CTS 120 MIDTERM EXAM STUDY GUIDE WITH ALL
CORRECT & 100% VERIFIED ANSWERS|UPDATED TO
PASS
Which of the following questions should you ask the customer to avoid creating more problems as
you attempt to repair the customer's laptop? ✔Correct answer-Is the laptop under warranty? Is
the data backed up? Specifically whats the current symptoms?
What kind of memory module do most laptops use? ✔Correct answer-SO-DIMM
When disassembling and then reassembling a laptop, which part might be designed for a single use
only and will need to be replaced when putting the laptop back together? ✔Correct answer-plastic
screws
What's another way to reboot a Windows 10 computer into Windows RE? ✔Correct answer-Shift+
restart
Besides UEFI, what other type of firmware might you see on a motherboard? ✔Correct answer-
BIOS
How can you reset the UEFI/BIOS passwords in the event that this information is lost or forgotten.
✔Correct answer-Set a jumper on the motherboard
Which partitioning system must a drive have in order to be listed as a UEFI boot device? ✔Correct
answer-GPT
Currently, the motherboard is set to boot from either a UEFI device or a legacy BIOS device, and the
one HDD boots as a legacy device. If you change the motherboard to boot only in UEFI mode, what
can you do to this HDD so that it will still work as a boot device for this system? ✔Correct answer-
Convert the HDD to GPT
Which of the following is a Microsoft desktop virtualization option that is so well integrated with the
Windows 7 host OS that it will allow you to launch a virtual machine and an application program
within it from the host OS simply by double-clicking on a file of the type required by the application?
✔Correct answer-Windows virtual PC
Which of the following creates a virtual machine without requiring a host OS? ✔Correct answer-
Type 1 hypervisor
This describes a virtual environment into which you can install and run Windows or Linux.
✔Correct answer-Desktop Virtualization
What software emulates the hardware on which an operating system runs? ✔Correct answer-
Hypervisor
This term describes a dedicated terminal or software installed on a PC; it is used to connect to a
server and work in a server-hosted environment. ✔Correct answer-thin client
CORRECT & 100% VERIFIED ANSWERS|UPDATED TO
PASS
Which of the following questions should you ask the customer to avoid creating more problems as
you attempt to repair the customer's laptop? ✔Correct answer-Is the laptop under warranty? Is
the data backed up? Specifically whats the current symptoms?
What kind of memory module do most laptops use? ✔Correct answer-SO-DIMM
When disassembling and then reassembling a laptop, which part might be designed for a single use
only and will need to be replaced when putting the laptop back together? ✔Correct answer-plastic
screws
What's another way to reboot a Windows 10 computer into Windows RE? ✔Correct answer-Shift+
restart
Besides UEFI, what other type of firmware might you see on a motherboard? ✔Correct answer-
BIOS
How can you reset the UEFI/BIOS passwords in the event that this information is lost or forgotten.
✔Correct answer-Set a jumper on the motherboard
Which partitioning system must a drive have in order to be listed as a UEFI boot device? ✔Correct
answer-GPT
Currently, the motherboard is set to boot from either a UEFI device or a legacy BIOS device, and the
one HDD boots as a legacy device. If you change the motherboard to boot only in UEFI mode, what
can you do to this HDD so that it will still work as a boot device for this system? ✔Correct answer-
Convert the HDD to GPT
Which of the following is a Microsoft desktop virtualization option that is so well integrated with the
Windows 7 host OS that it will allow you to launch a virtual machine and an application program
within it from the host OS simply by double-clicking on a file of the type required by the application?
✔Correct answer-Windows virtual PC
Which of the following creates a virtual machine without requiring a host OS? ✔Correct answer-
Type 1 hypervisor
This describes a virtual environment into which you can install and run Windows or Linux.
✔Correct answer-Desktop Virtualization
What software emulates the hardware on which an operating system runs? ✔Correct answer-
Hypervisor
This term describes a dedicated terminal or software installed on a PC; it is used to connect to a
server and work in a server-hosted environment. ✔Correct answer-thin client
