WGU - D073 EXAM 2025\2026 WITH
100% CORRECT ANSWERS
An employee was recently promoted to an executive level management position in an
organization.Which type of planning will this employee manage in this new role?
a. tactical
b. strategic
c. operational
d. contingency Answer✔✔ - b. strategic
A manager is asked to initiate activities that will support environmental scanning.
Which activity should be used by this manager for this purpose?
a. reviewing production
b. monitoring competitors
c. setting the advertising budget
d. implementing a new program Answer✔✔ - b. monitoring competitors
A manager, who is acting as an internal consultant, is asked for a product recommendation.
Which activity is this manager performing?
a. overseeing the work of subordinates
b. coordinating work with several departments
,c. developing a comprehensive long-range plan
d. determining appropriate software to be purchased Answer✔✔ - d. determining appropriate software
to be purchased
A manager is responsible for controlling and overseeing a small company.
Which management attribute is needed to undertake this set of responsibilities?
a. risk-taker
b. changemaker
c. visionary
d. resource allocator Answer✔✔ - d. resource allocator
The chief operating officer (COO) of an organization understands how the various parts of the system
are interdependent. The COO also recognizes how the smooth operation of the organization produces
value for customers.
Which type of leadership skill is being illustrated by this COO?
a. technical
b. conceptual
c. interpersonal
d. problem-solving Answer✔✔ - b. conceptual
A professional is widely recognized in an organization as an effective leader based on a track record of
effective interaction with all staff members. The professional consistently handles any situation, positive
or negative, that may evolve and does so without using systematic rewards or punishments.
Which theory of leadership describes this professional's effectiveness as a manager?
,a. trait
b. behavioral
c. contingency
d. transactional Answer✔✔ - c. contingency
A manager is focused on how well employees work together as a unit.
Which attribute of leadership is this manager exhibiting?
a. influencing change
b. developing relationships
c. specifying the bottom line
d. creating strategic direction Answer✔✔ - b. developing relationships
An organization has developed a new product that it believes will be very popular during the coming
holiday season and wants to make sure it sells as many units as possible.
Which strategic operations decision should this organization make to meet this goal?
a. Offering the product for a short period of time as a trial
b. Analyzing fixed and variable costs for each unit to be produced
c. Adding a second shift of workers to help meet customer demand
d. Establishing a quality control plan in the existing manufacturing plant Answer✔✔ - c. Adding a second
shift of workers to help meet customer demand
A new chief executive officer (CEO) is reviewing the duties of the position. The CEO is especially
concerned about meeting the responsibilities associated with the strategic functions of the organization.
Which activity will be part of these functions?
, a. Marketing management
b. Contracting with vendors
c. Increasing website traffic
d. Being a good corporate citizen Answer✔✔ - a. Marketing management
Which short-term goal addresses a strategic operations decision to meet increased customer demand?
a. Increasing production output by hiring more labor
b. Decreasing production costs per unit manufactured
c. Identifying production processes to measure quality
d. Securing third-party contractors to evaluate business Answer✔✔ - a. Increasing production output by
hiring more labor
A manager is planning long term to track revenue performance and return on investment for
shareholders.
Which component of the SMART goals has this manager captured in this goal?
a. Specific
b. Realistic
c. Measurable
d. Time-bound Answer✔✔ - c. Measurable
A manager sets a company-wide goal of completely eliminating the company's dependence on fossil
fuels for production within the next two years.
Which aspect of SMART goal planning does this represent?
a. Time-bound
b. Realistic
100% CORRECT ANSWERS
An employee was recently promoted to an executive level management position in an
organization.Which type of planning will this employee manage in this new role?
a. tactical
b. strategic
c. operational
d. contingency Answer✔✔ - b. strategic
A manager is asked to initiate activities that will support environmental scanning.
Which activity should be used by this manager for this purpose?
a. reviewing production
b. monitoring competitors
c. setting the advertising budget
d. implementing a new program Answer✔✔ - b. monitoring competitors
A manager, who is acting as an internal consultant, is asked for a product recommendation.
Which activity is this manager performing?
a. overseeing the work of subordinates
b. coordinating work with several departments
,c. developing a comprehensive long-range plan
d. determining appropriate software to be purchased Answer✔✔ - d. determining appropriate software
to be purchased
A manager is responsible for controlling and overseeing a small company.
Which management attribute is needed to undertake this set of responsibilities?
a. risk-taker
b. changemaker
c. visionary
d. resource allocator Answer✔✔ - d. resource allocator
The chief operating officer (COO) of an organization understands how the various parts of the system
are interdependent. The COO also recognizes how the smooth operation of the organization produces
value for customers.
Which type of leadership skill is being illustrated by this COO?
a. technical
b. conceptual
c. interpersonal
d. problem-solving Answer✔✔ - b. conceptual
A professional is widely recognized in an organization as an effective leader based on a track record of
effective interaction with all staff members. The professional consistently handles any situation, positive
or negative, that may evolve and does so without using systematic rewards or punishments.
Which theory of leadership describes this professional's effectiveness as a manager?
,a. trait
b. behavioral
c. contingency
d. transactional Answer✔✔ - c. contingency
A manager is focused on how well employees work together as a unit.
Which attribute of leadership is this manager exhibiting?
a. influencing change
b. developing relationships
c. specifying the bottom line
d. creating strategic direction Answer✔✔ - b. developing relationships
An organization has developed a new product that it believes will be very popular during the coming
holiday season and wants to make sure it sells as many units as possible.
Which strategic operations decision should this organization make to meet this goal?
a. Offering the product for a short period of time as a trial
b. Analyzing fixed and variable costs for each unit to be produced
c. Adding a second shift of workers to help meet customer demand
d. Establishing a quality control plan in the existing manufacturing plant Answer✔✔ - c. Adding a second
shift of workers to help meet customer demand
A new chief executive officer (CEO) is reviewing the duties of the position. The CEO is especially
concerned about meeting the responsibilities associated with the strategic functions of the organization.
Which activity will be part of these functions?
, a. Marketing management
b. Contracting with vendors
c. Increasing website traffic
d. Being a good corporate citizen Answer✔✔ - a. Marketing management
Which short-term goal addresses a strategic operations decision to meet increased customer demand?
a. Increasing production output by hiring more labor
b. Decreasing production costs per unit manufactured
c. Identifying production processes to measure quality
d. Securing third-party contractors to evaluate business Answer✔✔ - a. Increasing production output by
hiring more labor
A manager is planning long term to track revenue performance and return on investment for
shareholders.
Which component of the SMART goals has this manager captured in this goal?
a. Specific
b. Realistic
c. Measurable
d. Time-bound Answer✔✔ - c. Measurable
A manager sets a company-wide goal of completely eliminating the company's dependence on fossil
fuels for production within the next two years.
Which aspect of SMART goal planning does this represent?
a. Time-bound
b. Realistic
