FRHD Empathic Confrontation and the Creative
New: Identifying and Challenging Client Conflict
Exam Questions With 100% Verified Answers
Graded A+
"Mobility" is to "immobility" as cultural intentionality is to ____.
a. stuckness
b. impasse
c. blocked
d. all of the above - d. all of the above
According to the authors, an important goal of interviewing is to move clients
from
a. ideas to feelings.
b. problem focus to person focus.
c. closed questions to open questions.
d. stuckness to intentionality. - d. stuckness to intentionality.
Uncontrollable conflict and discrepancy bring stress to the client resulting in ____.
a. active inhibition of neurons and damaging glucocorticoids and cortisol are
released
b. gradual strengthening of an individual through development of protective
neural structures
c. an ultimate challenge to the counselor
,d. the need to refer the client to the emergency room for medication - a.
active inhibition of neurons and damaging glucocorticoids and cortisol are
released
4. Empathic confrontation is:
a. a direct, harsh challenge guiding clients to face hard issues.
b. a complex of skills requiring observation and listening.
c. seeking clarification by "going against" client idea.
d. the primary skill used by interviewers to cause clients to see their errors. -
a complex of skills requiring observation and listening.
5. Careful listening is one of the most powerful influencing skills. Which one of the
following statements about influencing is NOT true?
a. Paraphrasing is particularly useful when decisions need to be made.
b. Reflection of feeling is useful to feedback of mixed emotions.
c. Direct and firm confrontation helps clients identify their errors.
d. A good summary brings together many thoughts, feelings and behaviors. -
Direct and firm confrontation helps clients identify their errors.
Empathic confrontation is:
a. a direct, harsh challenge guiding clients to face hard issues.
b. a gentle skill that includes listening.
c. seeking clarification by "going against" client ideas.
d. the primary skill used by interviewers. - b. a gentle skill that includes
listening.
, Empathic confrontation is best described as _____________.
a. direct eye contact and a clear voice
b. identifying mixed messages
c. a gentle, but firm, challenge
d. all of the above - c. a gentle, but firm, challenge
As a result of effective and empathic confrontation, a counselor or interviewer
can anticipate that the client will ________.
a. resolve his or her issues
b. move to a more productive topic
c. come up with new ideas, thoughts, and feelings
d. become angry - c. come up with new ideas, thoughts, and feelings
Which one of the following is NOT a technique to supportively challenge or
confront a client?
a. Observe and note discrepancies and conflict.
b. Feed back internal and external discrepancies to the client.
c. Match tonal quality with the client during the feedback of discrepancies.
d. Evaluate the client response and whether there is client change. - c.
Match tonal quality with the client during the feedback of discrepancies.
According to the authors, direct confrontation may be inappropriate for:
a. European-American clients.
b. African-American clients.
c. European-Canadian clients.
New: Identifying and Challenging Client Conflict
Exam Questions With 100% Verified Answers
Graded A+
"Mobility" is to "immobility" as cultural intentionality is to ____.
a. stuckness
b. impasse
c. blocked
d. all of the above - d. all of the above
According to the authors, an important goal of interviewing is to move clients
from
a. ideas to feelings.
b. problem focus to person focus.
c. closed questions to open questions.
d. stuckness to intentionality. - d. stuckness to intentionality.
Uncontrollable conflict and discrepancy bring stress to the client resulting in ____.
a. active inhibition of neurons and damaging glucocorticoids and cortisol are
released
b. gradual strengthening of an individual through development of protective
neural structures
c. an ultimate challenge to the counselor
,d. the need to refer the client to the emergency room for medication - a.
active inhibition of neurons and damaging glucocorticoids and cortisol are
released
4. Empathic confrontation is:
a. a direct, harsh challenge guiding clients to face hard issues.
b. a complex of skills requiring observation and listening.
c. seeking clarification by "going against" client idea.
d. the primary skill used by interviewers to cause clients to see their errors. -
a complex of skills requiring observation and listening.
5. Careful listening is one of the most powerful influencing skills. Which one of the
following statements about influencing is NOT true?
a. Paraphrasing is particularly useful when decisions need to be made.
b. Reflection of feeling is useful to feedback of mixed emotions.
c. Direct and firm confrontation helps clients identify their errors.
d. A good summary brings together many thoughts, feelings and behaviors. -
Direct and firm confrontation helps clients identify their errors.
Empathic confrontation is:
a. a direct, harsh challenge guiding clients to face hard issues.
b. a gentle skill that includes listening.
c. seeking clarification by "going against" client ideas.
d. the primary skill used by interviewers. - b. a gentle skill that includes
listening.
, Empathic confrontation is best described as _____________.
a. direct eye contact and a clear voice
b. identifying mixed messages
c. a gentle, but firm, challenge
d. all of the above - c. a gentle, but firm, challenge
As a result of effective and empathic confrontation, a counselor or interviewer
can anticipate that the client will ________.
a. resolve his or her issues
b. move to a more productive topic
c. come up with new ideas, thoughts, and feelings
d. become angry - c. come up with new ideas, thoughts, and feelings
Which one of the following is NOT a technique to supportively challenge or
confront a client?
a. Observe and note discrepancies and conflict.
b. Feed back internal and external discrepancies to the client.
c. Match tonal quality with the client during the feedback of discrepancies.
d. Evaluate the client response and whether there is client change. - c.
Match tonal quality with the client during the feedback of discrepancies.
According to the authors, direct confrontation may be inappropriate for:
a. European-American clients.
b. African-American clients.
c. European-Canadian clients.
