CRIS 605 - Chapter 1 Test Questions Answered Correctly Latest Version 2025-2026
First known crisis phone line - Answers National Save-a-Live League (1906)
Coconaut Grove nightclub fire - Answers Dr. Erich Lindemann's clinical assessment of survivors
(1942)
Community Mental Health Centers Act of 1963 - Answers large state-run asylums were replaced
by community mental health centers
Where are the greatest number of frontline volunteers used? - Answers Staffing 24-hour suicide
hotlines in major cities
More than 75% of all crisis centers in the US report that volunteer workers outnumber
professional staff by more than __ to __ - Answers 6 to 1
Crisis intervention typically remains unrecognized by the public until victims/victim advocates
exert enough __, ___, or ___ pressure to cause change - Answers legal, political, economic
As crisis agencies become crisis organizations, they gain ___, ___, and ___ - Answers power,
prestige, notoriety
Three major grassroots movements that helped shape crisis intervention into an emerging
specialty - Answers Alcoholics Anonymous (AA); Vietnam Veterans, Women's movement during
the 1970s
Large influx of crisis organizations from the ____s to _____s - Answers 1970s-1990s
What caused the large influx of crisis organizations in the 1970s-1990s? - Answers recognition
that immediate intervention is essential in alleviating stress related to trauma
Crisis response grows from _____ efforts to _____ ______ as the need for organization grows -
Answers all-volunteer; bureaucratic institutions
Professional recognition within the helping fields - Answers Division 56: Trauma Psychology,
American Psychology Association (2006)
Accreditation standards set by the Council for Accreditation of Counseling & Educationally
Related Programs (2009) and National Association of School Psychologists (2010)
____ has a significant influence on public consciousness - Answers media
_______ brought war images into the public discourse - Answers Matthew Brady's Civil War
photographs
In what positive and negative ways does real-time news coverage of crisis events impact our
, perceptions of a small, interconnected world? - Answers Positive: public recognition about crisis
intervention
Negative: people may rush in to help haphazardly
What are the characteristics of an altruistic or therapeutic community? - Answers
disappearance of community conflicts, heightened internal solidarity, charity, sharing,
communal public works, and positive attitude
when people travel to disaster scenes to provide unrequested assistance or to gawk at
survivors - Answers trauma tourism
Crisis is the perception or experiencing of an event or situation as an intolerable difficulty that
exceeds the person's current resources and coping mechanisms - Answers individual crisis
when a crisis escalates to immediate danger for injury or death to someone involved in the
crisis - Answers behavioral emergency
when a person in crisis accidentally or intentionally places themselves in a position to be killed -
Answers parasuicide
when a traumatic event occurs such that people, institutions, communities, and ecologies are
overwhelmed and response systems are unable to effectively contain and control the event in
regard to both physical and psychological reactions to it - Answers systemic crisis
occurs when a small, isolated incident is not contained and begins to spread - Answers
metastasizing crisis
stopping a problem before it starts - Answers primary prevention
minimizing harmful effects that have already occurred - Answers secondary intervention
What are the characteristics of crisis? - Answers presence of both danger and opportunity;
provide seeds of growth and change; no panaceas or quick fixes; necessity of choice;
universality or idiosyncrasy; resiliency; perception; complicated symptomology
react in one of three ways to crisis - Answers § Cope effectively with crisis by themselves and
develop strength from the experience
§ Survive the crisis but effectively block the hurtful affect from awareness
§ Break down psychologically at onset of crisis and demonstrate they are incapable of going
any further with their lives unless given immediate and intensive assistance
Crisis is __ because no one is immune to them - Answers universal
crises are __ because individuals may react differently to the same situation - Answers
First known crisis phone line - Answers National Save-a-Live League (1906)
Coconaut Grove nightclub fire - Answers Dr. Erich Lindemann's clinical assessment of survivors
(1942)
Community Mental Health Centers Act of 1963 - Answers large state-run asylums were replaced
by community mental health centers
Where are the greatest number of frontline volunteers used? - Answers Staffing 24-hour suicide
hotlines in major cities
More than 75% of all crisis centers in the US report that volunteer workers outnumber
professional staff by more than __ to __ - Answers 6 to 1
Crisis intervention typically remains unrecognized by the public until victims/victim advocates
exert enough __, ___, or ___ pressure to cause change - Answers legal, political, economic
As crisis agencies become crisis organizations, they gain ___, ___, and ___ - Answers power,
prestige, notoriety
Three major grassroots movements that helped shape crisis intervention into an emerging
specialty - Answers Alcoholics Anonymous (AA); Vietnam Veterans, Women's movement during
the 1970s
Large influx of crisis organizations from the ____s to _____s - Answers 1970s-1990s
What caused the large influx of crisis organizations in the 1970s-1990s? - Answers recognition
that immediate intervention is essential in alleviating stress related to trauma
Crisis response grows from _____ efforts to _____ ______ as the need for organization grows -
Answers all-volunteer; bureaucratic institutions
Professional recognition within the helping fields - Answers Division 56: Trauma Psychology,
American Psychology Association (2006)
Accreditation standards set by the Council for Accreditation of Counseling & Educationally
Related Programs (2009) and National Association of School Psychologists (2010)
____ has a significant influence on public consciousness - Answers media
_______ brought war images into the public discourse - Answers Matthew Brady's Civil War
photographs
In what positive and negative ways does real-time news coverage of crisis events impact our
, perceptions of a small, interconnected world? - Answers Positive: public recognition about crisis
intervention
Negative: people may rush in to help haphazardly
What are the characteristics of an altruistic or therapeutic community? - Answers
disappearance of community conflicts, heightened internal solidarity, charity, sharing,
communal public works, and positive attitude
when people travel to disaster scenes to provide unrequested assistance or to gawk at
survivors - Answers trauma tourism
Crisis is the perception or experiencing of an event or situation as an intolerable difficulty that
exceeds the person's current resources and coping mechanisms - Answers individual crisis
when a crisis escalates to immediate danger for injury or death to someone involved in the
crisis - Answers behavioral emergency
when a person in crisis accidentally or intentionally places themselves in a position to be killed -
Answers parasuicide
when a traumatic event occurs such that people, institutions, communities, and ecologies are
overwhelmed and response systems are unable to effectively contain and control the event in
regard to both physical and psychological reactions to it - Answers systemic crisis
occurs when a small, isolated incident is not contained and begins to spread - Answers
metastasizing crisis
stopping a problem before it starts - Answers primary prevention
minimizing harmful effects that have already occurred - Answers secondary intervention
What are the characteristics of crisis? - Answers presence of both danger and opportunity;
provide seeds of growth and change; no panaceas or quick fixes; necessity of choice;
universality or idiosyncrasy; resiliency; perception; complicated symptomology
react in one of three ways to crisis - Answers § Cope effectively with crisis by themselves and
develop strength from the experience
§ Survive the crisis but effectively block the hurtful affect from awareness
§ Break down psychologically at onset of crisis and demonstrate they are incapable of going
any further with their lives unless given immediate and intensive assistance
Crisis is __ because no one is immune to them - Answers universal
crises are __ because individuals may react differently to the same situation - Answers
