Fire officer principles and practices 4th edition
Exam |387 questions and Answers
Leading cause of EEOC filings within a Dept. - -Failure to act by a supervisor when an
actionable item occurs.
-Pre req for fire officer 1 based on NFPA 1021 - -FF II
-IAFC identifies fire officer II Level as a ____________ fire officer - -Manager
-Hostile work environment applies to which of the following situations - -Broad range of
situations where employee feels discriminated
-Political subdivision established by state or county gov. With sole purpose of providing
fire protection within a defined geographic area. - -Fire protection dist.
-Organization that represents the interest of volunteer fire service - -National volunteer
fire council
-Supervising officer is classified as what - -Fire Officer 1
-Organization defines and publishes the requirement for various levels of fire officer - -
International association of fire chiefs
-Term used in the make up of many fire Departments across the nation to include more
minorities - -Diversity
-Act of directing or guiding others in a course of action according to Fayol - -Leading
-Fire officer enforcing a Dept policy that is unpopular with labor - -Officer is most likely a
member of the same bargaining unit as the fire fighter they supervise
-Fire officer IV job function normally would be - -Chief Officer
-Federal agency that established the national incident management system which is
standard for emergency med in us - -FEMA
-Four functions of management - -Planning
Organizing
Leading
Controlling
-Basis of a strong positive supervisor/employee relationship - -Open and honest
communication
,-Employee files a hostile work workplace complaint within the fire Dept. Most cases with
whom they file the complaint - -Company officer
-Company officer does not agree with new policy to enforce what should you do - -Seek
clarification in private but enforce the policy as directed
-Mediator dealing with problems management and labor contract negotiations - -Third
party who is neutral
-Equal opportunity act of 1972 amended the civil rights act of 1964 and expanded its
coverage to include public and private employers with _________ or more employees - -15
-Based on NIFRS What percentage of the average fire Dept. Workload involves firefighting
- -Less then 10 percent
-Organization of a fire Dept can be examined based on - -Function geography and staffing
-What is an important element of the beginning of shift report given by the company
officer to a supervising officer - -All reports from the previous shift has been completed
-Copy officers can strengthen their abilities and develop has relationships with their
supervisors by doing which of the following - -Make appropriate decisions at your level of
responsibility
-What suggestions did commissioners Stapleton offered to officers to help them learn and
develop - -Maintain a personal journal where you record incidents you ran in how you
manage them
-What is the root cause of most conflict between labor and management during contract
negotiations - -Failure to manage the relationship between the two parties
-In terms of how many fire department is staffed text identifies three types of departments
what are those three types - -volunteer, combination, career
-What is the primary source of funding for most fire departments - -Sales and real estate
taxes
-In what year was the international Association of firefighters established - -February 28
1918
-Which of the following might be considered an important notification that falls within the
Chiefs no surprise rule - -Fire fighter on duty injury
-What is the term for the maximum number of personnel or activities that can be
effectively controlled by one individual - -Span of control
, -Which of the following is the most common complaint that local government is found
liable for all involved in an EEOC complaint - -Failure to investigate the complaint
-How did the Chiefs trumpet or Google come to be a symbol of authority in the fire Service
- -Before electronic amplification devices officers would give orders through these devices
-Ethical choices are based on - -A value system
-What is the level of fire training for most private industry or ERT's - -Incipient fire
brigade
-The first organize volunteer fire company in the United States was founded in what city -
-Philadelphia, Union fire company formed in 1735 by Ben Franklin
-The ability of an officer to project an image of being in control of a stressful situation is
known as - -Command presence
-What type of document is written to define an operational or administrator method to be
filed routinely for the performance of designated operations or actions - -Standard
operating procedures
-What principle of Fire department organization is based on each fire fighter reporting to
only one supervisor - -Unity of command
-Which of the following is established by federal or state law but is in Forest at the
company level - -Rules or regulations
-Which of the following is a factor in communities moving from all volunteer fire
Department to either a combination for career department - -Increase in the demand for a
fire response
-What change has taken place for a fire fighter during the second benchmark the
traditional career - -Promotes to the position of a company/supervisor
-What is one duty that would be expected of a fire officer II but not necessarily the fire
officer I - -Supervising a multiunit emergency operation
-Which level of professional Credentialing is given to an officer who has demonstrated
proficiency education experience professional development and community involvement -
-CFO Chief fire officer
-Employee behavior that requires an immediate correction correct of action by the
supervisor - -Actionable item
-What does EEOC stand for - -Equal employment opportunity commission
Exam |387 questions and Answers
Leading cause of EEOC filings within a Dept. - -Failure to act by a supervisor when an
actionable item occurs.
