HRM Mid-term Study guide - Dessler 15th
Test Bank Latest Version
HR Functions - Answer The process of acquiring, training, appraising, and compensating
employees, and of attending to their labor relations, health and safety, and fairness concerns.
-Conducting job analyses
-Planning labor needs and recruiting job candidates
-Selecting job candidates
-Orienting and training new employees
-Managing wages and salaries
-Providing incentives and benefits
-Appraising performance
-Communicating
-Training and developing
-Building relations and engagement
pg. 3
Trends that affect HR - Answer Globalization-Offshoring pg. 10
Technology pg. 12
Workforce Demographics and Diversity pg. 7
On-demand Workers pg. 8
Economic pg. 10
Strategic HR Management - Answer Formulating and executing human resource policies and
practices that produce the employee competencies and behaviors the company needs to
achieve its strategic aims.
pg. 74
Employee engagement and what affects it - Answer Engagement = Morale
Showing employees how the job they are doing affects the big picture and the company's
success increases employee engagement
Reassuring the employee that the work they are doing is meaningful and important
, pg. 294, 85
Distributed HR vs. Centralized HR - Answer Distributing HR roles to line managers
pg. 13
HR staff roles vs. line roles - Answer Staff: Right to assist and advise other managers
Line: Gives managers the right to issue orders to other managers or employees. Authorized to
direct the work of subordinates and is responsible for accomplishing the organization's tasks.
pg. 5
Issues related to the acceptance of diversity - Answer Stereotyping
Discrimination
Tokenism
Ethnocentrism
Gender-role Stereotypes
pg. 53
Uniform Guidelines from the EEOC - Answer Guidelines issues by federal agencies charged
with ensuring compliance with equal employment federal legislation explaining recommended
employer procedures.
pg. 33
Equal Employment Opportunity Law - Answer Cannot discriminate on the basis of race, color,
religion, sex, or national origin with respect to employment
pg. 32
Age discrimination and ADEA - Answer The act prohibiting arbitrary age discrimination and
specifically protecting individuals over 40 years old.
pg. 33
Griggs vs Dukke Power - Answer Legal case where Dukke Power required it's applicants to have
HS diplomas and Griggs claimed this wasn't related to success on the job and resulted in more
blacks being rejected for these jobs. Landmark case because the Supreme Court used it the
define unfair discrimination.
Test Bank Latest Version
HR Functions - Answer The process of acquiring, training, appraising, and compensating
employees, and of attending to their labor relations, health and safety, and fairness concerns.
-Conducting job analyses
-Planning labor needs and recruiting job candidates
-Selecting job candidates
-Orienting and training new employees
-Managing wages and salaries
-Providing incentives and benefits
-Appraising performance
-Communicating
-Training and developing
-Building relations and engagement
pg. 3
Trends that affect HR - Answer Globalization-Offshoring pg. 10
Technology pg. 12
Workforce Demographics and Diversity pg. 7
On-demand Workers pg. 8
Economic pg. 10
Strategic HR Management - Answer Formulating and executing human resource policies and
practices that produce the employee competencies and behaviors the company needs to
achieve its strategic aims.
pg. 74
Employee engagement and what affects it - Answer Engagement = Morale
Showing employees how the job they are doing affects the big picture and the company's
success increases employee engagement
Reassuring the employee that the work they are doing is meaningful and important
, pg. 294, 85
Distributed HR vs. Centralized HR - Answer Distributing HR roles to line managers
pg. 13
HR staff roles vs. line roles - Answer Staff: Right to assist and advise other managers
Line: Gives managers the right to issue orders to other managers or employees. Authorized to
direct the work of subordinates and is responsible for accomplishing the organization's tasks.
pg. 5
Issues related to the acceptance of diversity - Answer Stereotyping
Discrimination
Tokenism
Ethnocentrism
Gender-role Stereotypes
pg. 53
Uniform Guidelines from the EEOC - Answer Guidelines issues by federal agencies charged
with ensuring compliance with equal employment federal legislation explaining recommended
employer procedures.
pg. 33
Equal Employment Opportunity Law - Answer Cannot discriminate on the basis of race, color,
religion, sex, or national origin with respect to employment
pg. 32
Age discrimination and ADEA - Answer The act prohibiting arbitrary age discrimination and
specifically protecting individuals over 40 years old.
pg. 33
Griggs vs Dukke Power - Answer Legal case where Dukke Power required it's applicants to have
HS diplomas and Griggs claimed this wasn't related to success on the job and resulted in more
blacks being rejected for these jobs. Landmark case because the Supreme Court used it the
define unfair discrimination.
