QUESTIONS AND ANSWERS |UPDATED VERSION 2025/2026| ALREADY
GRADED A+
1. Globalization - ANSWER Worldwide integration of businesses and talent.
2. Technology Change - ANSWER Rapid advancements affecting business operations and
threats.
3. Top Level Managers - ANSWER Senior executives overseeing overall organizational
management.
4. Middle-Level Managers - ANSWER Translating top-level goals into specific objectives.
5. Frontline Managers - ANSWER Supervising daily operations and employee performance.
6. Decision Roles - ANSWER Managerial responsibilities in decision-making processes.
7. Informational Roles - ANSWER Roles focused on communication and information
dissemination.
8. Interpersonal Roles - ANSWER Roles involving relationship management and networking.
9. Technical Skills - ANSWER Ability to perform specialized tasks effectively.
10. Conceptual Skills - ANSWER Problem-solving and critical thinking abilities.
11. Emotional Intelligence - ANSWER Understanding and managing emotions in oneself and
others.
, 12. Social Capital - ANSWER Goodwill derived from social relationships.
13. External Environment - ANSWER Forces outside a firm affecting its operations.
14. Microenvironment - ANSWER Immediate external factors influencing organizations.
15. Inputs - ANSWER Resources transformed into products by organizations.
16. Outputs - ANSWER Products and services created by organizations.
17. Barriers to Entry - ANSWER Conditions preventing new competitors from entering
markets.
18. Supply Chain Management - ANSWER Managing materials acquisition and product
distribution.
19. Collaboration - ANSWER Effective communication across organizational units.
20. Coopetition - ANSWER Simultaneous competition and cooperation among firms.
21. Knowledge Management - ANSWER Practices for leveraging organizational intellectual
resources.
22. Competitive Advantage - ANSWER Factors contributing to superior organizational
performance.
23. Innovation - ANSWER Strategic goal of continual adaptation and improvement.