NSG 441 LEADERSHIP EXAM 3 MODULES 5 & 6
Nurses Bill of Rights - Answer -- Created by ANA, helps nurses to improve their work
environment and ensure their ability to provide safe, quality patient care
- Outlines seven premises regarding necessary workplace expectations for sound
professional nursing practice across the United States
- Is a statement of professional rights and not a legal document
Mitigating Violence in the Workplace - Answer -- Created by AONE, recognized that
violence can and does happen anywhere.
- Healthy work environments promote positive patient outcomes.
- Everyone in the organization is accountable for upholding foundational behavior
standards.
- Addressing workplace violence may increase the effectiveness of nursing practice and
patient care
Physiological Fatigue - Answer -Reduced physical capabilities
Objective Fatigue - Answer -Reduced Productivity
Subjective Fatigue - Answer -Reduced motivation
Non-Physical Workplace Violence - Answer -Violence that includes emotional abuse,
intimidation, put downs, harassment, humiliation, and humor at the expense of a
colleague
Bullying - Answer -Violence that includes undermining and degrading others through
the use of hostile remarks, verbal attacks, threats, taunts, intimidation, and withholding
of support
Incivility - Answer -Violence that includes showing disdain or disrespect for others
through gossiping, spreading rumors about others, and refusing to assist a coworker
Lateral Violence (Horizontal Violence) - Answer -Bullying or incivility between two or
more nurses at the same level
Vertical Violence - Answer -Bullying or incivility between a nurse subordinate and
someone at a higher level (e.g., a manager to staff nurse or charge nurse to staff nurse
Third-Party Violence - Answer -Violence that is directly or indirectly witnessed another
person, which can jeopardize the sense of safety by both the victim and the witness
(secondary victim)
, External Violence - Answer -Violence perpetrated by outside persons entering the
workplace or when nurses are going to or from the workplace (Criminal intent, ex. rape,
assault, armed robbery, or gangs colliding in ER)
Sexual Harassment - Answer -Inappropriate behavior including sexually based
language and/or unwanted sexual advances or contact
Organizational Violence - Answer -Violence that affects the entire health-care
organization, such as unsafe working conditions or excessive workloads (ex. high pt
ratios or no security on standby in the ER). Typically tarnishes reputation of the
organization when word leaks out.
Systemic Contributions to Workplace Violence - Answer -Factors that include increased
productivity demands, cost containment, stress from fear of litigation, inadequate
information between organization leadership and staff, and expectation for nurses to
remain silent about workplace violence
Individual Contributions to Workplace Violence - Answer -A lack of interpersonal coping
or conflict management skills in a person
Indicator for Violent Behavior - Answer -A quick list of five observable behaviors that
indicate danger to others
Situational Awareness - Answer -The perception of the elements in the environment in
a volume of time and space, the comprehension of their meaning and the projection of
their status in the near future
Healthcare Wide Hazards - Answer -OSHA e-tool used to explore the various health
and safety concerns in the hospital setting, such as workplace violence
ART Model - Answer -Encourages nurses to speak up and advocate for themselves,
rather than remaining silent.
- - Acknowledge a problem, Recognize choices going forward, and Turn self and others
towards a content environment
Mindful Communication - Answer -Communication skill with heightened awareness and
alertness to verbal and non-verbal communication, present-centered awareness, and
acknowledging and accepting each thought and feeling as it is
Authentic Communication - Answer -Communication skill with self-discovering by
understanding ones purpose, holding true to and always applying professional values,
establishing enduring relationships and practicing with heart and self discipline
Candid Communication - Answer -Communication skill that includes purposefully
speaking with frankness that is free from bias; risking speaking and hearing the truth
Nurses Bill of Rights - Answer -- Created by ANA, helps nurses to improve their work
environment and ensure their ability to provide safe, quality patient care
- Outlines seven premises regarding necessary workplace expectations for sound
professional nursing practice across the United States
- Is a statement of professional rights and not a legal document
Mitigating Violence in the Workplace - Answer -- Created by AONE, recognized that
violence can and does happen anywhere.
- Healthy work environments promote positive patient outcomes.
- Everyone in the organization is accountable for upholding foundational behavior
standards.
- Addressing workplace violence may increase the effectiveness of nursing practice and
patient care
Physiological Fatigue - Answer -Reduced physical capabilities
Objective Fatigue - Answer -Reduced Productivity
Subjective Fatigue - Answer -Reduced motivation
Non-Physical Workplace Violence - Answer -Violence that includes emotional abuse,
intimidation, put downs, harassment, humiliation, and humor at the expense of a
colleague
Bullying - Answer -Violence that includes undermining and degrading others through
the use of hostile remarks, verbal attacks, threats, taunts, intimidation, and withholding
of support
Incivility - Answer -Violence that includes showing disdain or disrespect for others
through gossiping, spreading rumors about others, and refusing to assist a coworker
Lateral Violence (Horizontal Violence) - Answer -Bullying or incivility between two or
more nurses at the same level
Vertical Violence - Answer -Bullying or incivility between a nurse subordinate and
someone at a higher level (e.g., a manager to staff nurse or charge nurse to staff nurse
Third-Party Violence - Answer -Violence that is directly or indirectly witnessed another
person, which can jeopardize the sense of safety by both the victim and the witness
(secondary victim)
, External Violence - Answer -Violence perpetrated by outside persons entering the
workplace or when nurses are going to or from the workplace (Criminal intent, ex. rape,
assault, armed robbery, or gangs colliding in ER)
Sexual Harassment - Answer -Inappropriate behavior including sexually based
language and/or unwanted sexual advances or contact
Organizational Violence - Answer -Violence that affects the entire health-care
organization, such as unsafe working conditions or excessive workloads (ex. high pt
ratios or no security on standby in the ER). Typically tarnishes reputation of the
organization when word leaks out.
Systemic Contributions to Workplace Violence - Answer -Factors that include increased
productivity demands, cost containment, stress from fear of litigation, inadequate
information between organization leadership and staff, and expectation for nurses to
remain silent about workplace violence
Individual Contributions to Workplace Violence - Answer -A lack of interpersonal coping
or conflict management skills in a person
Indicator for Violent Behavior - Answer -A quick list of five observable behaviors that
indicate danger to others
Situational Awareness - Answer -The perception of the elements in the environment in
a volume of time and space, the comprehension of their meaning and the projection of
their status in the near future
Healthcare Wide Hazards - Answer -OSHA e-tool used to explore the various health
and safety concerns in the hospital setting, such as workplace violence
ART Model - Answer -Encourages nurses to speak up and advocate for themselves,
rather than remaining silent.
- - Acknowledge a problem, Recognize choices going forward, and Turn self and others
towards a content environment
Mindful Communication - Answer -Communication skill with heightened awareness and
alertness to verbal and non-verbal communication, present-centered awareness, and
acknowledging and accepting each thought and feeling as it is
Authentic Communication - Answer -Communication skill with self-discovering by
understanding ones purpose, holding true to and always applying professional values,
establishing enduring relationships and practicing with heart and self discipline
Candid Communication - Answer -Communication skill that includes purposefully
speaking with frankness that is free from bias; risking speaking and hearing the truth
