, Contents
Chapter 1: The Strategic Role of Human Resources Management
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Chapter 2: The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces
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Chapter 3: Human Resources Management and Technology
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Chapter 4: Designing and Analyzing Jobs
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Chapter 5: Human Resources Planning
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Chapter 6: Recruitment
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Chapter 7: Selection
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Chapter 8: Onboarding and Training
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Chapter 9: Career and Management Development
st st st st st 9-1
Chapter 10: Performance Management
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Chapter 11: Strategic Pay Plans
st st st st 11-1
Chapter 12: Pay-for-Performance and Financial Incentives
st st st st st 12-1
Chapter 13: Employee Benefits and Services
st st st st st 13-1
Chapter 14: Occupational Health and Safety
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Chapter 15: Managing Employee Separations_ Turnover, Communication, and Employee Engagement
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Chapter 16: Labour Relations
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Chapter 17: Managing Human Resources in a Global Business
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,Human Resources Management in Canada, 15Ce (Dessler) Chapte
st st st st st st s t
r 01: The Strategic Role of Human Resources Management
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1. Human resources management involves
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A) management techniques for controlling people at work. st st st st st st
B) concepts and techniques used in leading people at work.
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C) the management of people in organizations.
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D) all managerial activities.
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E) concepts and techniques for organizing work activities.
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QuestionID: 01-01 st
Objective: 1.1— st
Define what human resources management [HRM] is and analyze how it relates to the management process and n
st st st st st st st st st st st st st st st st st
on-HR managers.
st
Answer: C) the management of people in organizations.
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2. The knowledge, education, training, skills, and expertise of a firm's workers are known as
st st st st st st st st st st st st st
A) management's philosophy. st
B) human capital. st
C) physical capital. st
D) production capital. st
E) cultural diversity. st
QuestionID: 01-02 st
Objective: 1.1— st
Define what human resources management [HRM] is and analyze how it relates to the management process and n
st st st st st st st st st st st st st st st st st
on-HR managers.
st
Answer: B) human capital.
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3. HRM involves formulating and implementing HRM systems that are aligned with the organization's strategy t
st st st st st st st st st st st st st st
o ensure the workforce has competencies and behaviours required to achieve the organization's strategic objecti
st st st st st st st st st st st st st st
ves.
a True
st
b False
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QuestionID: 01-03 st
Objective: 1.1— st
Define what human resources management [HRM] is and analyze how it relates to the management process and n
st st st st st st st st st st st st st st st st st
on-HR managers.
st
Answer: a. True st st
1
Copyright © 2023 Pearson Canada Inc.
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, 4. Define HRM (1 point) and briefly describe (3 points) three activities of a "human resources manager".
st st st st st st st st st st st st st st st
QuestionID: 01-04 st
Objective: 1.1— st
Define what human resources management [HRM] is and analyze how it relates to the management process and n
st st st st st st st st st st st st st st st st st
on-HR managers.
st
2
Copyright © 2023 Pearson Canada Inc.
st st st st st
Chapter 1: The Strategic Role of Human Resources Management
st st st st st st st st 1-1
Chapter 2: The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces
st st st st st st st st st st st 2-1
Chapter 3: Human Resources Management and Technology
st st st st st st 3-1
Chapter 4: Designing and Analyzing Jobs
st st st st st 4-1
Chapter 5: Human Resources Planning
st st st st 5-1
Chapter 6: Recruitment
st st 6-1
Chapter 7: Selection
st st 7-1
Chapter 8: Onboarding and Training
st st st st 8-1
Chapter 9: Career and Management Development
st st st st st 9-1
Chapter 10: Performance Management
st st st 10-1
Chapter 11: Strategic Pay Plans
st st st st 11-1
Chapter 12: Pay-for-Performance and Financial Incentives
st st st st st 12-1
Chapter 13: Employee Benefits and Services
st st st st st 13-1
Chapter 14: Occupational Health and Safety
st st st st st 14-1
Chapter 15: Managing Employee Separations_ Turnover, Communication, and Employee Engagement
st st st st st st st st st 15-1
Chapter 16: Labour Relations
st st st 16-1
Chapter 17: Managing Human Resources in a Global Business
st st st st st st st st 17-1
,Human Resources Management in Canada, 15Ce (Dessler) Chapte
st st st st st st s t
r 01: The Strategic Role of Human Resources Management
st st st st st st st st
1. Human resources management involves
st st st
A) management techniques for controlling people at work. st st st st st st
B) concepts and techniques used in leading people at work.
st st st st st st st st
C) the management of people in organizations.
st st st st st
D) all managerial activities.
st st
E) concepts and techniques for organizing work activities.
st st st st st st
QuestionID: 01-01 st
Objective: 1.1— st
Define what human resources management [HRM] is and analyze how it relates to the management process and n
st st st st st st st st st st st st st st st st st
on-HR managers.
st
Answer: C) the management of people in organizations.
st st st st st st st
2. The knowledge, education, training, skills, and expertise of a firm's workers are known as
st st st st st st st st st st st st st
A) management's philosophy. st
B) human capital. st
C) physical capital. st
D) production capital. st
E) cultural diversity. st
QuestionID: 01-02 st
Objective: 1.1— st
Define what human resources management [HRM] is and analyze how it relates to the management process and n
st st st st st st st st st st st st st st st st st
on-HR managers.
st
Answer: B) human capital.
st st st
3. HRM involves formulating and implementing HRM systems that are aligned with the organization's strategy t
st st st st st st st st st st st st st st
o ensure the workforce has competencies and behaviours required to achieve the organization's strategic objecti
st st st st st st st st st st st st st st
ves.
a True
st
b False
st
QuestionID: 01-03 st
Objective: 1.1— st
Define what human resources management [HRM] is and analyze how it relates to the management process and n
st st st st st st st st st st st st st st st st st
on-HR managers.
st
Answer: a. True st st
1
Copyright © 2023 Pearson Canada Inc.
st st st st st
, 4. Define HRM (1 point) and briefly describe (3 points) three activities of a "human resources manager".
st st st st st st st st st st st st st st st
QuestionID: 01-04 st
Objective: 1.1— st
Define what human resources management [HRM] is and analyze how it relates to the management process and n
st st st st st st st st st st st st st st st st st
on-HR managers.
st
2
Copyright © 2023 Pearson Canada Inc.
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