• Wrong document? Swap it for free
  • Written by students who passed
  • Immediately available after payment
  • Read online or as PDF
Sell
Where do you study
Your language
Document preview thumbnail
Preview 2 out of 9 pages
Exam (elaborations)

Eta Cpp Exam Questions And Verified Detailed Answers |Already Graded A+| 2024/2025 Update

Document preview thumbnail
Preview 2 out of 9 pages

What data elements are MOST critical to the payments professional when comparing a merchant's current statement to the new offer proposed by the payment professional? - ANSWER Volume, average ticket, rate, and transaction fee Using the interchange plus model, which of the following costs can be adjusted during negotiations with the merchant? - ANSWER Acquirer markup What is the MOST appropriate software application for a credit card terminal used by a merchant who wants an automatic batch at the end of the business day? - ANSWER Host capture Which technique is MOST likely to increase a payments professional's success rates? - ANSWER Disclose all pricing and terms prior to contract execution Which of the following is MOST useful as a source for lead generation? - ANSWER Referral partnerships Beginning with the card swipe, which of the following represents the basic movement of a transaction authorization for a credit card terminal? - ANSWER Card readercommunications network- card brand- issuer- card brand- merchant Which entity has the responsibility of querying the TMF/MATCH? - ANSWER Acquirer While prospecting in a retail area, a payments professional notices that most of the merchants use the same service provider. How should the payments professional approach these merchants? - ANSWER Ask the merchant what they like about their current providers and what they would change Which requirement must ALL merchants complete in order to be PCI-compliant? - ANSWER Submit a self-assessment questionnaire (SAQ) A payments professional encounters merchants who have competitive pricing that cannot be matched or beaten. What is the BEST course of action to make the processor aware of the market competition? - ANSWER Obtain copies of merchant processing statements or the competing written offer to share with the employer or corporate office What is the MAIN factor in determining which SAQ a merchant needs to complete for PCI compliance? - ANSWER Type of product/service offered by the merchant A merchant has an existing paper-based gift card program. Which of the following are the MOST important benefits of the merchant converting to an electronic gift card program? - ANSWER Reloadable, reward points, and branding A payments professional notices an extremely large number of EIRF transactions for a client who uses a POS for monthly recurring billing (monthly dues). What is the MOST likely causing this to happen? - ANSWER The merchant does not have the AVS feature turned on During the meeting with a potential merchant, the merchant mentions to the payments profession that, on occasion, credit cards are used to get cash out of the till. How should the payments professional proceed with the conversation? - ANSWER Inform the merchant that this action is a violation of the card brand terms and that the processor would have to act accordingly if they identified the activity Which entity is responsible for merchant payment system acceptance of card network products - ANSWER Agent For most credit card transactions, what is the MAXIMUM numbers of days between the sale and when a dispute request can be initiated? - ANSWER 120 days Which of the following merchants would be considered the highest risk? - ANSWER Time share advertising In a blended pricing method (three tiers, enhanced bill-back), merchant manually enters a VISA card transaction, but forgets to enter the AVS. What is the appropriate interchange category for this transaction? - ANSWER EIRF What information should be discussed at the time of sale in order to BEST establish a credible relationship between the payments professional and the merchant? - ANSWER Discount rates, transaction fees, and settlement fees MasterCard's Convenience Purchases interchange qualification applies to which of the following transactions? - ANSWER Payment for taxi services

Content preview

ETA CPP EXAM QUESTIONS AND VERIFIED DETAILED ANSWERS |ALREADY
GRADED A+| 2024/2025 UPDATE


What data elements are MOST critical to the payments professional when comparing a
merchant's current statement to the new offer proposed by the payment professional? -
✔ANSWER Volume, average ticket, rate, and transaction fee


Using the interchange plus model, which of the following costs can be adjusted during
negotiations with the merchant? - ✔ANSWER Acquirer markup


What is the MOST appropriate software application for a credit card terminal used by a
merchant who wants an automatic batch at the end of the business day? - ✔ANSWER Host
capture


Which technique is MOST likely to increase a payments professional's success rates? -
✔ANSWER Disclose all pricing and terms prior to contract execution



Which of the following is MOST useful as a source for lead generation? - ✔ANSWER Referral
partnerships


Beginning with the card swipe, which of the following represents the basic movement of a
transaction authorization for a credit card terminal? - ✔ANSWER Card reader-
communications network- card brand- issuer- card brand- merchant



Which entity has the responsibility of querying the TMF/MATCH? - ✔ANSWER Acquirer


While prospecting in a retail area, a payments professional notices that most of the merchants
use the same service provider. How should the payments professional approach these
merchants? - ✔ANSWER Ask the merchant what they like about their current providers and
what they would change

, Which requirement must ALL merchants complete in order to be PCI-compliant? - ✔ANSWER
Submit a self-assessment questionnaire (SAQ)


A payments professional encounters merchants who have competitive pricing that cannot be
matched or beaten. What is the BEST course of action to make the processor aware of the
market competition? - ✔ANSWER Obtain copies of merchant processing statements or the
competing written offer to share with the employer or corporate office


What is the MAIN factor in determining which SAQ a merchant needs to complete for PCI
compliance? - ✔ANSWER Type of product/service offered by the merchant


A merchant has an existing paper-based gift card program. Which of the following are the
MOST important benefits of the merchant converting to an electronic gift card program? -
✔ANSWER Reloadable, reward points, and branding


A payments professional notices an extremely large number of EIRF transactions for a client
who uses a POS for monthly recurring billing (monthly dues). What is the MOST likely causing
this to happen? - ✔ANSWER The merchant does not have the AVS feature turned on


During the meeting with a potential merchant, the merchant mentions to the payments
profession that, on occasion, credit cards are used to get cash out of the till. How should the
payments professional proceed with the conversation? - ✔ANSWER Inform the merchant
that this action is a violation of the card brand terms and that the processor would have to act
accordingly if they identified the activity


Which entity is responsible for merchant payment system acceptance of card network products
- ✔ANSWER Agent


For most credit card transactions, what is the MAXIMUM numbers of days between the sale
and when a dispute request can be initiated? - ✔ANSWER 120 days

Document information

Uploaded on
September 12, 2025
Number of pages
9
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers
$12.39

Wrong document? Swap it for free Within 14 days of purchase and before downloading, you can choose a different document. You can simply spend the amount again.
Written by students who passed
Immediately available after payment
Read online or as PDF

Seller avatar
Reputation scores are based on the amount of documents a seller has sold for a fee and the reviews they have received for those documents. There are three levels: Bronze, Silver and Gold. The better the reputation, the more your can rely on the quality of the sellers work.
Vintage
3.5
(4)
Sold
10
Followers
0
Items
531
Last sold
1 month ago



Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can instantly pick a different document that better fits what you're looking for.

Pay as you like, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Working on your references?

Create accurate citations in APA, MLA and Harvard with our free citation generator.

Working on your references?

Frequently asked questions