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Collecting information before composing a message is important primarily
because doing so __________. - helps shape the message
Most routine writing tasks, such as composing e-mail messages or informational
reports, require information that you can collect __________. - informally
Brittany is preparing a market analysis for her business plan and knows she will
have to conduct formal research to gather the information she needs. To conduct
formal research, she should __________. - conduct interviews and surveys
or organize a focus group
According to experts, what is the greatest failing of business writers? - Poor
organization
Which of the following is not an advantage of frontloading? - Eliminates
the need for researching
Business Manager HeatherGuite expects her employees to be displeased or even
hostile when she announces a new work schedule that will become effective next
month. An effective organizational strategy for Heather is to __________. -
explain all background information first