ss ss ss ss ss ss
Midterm Exam Week 1 to 4 Review
ss ss ss ss ss ss
1. The interview process
ss ss
Answer
ss Initiating the session
ss ss
Gathering information
ss
ss Physical examination
ss
ss Explanation and ss
ss planning Closing the
ss ss
session
ss
These steps are proving structure and building the relationship
ss ss ss ss ss ss ss ss
2. interviewing techniques ss
Answer
ss Nonverbal communication
ss s s Empathy
Active listening
ss
ss Validation
ss reassurance
ss partnering
1 ss/
ss16
,ss summarize
Guided questioning ss
Empowerment
ss
3. Setting the stage for examination
ss ss ss ss
Answer
ss Explaining point for point what the exam-
ss ss ss ss ss ss ss ination will entail, preparing,
ss ss ss
ss privacy, awareness of the setting in which the exam is taking place, do
ss ss ss ss ss ss ss ss ss ss ss ss
ss not assume it is ok to have others in the room, being aware of
ss ss ss ss ss ss ss ss ss ss ss ss ss
ss disabilities.
4. Establishing Rapport ss
Answer
ss Earning trust, following through, showing empathy and
ss ss ss ss ss ss s s compassion, being
ss
knowledgeable of the information provided
ss ss ss ss ss
5. Gender Pronouns ss
Answer
ss How a person would like to be referred to. Ex
ss ss ss ss ss ss ss ss ss
"She/Her" "He/Him" "They/Them" etc.
ss ss ss ss
How would you describe your sexual identity
ss ss ss ss ss ss
ss How would you describe your gender
ss ss ss ss ss
ss identity What is the sex on your original
ss ss ss ss ss ss ss
ss birth certificate
ss
2 ss/
ss16
,6. FIFE model ss
Answer
ss Feelings Ideas ss
Functioning
ss Expectations
Helps explore the patient's perspective about their health and illness
ss ss ss ss ss ss ss ss ss
7. Patient-centered medical care ss ss
Answer
ss Involving the patient in their care and coming up with a plan with the provider.
ss ss ss ss ss ss ss ss ss ss ss ss ss ss
Provider must acknowledge their own personal biases
ss ss ss ss ss ss ss s s while being aware of
ss ss ss
ss what is the safest Sam's most effective plan for the patient
ss ss ss ss ss ss ss ss ss ss
8. Fundamentals of skilled interviewing ss ss ss
Answer
ss Active ss listening, ss empathetic ss responses, s s guided ss questioning, ss nonverbal
ss communication, validation,
ss ss reassurance, ss partnering, s s summarization,
ss transitions, empowering the patient
ss ss ss
9. verbal communication ss
Answer
expressing ideas to others by using spoken words
ss ss ss ss ss ss ss ss
10. nonverbal communication ss
3 ss/
ss16
, Answer
communication using body movements, gestures,
ss ss ss ss ss
and facial expressions rather than speech
ss ss ss ss ss
11. Challenging Patient Situations and behaviors ss ss ss ss
Answer
ss Silent Talkative ss
With confusing narrative
ss ss
With altered state or cognition
ss ss ss ss
ss With emotional lability
ss ss
Angry or aggressive ss ss
ss Flirtatious
ss Discriminatory
With hearing loss ss ss
With low or impaired vision
ss ss ss ss
ss With limited intelligence
ss ss
ss Burdened by personal ss ss
ss problems Nonadherent ss
With low literacy ss ss
With low health literacy
ss ss ss
With limited language proficiency
ss ss ss
ss With terminal illness or dying
ss ss ss ss
12. 5 R's off cultural humility
ss ss ss ss
Answer
4 ss/
ss16