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ISCEA CSCA EXAMINATION SECTIONS 1-8
QUESTIONS WITH ANSWERS
Certified-correct-answer-an independent organization attesting to an individual's
qualifications
Supply Chain-correct-answer-all processes and activities to provide a product or
service to a final customer
Analyst-correct-answer-title chosen to encompass all of the possible positions
involved in a supply chain, ranging from level through full performance
Supply chain includes __ stages involved, _____ or _______, in ____-correct-
answer-all, direct, indirect, fulfilling a customer request
A supply chain includes-correct-answer-manufacturers, suppliers, transporters,
warehouses, retailers, and customers
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Within each company, a supply chain includes:-correct-answer-all functions
involved in fulfilling a customer request (product development, marketing,
operations, distribution, finance, customer service)
The ____ is the integral part of the supply chain-correct-answer-customer
A better, or more fitting, name for a supply chain is a-correct-answer-supply
network or supply web
The typical supply chain stages include-correct-answer-customers, retailers,
distributors, manufactures, and suppliers (moving downstream)
Though supply chain include the movement of products, it also includes the
movement of _______ in both directions-correct-answer-information & funds
It is good to have information flowing in ___ directions, but you really want
products to flow ____ and funds to flow _____-correct-answer-both,
downstream, upstream
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Products could move back upstream for-correct-answer-re manufacturing or
defective products
Information (in a supply chain):-correct-answer-production schedules, promotions
planned, delivery status, forecasts, order status
All information traveling through a supply chain needs to be-correct-answer-as
accurate as possible, timely, complete, relevant, and accessible to those who need
it
Products in a supply chain:-correct-answer-finished goods, components,
specialized operations, defective goods; all goods and services we offer our
customers
Funds in a supply chain-correct-answer-payment, volume discounts, rebates,
surcharges, etc
Supply chains have been used for centuries, most notably-correct-answer-the Silk
road used between the 2nd and 5th centuries, which was replaced by ships that
could carry more
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The objective of a supply chain is to-correct-answer-maximize the overall value
generated
You should work to not only maximize the value for-correct-answer-your
organization, but all organizations in the chain from initial supplier to customer
Value (supply chain surplus)-correct-answer-difference between what the product
is worth to the customer, and the costs incurred by the chain in providing the
product
Profitability-correct-answer-revenue generated by the chain in providing the
product
Profit =-correct-answer-revenue - cost
The underlying goal of any business is to-correct-answer-make money
ISCEA CSCA EXAMINATION SECTIONS 1-8
QUESTIONS WITH ANSWERS
Certified-correct-answer-an independent organization attesting to an individual's
qualifications
Supply Chain-correct-answer-all processes and activities to provide a product or
service to a final customer
Analyst-correct-answer-title chosen to encompass all of the possible positions
involved in a supply chain, ranging from level through full performance
Supply chain includes __ stages involved, _____ or _______, in ____-correct-
answer-all, direct, indirect, fulfilling a customer request
A supply chain includes-correct-answer-manufacturers, suppliers, transporters,
warehouses, retailers, and customers
,2|Page
Within each company, a supply chain includes:-correct-answer-all functions
involved in fulfilling a customer request (product development, marketing,
operations, distribution, finance, customer service)
The ____ is the integral part of the supply chain-correct-answer-customer
A better, or more fitting, name for a supply chain is a-correct-answer-supply
network or supply web
The typical supply chain stages include-correct-answer-customers, retailers,
distributors, manufactures, and suppliers (moving downstream)
Though supply chain include the movement of products, it also includes the
movement of _______ in both directions-correct-answer-information & funds
It is good to have information flowing in ___ directions, but you really want
products to flow ____ and funds to flow _____-correct-answer-both,
downstream, upstream
,3|Page
Products could move back upstream for-correct-answer-re manufacturing or
defective products
Information (in a supply chain):-correct-answer-production schedules, promotions
planned, delivery status, forecasts, order status
All information traveling through a supply chain needs to be-correct-answer-as
accurate as possible, timely, complete, relevant, and accessible to those who need
it
Products in a supply chain:-correct-answer-finished goods, components,
specialized operations, defective goods; all goods and services we offer our
customers
Funds in a supply chain-correct-answer-payment, volume discounts, rebates,
surcharges, etc
Supply chains have been used for centuries, most notably-correct-answer-the Silk
road used between the 2nd and 5th centuries, which was replaced by ships that
could carry more
, 4|Page
The objective of a supply chain is to-correct-answer-maximize the overall value
generated
You should work to not only maximize the value for-correct-answer-your
organization, but all organizations in the chain from initial supplier to customer
Value (supply chain surplus)-correct-answer-difference between what the product
is worth to the customer, and the costs incurred by the chain in providing the
product
Profitability-correct-answer-revenue generated by the chain in providing the
product
Profit =-correct-answer-revenue - cost
The underlying goal of any business is to-correct-answer-make money
