MEDCA PHLEBOTOMY EXAM QUESTIONS AND ANSWERS.

MEDCA PHLEBOTOMY EXAM QUESTIONS AND ANSWERS. Work duties of a phlebotomist technician can be categorized into 4 categories - correct answer Equipment Procedure Patient Care Patient Information Equipment - correct answer - phlebotomists must ensure that all equipment and areas used are sterile - equipment includes needles, bandages, gauzes, tubes, other collection devices, as well as labels for tubes - tracking supplies to ensure that proper amounts are always present - disposal of needles and other used supplies Procedure - correct answer - correct puncture or incision of patient's skin - collecting the correct amount of blood or other fluids - correct labeling of collection tubes/devices - completing and submitting documents needed to lab Patient Care - correct answer - reassuring patients, as some may have fear of needles - being able to answer questions that patients may have - verifying patient information to ensure accuracy of tests or procedure - monitoring patient during procedure to prevent movement or fainting Patient Information - correct answer - patients' rights must be respected - keeping patients' medical records confidential - accurate documentation of collection, ordered tests, and test results - providing accurate documentation to the laboratory to ensure performance of tests ordered by physician MEDCA PHLEBOTOMY EXAM QUESTIONS AND ANSWERS Quality Improvement Methods - correct answer Include the use of data-based methods in order to reach improvement Include flow charts and pareto charts Flowchart - correct answer - used to break out components into diagrams in order to understand a process Pareto Chart - correct answer - bar charts are made that show the frequency of problems What does quality improvement for specimen collection involve? - correct answer Technique of Phlebotomist Frequency of hematoma Recollection Rates What is included in quality control records - correct answer Expiration Date Stability Information Storage Information Proper Use Precision of testing supplies/reagents Accuracy of testing supplies/reagents Where can phlebotomists work? - correct answer Hospital Clinic Doctor's office Laboratories Blood Banks Research Firms Pharmaceutical Firms Hospital - correct answer institution which provides medical and surgical treatment Clinic - correct answer institution or hospital department focusing on diagnosis and care of outpatients Doctor's Office - correct answer suite/office where doctors receive and treat patients Laboratory - correct answer building or room where tests are performed to evaluate specimens in order to diagnose medical conditions Blood Bank - correct answer institution where blood is collected from donors, and then stored and prepared for transfusion Research Firm - correct answer institution equipped for scientific/medical research that may specialize in basic research or on specific areas Pharmaceutical Firm - correct answer institution that develops and markets drugs for use as medications How must all needles be discarded? - correct answer intact What does it mean if an infection is classified as nosocomical - correct answer A patient developed the infection while they were in the hospital that was not present before entering the hospital What is included in the chain of infection - correct answer source susceptible host poor isolation technique Hygiene - correct answer wash hands with soap and water if they are visibly dirty good hand-hygiene techniques reduce number of outbreaks of infections hand washing is the single most important way to prevent spread of infection Equipment used to control infections - correct answer gloves, masks, goggles, gowns, or coats autoclaves (instruments for sterilizing under pressure) Emergency Needle Stick Information - correct answer if exposed to blood due to a needle stick or other sharp object, wash needle stick and cut with soap and water flush mouth, eyes, and skin with water report the incident to a supervisor seek medical treatment .