PN 1002 Midterm Exam Questions and Answers Fully Solved Latest Update 2025-2026
communication is the means to establishing an effective professional relationship. It is through
effective communication that one can convey messages of trust, empathy and caring while
maintaining appropriate and professional boundaries. - Answers intro 1&2
Ineffective communication can inhibit a person's willingness to express ideas, feelings or
concerns which can undermine the professional helping relationship. - Answers intro - 3
Outlined in this essay will be techniques used to successfully establish a professional
relationship. potential barriers which might affect that relationship will be identified. The
consequences of not establishing a pro relationship will be explored as well as possible ways to
manage potential conflict. - Answers intro -4&5&6
concluding sentence - Answers intro -7
effective communication is essential in establidhing a professional relationship. - Answers pro
relationship 1
In health care, therapuetic communication and client-centered communication are both models
of interaction used to provide individualized care and promote client's health and well-being. -
Answers pro relationship 2
Applications of these models include building rapport, asking questions, empathetic listening
and using active listening responses. - Answers pro relationship 3
These techniques are used to facilitate an open expression of thoughts and feelings - Answers
pro relationship 4
genuine desire to know the client as a person; respecting different ways of communicating and
relating to clients as they are; when clients feel valued/accepted they are better able to organize
their thoughts and reveal things that otherwise might not come to mind - Answers building
rapport
encourage clients to tell the story of their illness; ask one question at a time; follow-up
questions can help client's expand on what they have shared; open-ended questions: I wonder if
you could tell me more about yourself, What can I do to help; focused questions: Can you tell me
a little more about... - Answers asking questions
unconditional acceptance of an individual; not offering judgement/evaluation of feelings; convey
understanding of feelings/meaning in other's message - Answers empathetic listening
S-sit facing patient O-keep an open posture L-lean toward speaker E-eye contact R-relax; body
cues; clarification;restatement;paraphrasing; reflection; summarizing;silence and touch -
Answers active listening
communication is the means to establishing an effective professional relationship. It is through
effective communication that one can convey messages of trust, empathy and caring while
maintaining appropriate and professional boundaries. - Answers intro 1&2
Ineffective communication can inhibit a person's willingness to express ideas, feelings or
concerns which can undermine the professional helping relationship. - Answers intro - 3
Outlined in this essay will be techniques used to successfully establish a professional
relationship. potential barriers which might affect that relationship will be identified. The
consequences of not establishing a pro relationship will be explored as well as possible ways to
manage potential conflict. - Answers intro -4&5&6
concluding sentence - Answers intro -7
effective communication is essential in establidhing a professional relationship. - Answers pro
relationship 1
In health care, therapuetic communication and client-centered communication are both models
of interaction used to provide individualized care and promote client's health and well-being. -
Answers pro relationship 2
Applications of these models include building rapport, asking questions, empathetic listening
and using active listening responses. - Answers pro relationship 3
These techniques are used to facilitate an open expression of thoughts and feelings - Answers
pro relationship 4
genuine desire to know the client as a person; respecting different ways of communicating and
relating to clients as they are; when clients feel valued/accepted they are better able to organize
their thoughts and reveal things that otherwise might not come to mind - Answers building
rapport
encourage clients to tell the story of their illness; ask one question at a time; follow-up
questions can help client's expand on what they have shared; open-ended questions: I wonder if
you could tell me more about yourself, What can I do to help; focused questions: Can you tell me
a little more about... - Answers asking questions
unconditional acceptance of an individual; not offering judgement/evaluation of feelings; convey
understanding of feelings/meaning in other's message - Answers empathetic listening
S-sit facing patient O-keep an open posture L-lean toward speaker E-eye contact R-relax; body
cues; clarification;restatement;paraphrasing; reflection; summarizing;silence and touch -
Answers active listening
