourage workers to accomplish organization objectives
, liaison role - answerthe interpersonal role managers play when they deal with people
outside their units
monitor role - answerthe informational role managers play when they scan their
environment for information
disseminator role - answerthe informational role managers play when they share
information with others in their departments or companies
spokesperson role - answerthe information role managers play when they share
information outside their departments or companies
entrepreneur role - answerthe decisional role managers play when they adapt
themselves, their subordinates, and their units to change
disturbance handler role - answerthe decisional role managers play when they respond
to severe problems that demand immediate action
resource allocator role - answerthe decisional role managers play when they decide
who gets what resources and in what amounts
negotiator role - answerthe decisional role managers play when they negotiate
schedules, projects, goals, outcomes, resources, and employee raises
technical skills - answerthe specialized procedures, techniques, and knowledge
required to get the job done
human skills - answerthe ability to work will with others
conceptual skills - answerthe ability to see the organization as a whole, understand how
the different parts affect each other, and recognize how the company firts into or is
affected by its environment
motivation to manage - answeran assessment of how enthusiastic employees are about
managing the work of others
external environments - answerall events outside a company that have the potential to
influence or affect it
environmental change - answerthe rate at which a company's general and specific
envrionments change
stable environment - answeran environment in which the rate of change is slow
dynamic environment - answeran environment in which the rate of change is fast
