Zendesk Certification Actual 2025/2026 Questions And 100% Correct Answers

ZENDESK CERTIFICATION ACTUAL 2025/2026 QUESTIONS AND 100% CORRECT ANSWERS What channels does Zendesk offer? - Answer -Email Help Center Twitter Chat Facebook Talk Web Widget Mobile SDK API How many email addresses can you use? - Answer -As many as you want! (no limit)Need assistance on Online classes, Exams & Assignments? Reach out for instant help!! Full Course Assistance, Plagiarism-free Essay Writing, Research Paper, Dissertation, Discussion Posts, etc…. Confidential & Secure services. Tutors are available for all subjects! Email now at: Can you receive/respond to tickets with email addresses outside of Zendesk? - Answer -Yes, it takes extra setting up with forwarding settings. Also can send from these as if it was from Zendesk email as well! Only _____ have access to the incoming tweets; ____ have access once they becoming twickets. - Answer -admins; agents How many Facebook pages can you have on your account? - Answer - Up to 15 The email addresses you use to receive support requests in Zendesk Support are referred to as - Answer -Support addresses If an end-user sends an email to , what will the from line read? - Answer -From (Support Team Name: Acme Help) With personalized replies, what will the end-user see in the from linewhen sending an email to ? - Answer -From Agent Name: Bob (Support Team: Acme Help) Where do you go to add a new Zendesk address? - Answer - AdminChannelsEmailsAdd AddressCreate new Zendesk Address True/False: When you delete a support address, outgoing email notifications will no longer be sent from that address. Any tickets using the deleted support address will be given to the default address. - Answer -True