Men vs. women communication
men: less verbal, more likely to initiate and be direct
Women: disclose more personal info, active listeners eliciting
conversation
AIDET
Acknowledge
Introduce
Duration
Explanation
Thank You
Some barriers to communication
asking personal questions, giving personal opinion, changing
subject, false reassurance, etc.
SBAR
situation
background
assessment
recommendation
motivational interviewing
encourages pt to share their thoughts, beliefs, fears, and
concerns with aim of changing their behavior
Lateral violence
, workplace bullying
leads to poor communication, poor pt care, it is less likely that
errors will be reported
Review ABCDs of professional communication document
https://moodleilp.bellarmine.edu/pluginfile.php/346519/
mod_resource/content/1/
ABCDs_of_Professional_Introductions__Teaching.3.pdf
Silence Kills article
https://moodleilp.bellarmine.edu/pluginfile.php/346518/
mod_resource/content/1/silencekills%20%281%29.pdf
Talks about how the majority of health care workers have
concerns about their coworkers, yet very few of them speak up.
Those who do usually provide better care and are leaders
amount their colleagues. Often times 1% of people are willing to
speak up to physicians.
Spirituality
an awareness of one's inner self and a sense of connection to a
higher being, nature, or some purpose greater than oneself
spirituality vs. religion
spirituality is much broader than religion.
Religion is a specific system of practices associated w/ a
particular denomination, sect, or form of worship. Organized
beliefs and worship.
self-transcendance