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Exam (elaborations)

NECI 911 Officer Certification Exam;

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Questions And Answers.

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NECI 911 Officer Cert Exam; Questions And Answers.


PSAP - answer;-Public Safety Answering Point

OETS - answer;-Office of emergency telecommunication services

voice inflection - answer;-the tone of your voice; remaining calm without showing
excitement

ECO - answer;-Emergency communications officer

PST - answer;-Public Safety Telecommunicator

NECI - answer;-National emergency communications institute

PSDP - answer;-Public safety dispatch point

ANI - answer;-Automatic Number Identification

ALI - answer;-Automatic Location Identification

TTY/TDD - answer;-Teletypewriter/telecommunication device for the deaf

Titles recognized by FCC - answer;-PST-T
PST
Senior PST
Supervising PST
Chief PST

Ethics - answer;-Set of principles of right conduct, a theory or a system of moral values
adopted by a particular profession

Ethical standards - answer;-The rules, standards, and/or principles governing the
conduct of civil service

Code of ethics for PSTs - answer;-Protection of citizens within community, standards,
and/or principles governing the conduct of civil service

10 ethical standards - answer;-Limitations of authority
Standards of law & self-conduct
Proper means to gain proper ends
Cooperation with public officials
Private conduct
Conduct towards public
Recklessness, misconduct, & incompetence within my profession
Gifts & favors
Attitude towards your profession
Primary responsibility of the 911 professional

, NECI 911 Officer Cert Exam; Questions And Answers.



Values - answer;-A belief, mission, goal, or a philosophy that is meaningful

LPR - answer;-License plate reader

Location - answer;-Primary objective

Expectations of a caller - answer;-Expect to speak with a trained professional
Treated with courtesy

Call dumping - answer;-Looking for a reason not to send response for a call

Call screening - answer;-Systematically selecting, rejecting, considering, or grouping
persons, objects, or ideas

Call prioritizing - answer;-Sending the appropriate response based on the nature of the
call

CAD - answer;-Computer Aided Dispatch

AVL - answer;-Automatic Vehicle Location

Selective routing - answer;-Directs overflow 911 calls to alternative PSAP

Liability - answer;-An obligation to perform a duty or responsibility

Vicarious Liability - answer;-Concept that holds you responsible for your actions and/or
the actions of those you supervise or direct

Standard of care - answer;-Reasonable actions under similar circumstances to others
with similar training and direction given a situation

Standard practice - answer;-Activities commonly undertaken by an individual or agency
that may not meet the standard of care

Negligence - answer;-Failure to exercise the degree of care considered reasonable

Components of negligence - answer;-Duty
Breech of duty
Proximate cause
Damages

Gross negligence - answer;-Failure to perform an established policy, procedure, and/or
training standards

Simple negligence - answer;-The unintentional injury or harm to a person

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