Psychiatric-Mental Health Nurse Practitioner
Exam 2 Week 3-4 Covered
1. Psychiatric interview: the process by which psychiatric assessment is conduct- ed
-primary tasks
• building a therapeutic alliance between the PMHNP & client
• obtaining a database of psychiatric info about the client
• establishing a dx
• negotiating a tx plan
2. Therapeutic Alliance: a feeling that you should create over the course of the
diagnostic interview, a sense of rapport, trust, and warmth
-most important goal of the interview process
,-the cooperative working relationship between the therapist and client
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• begins during the initial or opening phase of the interview
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-fundamental component of successful therapy X X X X
• Without trust, adherence to treatment recommendations may be compromised
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• interview may not elicit the information needed to formulate an appropriate dx &
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X plan of care without rapport & trust
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3. Creating rapport: tips: -Be Yourself
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-Be Warm, Courteous, and Emotionally Sensitive
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-Actively Defuse the Strangeness of the Clinical Situation
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-Give Your Patient the Opening Word
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-Gain Your Patient's Trust by Projecting Competence
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4. How to approach threatening topics (sensitive/embarrassing material): -
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-Normalization
-Symptom Expectation X
-Symptom Exaggeration X
-Reduction of Guilt X X
-Use Familiar Language When Asking about Behaviors
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5. Normalization: Introducing Q with some type of normalizing statement
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,-two principal ways to do this:
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1. start the question by implying that the behavior is a normal or understandable
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X response to a mood or situation
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• ex: Sometimes when people are very depressed, they think of hurting themselves. Has
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X this been true for you?
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2. Begin by describing another patient (or patients) who has engaged in the behavior,
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showing your patient that she is not alone
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• ex: I've talked to several patients who've said that their depression causes them to have
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strange experiences, like hearing voices or thinking that strangers are laughing at them.
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Has that been happening to you?
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, 6. Symptom Expectation: communicate that a behavior is in some way normal or
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X expected
-Phrase your Q's to imply that you already assume the patient has engaged in some behavio
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X and that you will not be offended by a positive response
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-high index of suspicion of some self-destructive activity
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-Ex: patient is profoundly depressed and has expressed feelings of hopelessness. You
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X suspect suicidality, but you sense that the patient may be too ashamed to admit it. Rather
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X than gingerly asking "Have you had any thoughts that you'd be better off dead?" you
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X might decide to use symptom expectation. "What kinds of ways to hurt yourself have
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X you thought about?"
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*reserve this technique for situations in which it seems appropriate
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7. Symptom Exaggeration: suggesting a frequency of a problematic behavior that is
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X higher than your expectation, so that the patient feels that their actual, lower
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X frequency of the behavior will not be perceived by you as being "bad."
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-helpful in clarifying the severity of symptoms
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*reserve this technique for situations in which it seems appropriate
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8. Reduction of guilt: seeks to directly reduce a patient's guilt about a specific
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