Centene Welcare UPDATED ACTUAL
Exam Questions and CORRECT Answers
A Health Risk Assessment (HRA) - CORRECT ANSWER - All of the above
Failure to inform a beneficiary that a trusted provider is out-of-network or is not available in the
newly selected plan can cause a sales allegation. - CORRECT ANSWER - True
Health plan fax numbers vary for health plans that offer fax enrollment submissions. -
CORRECT ANSWER - True
Centene requires all contracted brokers/agents to read, understand, and agree to Centene's
Business Ethics and Code of Conduct Policy. - CORRECT ANSWER - True
Communication of PHI can be: - CORRECT ANSWER - Written, Electronic , Verbal
Which resources are available for download from the Shared Resources section found within
Centene Workbench? - CORRECT ANSWER - All of the above
Noting the correct enrollment period on enrollment applications helps in preventing delayed
enrollment processing. - CORRECT ANSWER - True
Which of the following actions are you required to do when contacted regarding an allegation of
noncompliant activity? - CORRECT ANSWER - All of the above
Member PHI can be stored on an external hard drive or a cloud storage service like Google Drive
or Apple Cloud. - CORRECT ANSWER - False
Enrollments through Ascend offer the following unique benefits: - CORRECT ANSWER -
Validation of important data to help prevent incorrect or missing information.
Exam Questions and CORRECT Answers
A Health Risk Assessment (HRA) - CORRECT ANSWER - All of the above
Failure to inform a beneficiary that a trusted provider is out-of-network or is not available in the
newly selected plan can cause a sales allegation. - CORRECT ANSWER - True
Health plan fax numbers vary for health plans that offer fax enrollment submissions. -
CORRECT ANSWER - True
Centene requires all contracted brokers/agents to read, understand, and agree to Centene's
Business Ethics and Code of Conduct Policy. - CORRECT ANSWER - True
Communication of PHI can be: - CORRECT ANSWER - Written, Electronic , Verbal
Which resources are available for download from the Shared Resources section found within
Centene Workbench? - CORRECT ANSWER - All of the above
Noting the correct enrollment period on enrollment applications helps in preventing delayed
enrollment processing. - CORRECT ANSWER - True
Which of the following actions are you required to do when contacted regarding an allegation of
noncompliant activity? - CORRECT ANSWER - All of the above
Member PHI can be stored on an external hard drive or a cloud storage service like Google Drive
or Apple Cloud. - CORRECT ANSWER - False
Enrollments through Ascend offer the following unique benefits: - CORRECT ANSWER -
Validation of important data to help prevent incorrect or missing information.
