HRIOP87
ASSIGNMENT 4 2025
UNIQUE NO.
DUE DATE: 19 SEPTEMBER 2025
, HRIOP87 ASSIGNMENT 4 (2025)
Due Date: 19 September 2025
Title: The Impact of Digitisation on Employee Wellness and Resilience in the Modern
Workplace: A Qualitative Exploration
1. Introduction
The rapid advancement of digitisation has profoundly transformed the nature of work,
organisational structures, and the overall employment relationship in the modern
workplace. Digitisation refers to the integration of digital technologies, such as artificial
intelligence, cloud computing, big data analytics, and virtual collaboration platforms, into
everyday organisational processes and employee tasks (Brynjolfsson & McAfee, 2017).
While these technological changes have created new opportunities for efficiency,
innovation, and global connectivity, they have also introduced complex challenges for
employee wellness and resilience.
Employee wellness encompasses the physical, psychological, and social well-being of
workers, whereas resilience refers to the ability of employees to adapt positively in the
face of stress, uncertainty, and organisational change (Cooper & Lu, 2019).
Understanding the interplay between digitisation, wellness, and resilience is crucial in
an era where digital transformation is not a matter of choice but a business necessity.
Digitisation enables flexibility through remote work, automation of repetitive tasks, and
virtual collaboration tools, which can enhance work–life balance and job satisfaction
(Wang et al., 2020). However, it also generates psychosocial risks such as
technostress, work intensification, and blurred boundaries between personal and
professional life (Tarafdar et al., 2019). The COVID-19 pandemic further accelerated
digitisation, highlighting both its potential for resilience-building and the risks of digital
fatigue, inequities in access to technology, and social isolation (Kniffin et al., 2021).
ASSIGNMENT 4 2025
UNIQUE NO.
DUE DATE: 19 SEPTEMBER 2025
, HRIOP87 ASSIGNMENT 4 (2025)
Due Date: 19 September 2025
Title: The Impact of Digitisation on Employee Wellness and Resilience in the Modern
Workplace: A Qualitative Exploration
1. Introduction
The rapid advancement of digitisation has profoundly transformed the nature of work,
organisational structures, and the overall employment relationship in the modern
workplace. Digitisation refers to the integration of digital technologies, such as artificial
intelligence, cloud computing, big data analytics, and virtual collaboration platforms, into
everyday organisational processes and employee tasks (Brynjolfsson & McAfee, 2017).
While these technological changes have created new opportunities for efficiency,
innovation, and global connectivity, they have also introduced complex challenges for
employee wellness and resilience.
Employee wellness encompasses the physical, psychological, and social well-being of
workers, whereas resilience refers to the ability of employees to adapt positively in the
face of stress, uncertainty, and organisational change (Cooper & Lu, 2019).
Understanding the interplay between digitisation, wellness, and resilience is crucial in
an era where digital transformation is not a matter of choice but a business necessity.
Digitisation enables flexibility through remote work, automation of repetitive tasks, and
virtual collaboration tools, which can enhance work–life balance and job satisfaction
(Wang et al., 2020). However, it also generates psychosocial risks such as
technostress, work intensification, and blurred boundaries between personal and
professional life (Tarafdar et al., 2019). The COVID-19 pandemic further accelerated
digitisation, highlighting both its potential for resilience-building and the risks of digital
fatigue, inequities in access to technology, and social isolation (Kniffin et al., 2021).
