Update 2025-2026
Nurses Bill of Rights - Answers - Created by ANA, helps nurses to improve their work
environment and ensure their ability to provide safe, quality patient care
- Outlines seven premises regarding necessary workplace expectations for sound professional
nursing practice across the United States
- Is a statement of professional rights and not a legal document
Mitigating Violence in the Workplace - Answers - Created by AONE, recognized that violence can
and does happen anywhere.
- Healthy work environments promote positive patient outcomes.
- Everyone in the organization is accountable for upholding foundational behavior standards.
- Addressing workplace violence may increase the effectiveness of nursing practice and patient
care
Physiological Fatigue - Answers Reduced physical capabilities
Objective Fatigue - Answers Reduced Productivity
Subjective Fatigue - Answers Reduced motivation
Non-Physical Workplace Violence - Answers Violence that includes emotional abuse,
intimidation, put downs, harassment, humiliation, and humor at the expense of a colleague
Bullying - Answers Violence that includes undermining and degrading others through the use of
hostile remarks, verbal attacks, threats, taunts, intimidation, and withholding of support
Incivility - Answers Violence that includes showing disdain or disrespect for others through
gossiping, spreading rumors about others, and refusing to assist a coworker
Lateral Violence (Horizontal Violence) - Answers Bullying or incivility between two or more
nurses at the same level
Vertical Violence - Answers Bullying or incivility between a nurse subordinate and someone at a
higher level (e.g., a manager to staff nurse or charge nurse to staff nurse
Third-Party Violence - Answers Violence that is directly or indirectly witnessed another person,
which can jeopardize the sense of safety by both the victim and the witness (secondary victim)
External Violence - Answers Violence perpetrated by outside persons entering the workplace or
when nurses are going to or from the workplace (Criminal intent, ex. rape, assault, armed
robbery, or gangs colliding in ER)
, Sexual Harassment - Answers Inappropriate behavior including sexually based language and/or
unwanted sexual advances or contact
Organizational Violence - Answers Violence that affects the entire health-care organization,
such as unsafe working conditions or excessive workloads (ex. high pt ratios or no security on
standby in the ER). Typically tarnishes reputation of the organization when word leaks out.
Systemic Contributions to Workplace Violence - Answers Factors that include increased
productivity demands, cost containment, stress from fear of litigation, inadequate information
between organization leadership and staff, and expectation for nurses to remain silent about
workplace violence
Individual Contributions to Workplace Violence - Answers A lack of interpersonal coping or
conflict management skills in a person
Indicator for Violent Behavior - Answers A quick list of five observable behaviors that indicate
danger to others
Situational Awareness - Answers The perception of the elements in the environment in a volume
of time and space, the comprehension of their meaning and the projection of their status in the
near future
Healthcare Wide Hazards - Answers OSHA e-tool used to explore the various health and safety
concerns in the hospital setting, such as workplace violence
ART Model - Answers Encourages nurses to speak up and advocate for themselves, rather than
remaining silent.
- - Acknowledge a problem, Recognize choices going forward, and Turn self and others towards
a content environment
Mindful Communication - Answers Communication skill with heightened awareness and
alertness to verbal and non-verbal communication, present-centered awareness, and
acknowledging and accepting each thought and feeling as it is
Authentic Communication - Answers Communication skill with self-discovering by
understanding ones purpose, holding true to and always applying professional values,
establishing enduring relationships and practicing with heart and self discipline
Candid Communication - Answers Communication skill that includes purposefully speaking with
frankness that is free from bias; risking speaking and hearing the truth
Self Deception Awareness Communication - Answers Communication skill that includes
acknowledging a misconception that is favorable to the person who holds the misperception or
failure to see that one has a problem