State farm auto external claim Resource Certification Exam |Verified Questions with Correct Answers (Newest Update 2025 | 2026.

State farm auto external claim Resource Certification Exam |Verified Questions with Correct Answers (Newest Update 2025 | 2026. Quiz_________________? A "Y" in the prior damage indicator portion of the estimator fact sheet indicates damage may exist from a prior loss. T or F - Answer True Quiz_________________? According to current State Farm guidelines, its ACCEPTABLE to specify aftermarket/ non- oem mechanical parts (radiators, exhaust, suspension components) on State Farm estimates. T or F - Answer True Quiz_________________? According to current State Farm guidelines, its ACCEPTABLE to specify aftermarket/non- oem Sheet metal ( Hoods, Fenders, Deck lids) on State Farm estimates T or F - Answer False Quiz_________________? According to current State Farm guidelines, its ACCEPTABLE to specify recycled sheet metal (hoods, fenders, deck lids) on State Farm estimates. T or F - Answer True Quiz_________________? According to State Farm Guidelines, would betterment potentially apply when refinishing a complete vehicle? Yes or No - Answer Yes Quiz_________________? An insured's 2 year old dodge caravan with 14,000 miles involved in a flood loss resulting in damage to the transmission. The transmission is replaced with a recycled part. The original factory warranty is 6 years/ 60,000 miles. What is State Farms promise of customer satisfaction on the recycled transmission? A.)As long as you own your vehicle B.)One year C.)The length of time the OEM would have warranted its new replacement transmission or the remainder of the automobile manufacture's warranty- Whichever is longer D.)At least one year or for the duration of the existing manufacturer's warranty E.)Limited lifetime warranty - Answer The length of time the OEM would have warranted its new replacement transmission or the remainder of the automobile manufacture's warranty- Whichever is longer Quiz_________________? Generally Paint and material charges are calculated by: A.)Hourly Rate B.)Percentage of refinish time (Percent Multiplier) C.)Pre-defined range of hours and rates (Paint table) D.)A refinish materials calculator (RMC) E.)None of the above F.)All the above - Answer F.)All the above