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MEDCA PHLEBOTOMY EXAM WITH QUESTIONS AND
VERIFIED ANSWERS|| LATEST UPDATE 2024/2025
Work duties of a phlebotomist technician can be categorized into 4 categories -
(answers)Equipment
Procedure
Patient Care
Patient Information
Equipment - (answers)- phlebotomists must ensure that all equipment and areas
used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present - disposal of
needles and other used supplies
Procedure - (answers)- correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of
collection tubes/devices
- completing and submitting documents needed to lab
Patient Care - (answers)- reassuring patients, as some may have fear of needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure -
monitoring patient during procedure to prevent movement or fainting
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Patient Information - (answers)- patients' rights must be respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test results - providing
accurate documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods - (answers)Include the use of data-based methods
in order to reach improvement
Include flow charts and pareto charts
Flowchart - (answers)- used to break out components into diagrams in order to
understand a process
Pareto Chart - (answers)- bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? -
(answers)Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
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What is included in quality control records - (answers)Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
Where can phlebotomists work? - (answers)Hospital
Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital - (answers)institution which provides medical and surgical treatment
Clinic - (answers)institution or hospital department focusing on diagnosis and care
of outpatients
Doctor's Office - (answers)suite/office where doctors receive and treat patients
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Laboratory - (answers)building or room where tests are performed to evaluate
specimens in order to diagnose medical conditions
Blood Bank - (answers)institution where blood is collected from donors, and then
stored and prepared for transfusion
Research Firm - (answers)institution equipped for scientific/medical research that
may specialize in basic research or on specific areas
Pharmaceutical Firm - (answers)institution that develops and markets drugs for
use as medications
How must all needles be discarded? - (answers)intact
What does it mean if an infection is classified as nosocomical - (answers)A patient
developed the infection while they were in the hospital that was not present
before entering the hospital
What is included in the chain of infection - (answers)source
susceptible host
poor isolation technique
Hygiene - (answers)wash hands with soap and water if they are visibly dirty
MEDCA PHLEBOTOMY EXAM WITH QUESTIONS AND
VERIFIED ANSWERS|| LATEST UPDATE 2024/2025
Work duties of a phlebotomist technician can be categorized into 4 categories -
(answers)Equipment
Procedure
Patient Care
Patient Information
Equipment - (answers)- phlebotomists must ensure that all equipment and areas
used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present - disposal of
needles and other used supplies
Procedure - (answers)- correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of
collection tubes/devices
- completing and submitting documents needed to lab
Patient Care - (answers)- reassuring patients, as some may have fear of needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure -
monitoring patient during procedure to prevent movement or fainting
,2|Page
Patient Information - (answers)- patients' rights must be respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test results - providing
accurate documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods - (answers)Include the use of data-based methods
in order to reach improvement
Include flow charts and pareto charts
Flowchart - (answers)- used to break out components into diagrams in order to
understand a process
Pareto Chart - (answers)- bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? -
(answers)Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
,3|Page
What is included in quality control records - (answers)Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
Where can phlebotomists work? - (answers)Hospital
Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital - (answers)institution which provides medical and surgical treatment
Clinic - (answers)institution or hospital department focusing on diagnosis and care
of outpatients
Doctor's Office - (answers)suite/office where doctors receive and treat patients
, 4|Page
Laboratory - (answers)building or room where tests are performed to evaluate
specimens in order to diagnose medical conditions
Blood Bank - (answers)institution where blood is collected from donors, and then
stored and prepared for transfusion
Research Firm - (answers)institution equipped for scientific/medical research that
may specialize in basic research or on specific areas
Pharmaceutical Firm - (answers)institution that develops and markets drugs for
use as medications
How must all needles be discarded? - (answers)intact
What does it mean if an infection is classified as nosocomical - (answers)A patient
developed the infection while they were in the hospital that was not present
before entering the hospital
What is included in the chain of infection - (answers)source
susceptible host
poor isolation technique
Hygiene - (answers)wash hands with soap and water if they are visibly dirty