Fire Officer II Exam |126 Questions and Answers
Has the Special Dates Assignment been completed and submitted? - -Yes
-The United States agency that provides overall fire policy and coordination is the: - -
United States Fire Administration (USFA)
-Under the Department of Homeland Security, the point of contact for emergency
management is: - -Federal Emergency Management Agency (FEMA)
-When faced with change, the effective company officer will - -create a climate for positive
change
-Regarding interagency and intergovernmental agreements, the Fire Officer II must be
aware of: - -Both A and C are correct
(the existence of the agreements
&
the local protocols require to activate them)
-One purpose of an employee evaluation is to: - -determine whether a person is
functioning relative to the needs of the department.
-One of the purposes of performance evaluations is to: - -document work history
-5.2.2 perfmce eval 2
Corrective action is: - -used when an employee repeats a violation for which preventive
action was taken.
-Regarding policy/ procedure change or development, process analysis usually occurs
when a: - -system or process is first established
-When faced with change, the effective company officer will: - -create a climate for positive
change.
-A form of contract between the employee and the supervisor that identifies specific
performance improvement that must be completed by specific date is a: - -Work/
performance improvement plan
-At the beginning of a member counseling session, an officer should: - -describe the
member behavior that the officer has observed.
-A model for creating a cohesive team from a group of individuals. Which of the following
is the correct five-stages of development? - -forming
storming
, norming
performing
adjourning
-Coaching: - -Both A & C are correct
(can take place in a group setting
&
can take place individually)
-Corrective action is: - -used when an employee repeats a violation for which preventive
action was taken.
-Counseling: - -should be performed in private
-Directions: read the following statements regarding rules, procedures, and guideline
changes and then select your answer form A-D.
Statement 1: Groups working together usually have their own set of informal rules,
guidelines, and procedures.
Statement 2: Informal rules, guidelines, and procedures can be much stronger or
persuasive then formal ones.
Statement 3: When the company officer is recommending a change in rules, guidelines, and
procedures, the group's informal ones should be considered. - -All statements are correct
-Statement 1: The officer should begin an evaluation session by explaining that an
evaluation is a tool to help document how well the employee is performing his/her duties.
Statement 2: the session should be informal
Statement 3: the performance evaluation should include the quantity and quality of the
employee's work.. - -Statement 1 & 3 are correct
Statement 2 is incorrect
-Statement 1: If an employee's work performance is found to be substandard, a work
improvement plan may be in order.
Statement 2: The best way to correct substandard work performance is with an employee
evaluation.
Statement 3: A work performance improvement plan is a form of contract between the
member and the fire department. - -Statement 1 & 2 are correct
Statement 3 is incorrect
-Statement 1: Discipline or termination proceedings may be justified when it becomes
apparent that an employee is unable or unwilling to meet the minimum employment
standard.
Statement 2: Failure to discipline or terminate an employee can create resentment within
the workforce.
Statement 3: Discipline should be punitive rather than constructive and remedical. - -All
statements are true
Has the Special Dates Assignment been completed and submitted? - -Yes
-The United States agency that provides overall fire policy and coordination is the: - -
United States Fire Administration (USFA)
-Under the Department of Homeland Security, the point of contact for emergency
management is: - -Federal Emergency Management Agency (FEMA)
-When faced with change, the effective company officer will - -create a climate for positive
change
-Regarding interagency and intergovernmental agreements, the Fire Officer II must be
aware of: - -Both A and C are correct
(the existence of the agreements
&
the local protocols require to activate them)
-One purpose of an employee evaluation is to: - -determine whether a person is
functioning relative to the needs of the department.
-One of the purposes of performance evaluations is to: - -document work history
-5.2.2 perfmce eval 2
Corrective action is: - -used when an employee repeats a violation for which preventive
action was taken.
-Regarding policy/ procedure change or development, process analysis usually occurs
when a: - -system or process is first established
-When faced with change, the effective company officer will: - -create a climate for positive
change.
-A form of contract between the employee and the supervisor that identifies specific
performance improvement that must be completed by specific date is a: - -Work/
performance improvement plan
-At the beginning of a member counseling session, an officer should: - -describe the
member behavior that the officer has observed.
-A model for creating a cohesive team from a group of individuals. Which of the following
is the correct five-stages of development? - -forming
storming
, norming
performing
adjourning
-Coaching: - -Both A & C are correct
(can take place in a group setting
&
can take place individually)
-Corrective action is: - -used when an employee repeats a violation for which preventive
action was taken.
-Counseling: - -should be performed in private
-Directions: read the following statements regarding rules, procedures, and guideline
changes and then select your answer form A-D.
Statement 1: Groups working together usually have their own set of informal rules,
guidelines, and procedures.
Statement 2: Informal rules, guidelines, and procedures can be much stronger or
persuasive then formal ones.
Statement 3: When the company officer is recommending a change in rules, guidelines, and
procedures, the group's informal ones should be considered. - -All statements are correct
-Statement 1: The officer should begin an evaluation session by explaining that an
evaluation is a tool to help document how well the employee is performing his/her duties.
Statement 2: the session should be informal
Statement 3: the performance evaluation should include the quantity and quality of the
employee's work.. - -Statement 1 & 3 are correct
Statement 2 is incorrect
-Statement 1: If an employee's work performance is found to be substandard, a work
improvement plan may be in order.
Statement 2: The best way to correct substandard work performance is with an employee
evaluation.
Statement 3: A work performance improvement plan is a form of contract between the
member and the fire department. - -Statement 1 & 2 are correct
Statement 3 is incorrect
-Statement 1: Discipline or termination proceedings may be justified when it becomes
apparent that an employee is unable or unwilling to meet the minimum employment
standard.
Statement 2: Failure to discipline or terminate an employee can create resentment within
the workforce.
Statement 3: Discipline should be punitive rather than constructive and remedical. - -All
statements are true