-Pre req for fire officer 1 based on NFPA 1021 - -FF II
-IAFC identifies fire officer II Level as a ____________ fire officer - -Manager
-Hostile work environment applies to which of the following situations - -Broad range of
situations where employee feels discriminated
-Political subdivision established by state or county gov. With sole purpose of providing
fire protection within a defined geographic area. - -Fire protection dist.
-Organization that represents the interest of volunteer fire service - -National volunteer
fire council
-Supervising officer is classified as what - -Fire Officer 1
-Organization defines and publishes the requirement for various levels of fire officer - -
International association of fire chiefs
-Term used in the make up of many fire Departments across the nation to include more
minorities - -Diversity
-Act of directing or guiding others in a course of action according to Fayol - -Leading
-Fire officer enforcing a Dept policy that is unpopular with labor - -Officer is most likely a
member of the same bargaining unit as the fire fighter they supervise
-Fire officer IV job function normally would be - -Chief Officer
-Federal agency that established the national incident management system which is
standard for emergency med in us - -FEMA
-Four functions of management - -Planning
Organizing
Leading
Controlling
-Basis of a strong positive supervisor/employee relationship - -Open and honest
communication
,-Employee files a hostile work workplace complaint within the fire Dept. Most cases with
whom they file the complaint - -Company officer
-Company officer does not agree with new policy to enforce what should you do - -Seek
clarification in private but enforce the policy as directed
-Mediator dealing with problems management and labor contract negotiations - -Third
party who is neutral
-Equal opportunity act of 1972 amended the civil rights act of 1964 and expanded its
coverage to include public and private employers with _________ or more employees - -15
-Based on NIFRS What percentage of the average fire Dept. Workload involves firefighting
- -Less then 10 percent
-Organization of a fire Dept can be examined based on - -Function geography and staffing
-What is an important element of the beginning of shift report given by the company
officer to a supervising officer - -All reports from the previous shift has been completed
-Copy officers can strengthen their abilities and develop has relationships with their
supervisors by doing which of the following - -Make appropriate decisions at your level of
responsibility
-What suggestions did commissioners Stapleton offered to officers to help them learn and
develop - -Maintain a personal journal where you record incidents you ran in how you
manage them
-What is the root cause of most conflict between labor and management during contract
negotiations - -Failure to manage the relationship between the two parties
-In terms of how many fire department is staffed text identifies three types of departments
what are those three types - -volunteer, combination, career
-What is the primary source of funding for most fire departments - -Sales and real estate
taxes
-In what year was the international Association of firefighters established - -February 28
1918
-Which of the following might be considered an important notification that falls within the
Chiefs no surprise rule - -Fire fighter on duty injury
-What is the term for the maximum number of personnel or activities that can be
effectively controlled by one individual - -Span of control
, -Which of the following is the most common complaint that local government is found
liable for all involved in an EEOC complaint - -Failure to investigate the complaint
-How did the Chiefs trumpet or Google come to be a symbol of authority in the fire Service
- -Before electronic amplification devices officers would give orders through these devices
-Ethical choices are based on - -A value system
-What is the level of fire training for most private industry or ERT's - -Incipient fire
brigade
-The first organize volunteer fire company in the United States was founded in what city -
-Philadelphia, Union fire company formed in 1735 by Ben Franklin
-The ability of an officer to project an image of being in control of a stressful situation is
known as - -Command presence
-What type of document is written to define an operational or administrator method to be
filed routinely for the performance of designated operations or actions - -Standard
operating procedures
-What principle of Fire department organization is based on each fire fighter reporting to
only one supervisor - -Unity of command
-Which of the following is established by federal or state law but is in Forest at the
company level - -Rules or regulations
-Which of the following is a factor in communities moving from all volunteer fire
Department to either a combination for career department - -Increase in the demand for a
fire response
-What change has taken place for a fire fighter during the second benchmark the
traditional career - -Promotes to the position of a company/supervisor
-What is one duty that would be expected of a fire officer II but not necessarily the fire
officer I - -Supervising a multiunit emergency operation
-Which level of professional Credentialing is given to an officer who has demonstrated
proficiency education experience professional development and community involvement -
-CFO Chief fire officer
-Employee behavior that requires an immediate correction correct of action by the
supervisor - -Actionable item
-What does EEOC stand for - -Equal employment opportunity commission
