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WGU C483 (Principles of Management) Final Exam Questions and Answers Latest 2023/2024 | 100% Verified

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WGU C483 (Principles of Management) Final Exam Questions and Answers Latest 2023/2024 | 100% Verified

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WGU C483 (Principles of Management)
Final Exam Questions and Answers
Latest 2023/2024 | 100% Verified




1. Accommodation ANS>> : A style of dealing with conflict involving cooperation on behalf of the
other party but not being assertive about one's own interests

2. Accountability ANS>>: The expectation that employees will perform a job, take corrective action
when necessary, and report upward on the status and quality of their performance

3. Accounting audits ANS>>: Procedures used to verify accounting reports and statements

4. Acquisition ANS>>: One ANS>> firm buying another

5. Activity-based costing (ABC) ANS>>: A method of cost accounting designed to identify
streams of activity

and then to allocate costs across particular business processes according to the amount of time
employees devote to particular activities

6. Adapters ANS>>: Companies that take the current industry structure and its evolution as givens
and choose where to

compete

7. Adverse impact ANS>>: When a seemingly neutral employment practice has a


,disproportionately negative ettect on a protected group

8. Advertising support model ANS>>: Charging fees to advertise on a site

9. Affective conflict ANS>>: Emotional disagreement directed toward other people

10. Affiliate model ANS>>: Charging fees to direct site visitors to other companies' sites

11. Affirmative action: ANS>> Special ettorts to recruit and hire qualified members of group
that have been

discriminated against in the past

12. After-action review: ANS>> A frank and open-minded discussion of four basic
questions aimed at continuous improvement

13. Alderfer's ERG theory: ANS>> A human needs theory postulating that people have
three basic sets of needs that can operate simultaneously (Existence, Relatedness and Growth)

14. Arbitration: ANS>> The use of a neutral third party to resolve a labor dispute

15. Assessment center: ANS>> A managerial performance test in which candidates participa
in a variety of exer-

cises and situations

16. Assets: ANS>> The values of the various items the corporation owns

17. Authentic leadership: ANS>> A style in which the leader is true to himself or herself
while leading

18. Authority: ANS>> The legitimate right to make decisions and to tell other people what to
do

19. Autocratic leadership: ANS>> A form of leadership in which the leader makes decision


, on his or her own and

then announces those decisions to the group

20. Autonomous work groups: ANS>> Groups that control decisions about and execution
of a complete range of tasks






, 21. Avoidance: ANS>> A reaction to conflict that involves ignoring the problem by doing
nothing at all or deemphasizing the disagreement

22. Balanced scorecard: ANS>> Control system combining four sets of performance
measures: financial, customer, business process, and learning and growth

23. Balance sheet: ANS>> A report that shows the financial picture of a company at a given
time and itemizes assets, liabilities, and stockholders' equity

24. Barriers to entry: ANS>> Conditions that prevent new companies from entering an
industry

25. Behavioral approach: ANS>> A leadership perspective that attempts to identify what
good leaders do—that is,

what behaviors they exhibit

26. Benchmarking: ANS>> The process of comparing an organization's practices and
technologies with those of other companies

27. Bootlegging: ANS>> Informal work on projects, other than those oflcially assigned, of
employees' own choosing and initiative

28. Boundaryless organization: ANS>> Organization in which there are no barriers to
information flow

29. Boundary-spanning: ANS>> Interacting with people in other groups, thus creating
linkages between groups

30. Bounded rationality: ANS>> A less-than-perfect form of rationality in which decision
makers cannot be perfectly

rational because decisions are complex and complete information is unavailable or cannot be fully process
4 ty/
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