ACTUAL Exam Questions and CORRECT
Answers
Reliability Coordinator (RC) - CORRECT ANSWER Responsible for ensuring the
reliability of the Bulk Electric System (BES)
Transmission Operator (TOP) - CORRECT ANSWER Responsible for the safe and
reliable operation of the transmission system
Balancing Authority (BA) - CORRECT ANSWER Responsible for maintaining the
balance between generation and load
Interchange Authority - CORRECT ANSWER Responsible for managing the interchange
of power between different entities
Resource Planner - CORRECT ANSWER Responsible for planning and coordinating the
resources needed for reliable operation
Planning Coordinator - CORRECT ANSWER Responsible for coordinating the planning
of transmission system expansions
Transmission Service Provider - CORRECT ANSWER Responsible for providing
transmission services to customers
Transmission Planner - CORRECT ANSWER Responsible for planning the expansion and
improvement of the transmission system
Regional Transmission Expansion Planning - CORRECT ANSWER Long-term planning
process to address reliability, public policy, market efficiency, and operational performance
, Communications 3-Part Communication - CORRECT ANSWER Required when issuing
or receiving an operating instruction in normal or emergency conditions
Operating Instruction - CORRECT ANSWER Command by operating personnel to change
or preserve the state, status, output, or input of the Bulk Electric System (BES)
All Call - CORRECT ANSWER One-way communication to member companies, used for
operational, informational, and emergency procedures
Crew Resource Management-Threat and Error Management (CRM-TEM) Model - CORRECT
ANSWER Framework for managing threats and errors in reliable operations
Unscheduled Data Outages - CORRECT ANSWER Outages of RTUs/Devices or EMS
that require replacement or repair
Secure Data File Transfer - CORRECT ANSWER Transfer of critical data to PJM during
alternate communications
Scheduled Data Outages - CORRECT ANSWER Planned outages that may affect ICCP
link or data exchange with PJM
System significant changes - CORRECT ANSWER Changes in equipment, generation, or
transformer tap that require verbal notification to PJM Dispatch Office
Data Exchange - CORRECT ANSWER Process of exchanging data between PJM and
member companies
Generation Shift Factor (GSF) - CORRECT ANSWER Change in generation MW output
that will appear on a line or facility