HHA EXAM 1 2025/2026 QUESTIONS AND
ANSWERS
As a direct care provider, you may be responsible for all of the following except - ANS doing
whatever the client wants
As a direct care provider, you will be responsible to: - ANS contact your supervisor with any
client change or concern
As a PCA, you can perform all the skills except - ANS complete a bed bath
As a PCA, you can do all but - ANS changing the service plan for a client, based on
client/family input
While providing care, you are asked to perform a task you have never done before. You should?
- ANS Call your supervisor
When providing care to new client, you prioritize the tasks on the service plan: - ANS In the
order preferred by the client
You are seeing Mr. Johnson to assist him in daily personal care. Mr. Johnson is a heavy
gentleman and required some assistance to get into the tub and onto the shower chair.
Generally his wife is available to help you get him into the tub, but today she is getting her hair
styled. What would be the BEST solution to help Mr. Johnson get into the tub? - ANS Use a
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, slide board, as you have been instructed, and have Mr. Johnson slide from the toilet to the
shower chair with your assistance
A client accuses you of stealing his wallet. You have not seen his wallet, but the client will not
believe you. Your BEST response is: - ANS Explain to the client that you did not take the
wallet and offer to help him find it.
As a PCA, it will be important to maintain professional boundaries and not become overly
involved with clients. Signs you are becoming too involved with the client/family include all
EXCEPT - ANS You provide the appropriate amount of care for the client
You are seeing your long-term care client, Mr. Miller. Mr. Miller really wants to show his
appreciation for you and your care and provides you with a $50 gift card to the mall. Your BEST
response is: - ANS Tell him thank you but you cannot accept the gist, but you really
appreciated the thought
You learned from your client that a co-worker has agrees to do "extra" non-approved chores
and tasks for a client, such as fill up their medication containers, for an extra cash fee. Your
BEST response is: - ANS call your supervisor and report what you know
A client's best friend comes to visit while you are in the home. The friend takes you aside and
asks what is wrong with her friend. Your BEST response is - ANS I'm sorry, I'm not allowed to
discuss that with you
Confidentiality refers to sharing information to those authorized by the client and - ANS with
those involved with the client's care
A branch of client confidentiality may include - ANS Taking a picture of the client with his
permission and posting it on instagram
You arrive at Mrs. Brown's home who has Alzheimer's disease. She will not allow you to enter
and refuses your visit. Your best response is to: - ANS Remain calm and pleasant ans tell her
"that's too bad, I was looking forward to looking at those photo albums of your beautiful family
again
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ANSWERS
As a direct care provider, you may be responsible for all of the following except - ANS doing
whatever the client wants
As a direct care provider, you will be responsible to: - ANS contact your supervisor with any
client change or concern
As a PCA, you can perform all the skills except - ANS complete a bed bath
As a PCA, you can do all but - ANS changing the service plan for a client, based on
client/family input
While providing care, you are asked to perform a task you have never done before. You should?
- ANS Call your supervisor
When providing care to new client, you prioritize the tasks on the service plan: - ANS In the
order preferred by the client
You are seeing Mr. Johnson to assist him in daily personal care. Mr. Johnson is a heavy
gentleman and required some assistance to get into the tub and onto the shower chair.
Generally his wife is available to help you get him into the tub, but today she is getting her hair
styled. What would be the BEST solution to help Mr. Johnson get into the tub? - ANS Use a
1 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, slide board, as you have been instructed, and have Mr. Johnson slide from the toilet to the
shower chair with your assistance
A client accuses you of stealing his wallet. You have not seen his wallet, but the client will not
believe you. Your BEST response is: - ANS Explain to the client that you did not take the
wallet and offer to help him find it.
As a PCA, it will be important to maintain professional boundaries and not become overly
involved with clients. Signs you are becoming too involved with the client/family include all
EXCEPT - ANS You provide the appropriate amount of care for the client
You are seeing your long-term care client, Mr. Miller. Mr. Miller really wants to show his
appreciation for you and your care and provides you with a $50 gift card to the mall. Your BEST
response is: - ANS Tell him thank you but you cannot accept the gist, but you really
appreciated the thought
You learned from your client that a co-worker has agrees to do "extra" non-approved chores
and tasks for a client, such as fill up their medication containers, for an extra cash fee. Your
BEST response is: - ANS call your supervisor and report what you know
A client's best friend comes to visit while you are in the home. The friend takes you aside and
asks what is wrong with her friend. Your BEST response is - ANS I'm sorry, I'm not allowed to
discuss that with you
Confidentiality refers to sharing information to those authorized by the client and - ANS with
those involved with the client's care
A branch of client confidentiality may include - ANS Taking a picture of the client with his
permission and posting it on instagram
You arrive at Mrs. Brown's home who has Alzheimer's disease. She will not allow you to enter
and refuses your visit. Your best response is to: - ANS Remain calm and pleasant ans tell her
"that's too bad, I was looking forward to looking at those photo albums of your beautiful family
again
2 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
