HHA HOME HEALTH CARE STUDY
GUIDE EXAM 2025/2026 QUESTIONS
AND ANSWERS
Body language - ANS Nonverbal communication
Elements of good communication - ANS Make clear message
-Provide and seek confirmation
-be active participant
-be mindful of nonverbal messages
-importance of touch
eye contact
sender/receiver/message/confirmation
Who report to if change in condition of client - ANS Nurse
Terms of endearment - ANS Words/phrases used to address a person that speaker feels
affection ex.sweetie, honey, babe
Should we use terms of endearment? - ANS No. Some may find it demeaning, insulting and
belittling
If suspect abuse? - ANS Report concerns to supervisor
1 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,What should you report? - ANS Any changes or concerns
Changes in:
-mood
-mental awareness
-level of independence
-behavior
-vital signs
-urine/bowel movements
-skin color/condition
-appetite
-sleep habits
-comfort level
How use senses to gather information? - ANS Objective observation
Ex.Blood pressure, pulse, skin is hot and dry
Legal document - ANS Formal accounting of care that can be used as evidence should legal
problem or dispute arise
Ex. Medical records
Living will
Advance Directives
Correction on legal document? - ANS Draw a single line through, correct and initial
Follow employers policy
Information on label - ANS Serving size, calories, nutrients supplied, ingredients
2 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, Safest way to transfer bed to wheelchair? - ANS Transfer belt and pivot transfer
Lifting heavy object - ANS decide which side of object to face for most balanced load, stand
close to object with feet apart, keep back straight, bend knees and grip, lift with legs, arms,
shoulders (not back/stomach), keep load close to your body and don't twist while holding;
when putting object down, keep back straight and lower object by bending knees
How prepare client for meal? - ANS assist to use bathroom and wash hands
-provide mouth care for better taste, clean dentures, ensure placement of dentures
-assist w/glasses, hearing aid
-create comfy, pleasurable environ, neat, clean, odor free, good lighting
-comfy, upright position w/head up and hips at 90 degree angle, feet flat on floor, elbows or
forearms on table for support
-assist w/clothing protector, dont call it a bib
Why wash hands? - ANS Most important thing you can do to control spread of microbes
OSHA
Occupational Safety And Health Administration - ANS Government agency that insures a safe
work environment
What should you do in a fire? - ANS R. A. C. E
rescue, alarm, contain, extinguish
What if trapped in a fire situation? - ANS Remain calm and use good judgement, keep doors
closed,call 911,Open window signal help
How do some people act when they are ill - ANS Angry, upset and hostile
feel like burden
fear,frustration,fatigue,depressed
3 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
GUIDE EXAM 2025/2026 QUESTIONS
AND ANSWERS
Body language - ANS Nonverbal communication
Elements of good communication - ANS Make clear message
-Provide and seek confirmation
-be active participant
-be mindful of nonverbal messages
-importance of touch
eye contact
sender/receiver/message/confirmation
Who report to if change in condition of client - ANS Nurse
Terms of endearment - ANS Words/phrases used to address a person that speaker feels
affection ex.sweetie, honey, babe
Should we use terms of endearment? - ANS No. Some may find it demeaning, insulting and
belittling
If suspect abuse? - ANS Report concerns to supervisor
1 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,What should you report? - ANS Any changes or concerns
Changes in:
-mood
-mental awareness
-level of independence
-behavior
-vital signs
-urine/bowel movements
-skin color/condition
-appetite
-sleep habits
-comfort level
How use senses to gather information? - ANS Objective observation
Ex.Blood pressure, pulse, skin is hot and dry
Legal document - ANS Formal accounting of care that can be used as evidence should legal
problem or dispute arise
Ex. Medical records
Living will
Advance Directives
Correction on legal document? - ANS Draw a single line through, correct and initial
Follow employers policy
Information on label - ANS Serving size, calories, nutrients supplied, ingredients
2 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, Safest way to transfer bed to wheelchair? - ANS Transfer belt and pivot transfer
Lifting heavy object - ANS decide which side of object to face for most balanced load, stand
close to object with feet apart, keep back straight, bend knees and grip, lift with legs, arms,
shoulders (not back/stomach), keep load close to your body and don't twist while holding;
when putting object down, keep back straight and lower object by bending knees
How prepare client for meal? - ANS assist to use bathroom and wash hands
-provide mouth care for better taste, clean dentures, ensure placement of dentures
-assist w/glasses, hearing aid
-create comfy, pleasurable environ, neat, clean, odor free, good lighting
-comfy, upright position w/head up and hips at 90 degree angle, feet flat on floor, elbows or
forearms on table for support
-assist w/clothing protector, dont call it a bib
Why wash hands? - ANS Most important thing you can do to control spread of microbes
OSHA
Occupational Safety And Health Administration - ANS Government agency that insures a safe
work environment
What should you do in a fire? - ANS R. A. C. E
rescue, alarm, contain, extinguish
What if trapped in a fire situation? - ANS Remain calm and use good judgement, keep doors
closed,call 911,Open window signal help
How do some people act when they are ill - ANS Angry, upset and hostile
feel like burden
fear,frustration,fatigue,depressed
3 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
