,UNIVERSITY EXAMINATIONS
May/June 2025
IOP3706
PERSONNEL PSYCHOLOGY: EMPLOYEE RETENTION
ASSESSMENT 03/SUMMATIVE ASSESSMENT
75 Marks
Duration:
05 May 2025 till 19 May 2025
EXAMINERS:
First: Prof RT Tladinyane
Second: Ms VS Springbok
Internal moderator: Dr L Tonelli
External moderator: Dr N Barnes
This SCENARIO BASED Assessment consists of 3 pages.
INSTRUCTIONS:
Read the Scenario/Case Study below carefully.
, Answer ALL questions to the best of your ability.
Use your prescribed textbook to support your answers.
Be critical and apply your understanding of South African
workplace realities.
Incorporate African-centered perspectives where appropriate.
Complete the declaration of authenticity form and submit
with your answers.
[TURN OVER]
2
IOP3706
05/06 2025
SCENARIO/CASE STUDY
“Repositioning Talent in a Changing World”
Nkomo Holdings is a large South African organisation in the
logistics and freight industry. Over the past three years, they’ve
faced severe skills shortages in critical positions such as supply
chain analytics, fleet management, and HR data science. Despite
efforts to attract talent, high turnover has remained a problem,
particularly among young professionals and mid-level
managers. A recent internal climate survey revealed
dissatisfaction with career development, unfair pay practices,
, unclear performance expectations, and a weak employee voice in
decisionmaking. Trade unions have called for improved collective
bargaining structures and more inclusive labour relations
practices. In response, the company has established a task team,
including HR, union representatives, and line managers, to review
their training, compensation, performance management, and
career systems in line with transformation goals. The task team is
expected to align their strategy with the emerging nature of hybrid
work and digital transformation.
QUESTION 1 (15 Marks)
a) Briefly explain psychological contract and critically discuss the
forms of turnover as well as the various factors that influence
job, and occupational embeddedness. (15)
QUESTION 2 (10 Marks)
a) Differentiate between reward, remuneration, and
compensation in your own words, using the case study for
context. (3)
b) Discuss ANY three external and two internal factors that may
influence Nkomo’s compensation practices. (5)
c) Briefly explain, in not more than four sentences, how either
the expectancy theory or
equity theory can inform the design of a fair reward system.
(2)
May/June 2025
IOP3706
PERSONNEL PSYCHOLOGY: EMPLOYEE RETENTION
ASSESSMENT 03/SUMMATIVE ASSESSMENT
75 Marks
Duration:
05 May 2025 till 19 May 2025
EXAMINERS:
First: Prof RT Tladinyane
Second: Ms VS Springbok
Internal moderator: Dr L Tonelli
External moderator: Dr N Barnes
This SCENARIO BASED Assessment consists of 3 pages.
INSTRUCTIONS:
Read the Scenario/Case Study below carefully.
, Answer ALL questions to the best of your ability.
Use your prescribed textbook to support your answers.
Be critical and apply your understanding of South African
workplace realities.
Incorporate African-centered perspectives where appropriate.
Complete the declaration of authenticity form and submit
with your answers.
[TURN OVER]
2
IOP3706
05/06 2025
SCENARIO/CASE STUDY
“Repositioning Talent in a Changing World”
Nkomo Holdings is a large South African organisation in the
logistics and freight industry. Over the past three years, they’ve
faced severe skills shortages in critical positions such as supply
chain analytics, fleet management, and HR data science. Despite
efforts to attract talent, high turnover has remained a problem,
particularly among young professionals and mid-level
managers. A recent internal climate survey revealed
dissatisfaction with career development, unfair pay practices,
, unclear performance expectations, and a weak employee voice in
decisionmaking. Trade unions have called for improved collective
bargaining structures and more inclusive labour relations
practices. In response, the company has established a task team,
including HR, union representatives, and line managers, to review
their training, compensation, performance management, and
career systems in line with transformation goals. The task team is
expected to align their strategy with the emerging nature of hybrid
work and digital transformation.
QUESTION 1 (15 Marks)
a) Briefly explain psychological contract and critically discuss the
forms of turnover as well as the various factors that influence
job, and occupational embeddedness. (15)
QUESTION 2 (10 Marks)
a) Differentiate between reward, remuneration, and
compensation in your own words, using the case study for
context. (3)
b) Discuss ANY three external and two internal factors that may
influence Nkomo’s compensation practices. (5)
c) Briefly explain, in not more than four sentences, how either
the expectancy theory or
equity theory can inform the design of a fair reward system.
(2)
