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NFDN 1002 MIDTERM REVIEW EXAM UNITS 1-4
ACCURATE AND FREQUENTLY TESTED QUESTIONS
AND 100% CORRECT ANSWERS|| LATEST AND
COMPLETE UPDATE WITH EXPERT VERIFIED
SOLUTIONS|| SURE PASS
What is communication? - ANSWER: -a process by which the information is
exchanged between individuals
-the act of conveying information for the purpose of creating a shared
understanding
What is effective communication? - ANSWER: A process where a message is
received and understood by the receiver in the manner that the sender intended it to
be
4 purposes of effective communication - ANSWER: 1. Collecting info
2. Verify the gathered info
3.Enhances personal and professional relationships
4. Social requirement
Qualities of effective communicator are: - ANSWER: -Clear purpose for
communicating
-Reflecting on level on audience
-Appropriate content for audience
Factors that influence communication:
Cultural - ANSWER: Socio Cultural elements, education level, language,
customs, expectations
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Factors that influence communication:
Environmental - ANSWER: Physical surroundings for communication privacy,
noise level, comfort, distractors
Factors that influence communication:
Situational - ANSWER: Reason for the communication goals, problem resolution,
expression of feelings
Factors that influence communication:
Relational - ANSWER: Relationship between people involves trust, helping, self-
disclosure
Factors that influence communication:
Psychophysiological - ANSWER: Meeting basic needs, includes growth and
development, culture
What kind of communication is this?
-known as self-talk/inner thought
-Occurs within the individual
-To develop self awareness - ANSWER: Intrapersonal Communication
What is the objective of intrapersonal communication? - ANSWER: Create
acceptance with one it also acknowledge feelings for true reflection
What communication style is this?
- one-on-one interaction, face to face
-includes symbols and cues to give/ receive meaning
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-Involved in: Exchange of ideas, problem-solving, expression of feelings, goal
accomplishment - ANSWER: Interpersonal Communication
What kind of communication style is this:
-Interaction that occurs within the persons spiritual domain
-Nurses have a responsibility to meet a clients spiritual needs and intervene when
necessary - ANSWER: Transpersonal Communication
What kind of communication style is this:
-Interactions that occurs when a small # of people meet together and share a
common purposes
-Goal directed
-Nurse work on the committee from research groups, client care conferences and
report
multidisciplinary includes: Doctor, nurse team, Physio, dietary pharmacists -
ANSWER: Small Group Communications
The communication process is - ANSWER: a cycle that involves a sender a
message, receiver and a response or feedback
Therapeutic communication - ANSWER: -Purposeful, time-limited, goal directed
-Nurse focuses on specific needs of clients to promote exchange of information
-understanding your own personality and emotions
-nurse attempt to understand and empathize with clients experience
-using nonjudgmental attitude
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Phases of a therapeutic relationship - ANSWER: -Pre-orientation
-Prior to meeting a patient
-Orientation
-Working
-Termination
Therapeutic Communication Techniques - ANSWER: -Open ended question
- Clarification
Probing (detailed questions)
-Paraphrasing
-Silence
Non-therapeutic communication techniques: - ANSWER: - Giving advice
-Close-ended questions
-Expressing approval/disapproval
-Changing subject
-Automatic response
What is the primary purpose of documentation of care? - ANSWER: -To
communicate with other members of the clients health -care team
-Between healthcare professionals to promote continuity of care
-Provides information re: clients condition, response to illness, care provided
Admission Records - ANSWER: Collects biographical data/health
history/allergies/lifestyle/medications
NFDN 1002 MIDTERM REVIEW EXAM UNITS 1-4
ACCURATE AND FREQUENTLY TESTED QUESTIONS
AND 100% CORRECT ANSWERS|| LATEST AND
COMPLETE UPDATE WITH EXPERT VERIFIED
SOLUTIONS|| SURE PASS
What is communication? - ANSWER: -a process by which the information is
exchanged between individuals
-the act of conveying information for the purpose of creating a shared
understanding
What is effective communication? - ANSWER: A process where a message is
received and understood by the receiver in the manner that the sender intended it to
be
4 purposes of effective communication - ANSWER: 1. Collecting info
2. Verify the gathered info
3.Enhances personal and professional relationships
4. Social requirement
Qualities of effective communicator are: - ANSWER: -Clear purpose for
communicating
-Reflecting on level on audience
-Appropriate content for audience
Factors that influence communication:
Cultural - ANSWER: Socio Cultural elements, education level, language,
customs, expectations
,2|Page
Factors that influence communication:
Environmental - ANSWER: Physical surroundings for communication privacy,
noise level, comfort, distractors
Factors that influence communication:
Situational - ANSWER: Reason for the communication goals, problem resolution,
expression of feelings
Factors that influence communication:
Relational - ANSWER: Relationship between people involves trust, helping, self-
disclosure
Factors that influence communication:
Psychophysiological - ANSWER: Meeting basic needs, includes growth and
development, culture
What kind of communication is this?
-known as self-talk/inner thought
-Occurs within the individual
-To develop self awareness - ANSWER: Intrapersonal Communication
What is the objective of intrapersonal communication? - ANSWER: Create
acceptance with one it also acknowledge feelings for true reflection
What communication style is this?
- one-on-one interaction, face to face
-includes symbols and cues to give/ receive meaning
,3|Page
-Involved in: Exchange of ideas, problem-solving, expression of feelings, goal
accomplishment - ANSWER: Interpersonal Communication
What kind of communication style is this:
-Interaction that occurs within the persons spiritual domain
-Nurses have a responsibility to meet a clients spiritual needs and intervene when
necessary - ANSWER: Transpersonal Communication
What kind of communication style is this:
-Interactions that occurs when a small # of people meet together and share a
common purposes
-Goal directed
-Nurse work on the committee from research groups, client care conferences and
report
multidisciplinary includes: Doctor, nurse team, Physio, dietary pharmacists -
ANSWER: Small Group Communications
The communication process is - ANSWER: a cycle that involves a sender a
message, receiver and a response or feedback
Therapeutic communication - ANSWER: -Purposeful, time-limited, goal directed
-Nurse focuses on specific needs of clients to promote exchange of information
-understanding your own personality and emotions
-nurse attempt to understand and empathize with clients experience
-using nonjudgmental attitude
, 4|Page
Phases of a therapeutic relationship - ANSWER: -Pre-orientation
-Prior to meeting a patient
-Orientation
-Working
-Termination
Therapeutic Communication Techniques - ANSWER: -Open ended question
- Clarification
Probing (detailed questions)
-Paraphrasing
-Silence
Non-therapeutic communication techniques: - ANSWER: - Giving advice
-Close-ended questions
-Expressing approval/disapproval
-Changing subject
-Automatic response
What is the primary purpose of documentation of care? - ANSWER: -To
communicate with other members of the clients health -care team
-Between healthcare professionals to promote continuity of care
-Provides information re: clients condition, response to illness, care provided
Admission Records - ANSWER: Collects biographical data/health
history/allergies/lifestyle/medications
