a
lOMoAR cPSD|
a 11700591
TEST BANK For
Human Resources Management in Canada
15th Canadian Edition by Gary Dessler
Chapters 1 - 17
, a
lOMoAR cPSD|
a 11700591
, a
lOMoAR cPSD|
a 11700591
AnswersaareaatatheaendaofaeachaChapter
Chaptera1
MULTIPLEaCHOICE. Chooseatheaoneaalternativeathatabestacompletesatheastatementaoraanswersatheaquestion.
1) Humanaresourcesamanagementarefersato:
A) theamanagementaofapeopleainaorganizations.
B) conceptsaandatechniquesaforaorganizingaworkaactivities.
C) allamanagerialaactivities.
D) conceptsaandatechniquesausedainaleadingapeopleaatawork.
E) managementatechniquesaforacontrollingapeopleaatawork.
2) Theaknowledge,aeducation,atraining,askills,aandaexpertiseaofaaafirm'saworkersaisaknownaas:
A) physicalacapital.
B) management'saphilosophy.
C) humanacapital.
D) productionacapital.
E) culturaladiversity.
3) Humanaresourcesapracticesathatasupportastrategyainclude:
A) performanceamanagement.
B) productionascheduling.
C) policiesaandaprocedures.
D) staffingapractices.
E) rewardsapractices.
4) AacompanyautilizesaaasystematoameasureatheaimpactaofaHumanaResourcesawhichabalancesameasuresarelatingat
oafinancialaresults,acustomers,ainternalabusinessaprocessesaandahumanacapitalamanagement.aThisasystemaisaknowsaasa
the:
A) HRIS.
B) balancedastrategy.
C) HumanaCapitalaIndex.
D) balancedascorecard.
E) noneaofatheaabove.
5) Youahaveabeenataskedawithabuildingaemployeeaengagementaatatheafirmayouaworkafor.aStrategicahumanar
esourcesainitiativesayouawouldaconsideraimplementingainclude:
A) employeearecognitionaprogramsaandamanagementadevelopmentaprograms.
B) diversityaprograms.
C) employeearecognitionaprograms.
D) employeearelationsaactivity.
E) jobadesignaindicators.
6) HRadepartmentastaffamembersaareatraditionallyainvolvedainakeyaoperationalaresponsibilities.aWhichaofatheaf
ollowingaisaanaoperationalaresponsibility?
A) settingagoalsaandaobjectives
B) collectingametrics
C) analyzingametrics
D) interpretingahumanarightalaws
E) interpretingahealthaandasafetyalegislation
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lOMoAR cPSD|
a 11700591
7) Beingacompletelyafamiliarawithaemploymentalegislation,aHRapoliciesaandaprocedures,acollectiveaagreement
s,aandatheaoutcomeaofarecentaarbitrationahearingsaandacourtadecisionsaisamostacloselyarelatedawithawhichaofatheafollo
wingaHRaactivities?
A) servingaasaaaconsultant
B) formulatingapoliciesaandaprocedures
C) offeringaadvice
D) providingaservices
E) servingaasaaachangeaagent
8) Theapracticeaofacontractingawithaoutsideavendorsatoahandleaspecifiedafunctionsaonaaapermanentabasisaisa
knownaas
A) hiringatemporaryaemployees.
B) payrollaandabenefitsaadministration.
C) contractaadministration.
D) outsourcing.
E) labour-managementarelations.
9) Theacompany'saplanaforahowaitawillabalanceaitsainternalastrengthsaandaweaknessesawithaexternala
opportunitiesaandathreatsainaorderatoamaintainacompetitiveaadvantageaisaknownaas
A) HRastrategy.
B) strategy.
C) environmentalascanning.
D) policiesaandaprocedures.
E) noneaofatheaabove.
10) RitaaisatheaHRaDirectoraofaaamanufacturingacompany.aShearecentlyaundertookaresearchatoaidentifyacompet
itoracompensationaandaincentiveaplans,ainformationaaboutapendingalegislativeachangesaandaavailabilityaofatalentain
athealabouramarketaforatheaupcomingastrategicaplanningameeting.aRitaawasaconducting:
A) environmentalascanning.
B) anaemployeeaengagementasurvey.
C) anaexternalamarketasurvey.
D) anaenvrionmentalastudy.
E) anaexternalaopportunities/threatsastudy.
11) TheaHRamanageraofaSmitha&aYuacompanyawasaheavilyainvolvedainaaadownsizingaexerciseaofatheacompany'sas
alesaforceadueatoaanaeconomicadownturn.aHeawasaalsoainvolvedainaarrangingaforaoutplacementaservicesaandaemploye
earetentionaprogramsaasawellaasarestructuringaofatheabusinessafollowingatheadownsizing.aThisaisaanaexampleaofaHR'sar
oleain:
A) formulatingastrategy.
B) operationalaactivities.
C) environmentalascanning.
D) environmentalascanningaandaexecutingastrategy.
E) executingastrategy.
12) Theacoreavalues,abeliefs,aandaassumptionsathataareawidelyasharedabyamembersaofaanaorganizationaareaknowna
as:
A) organizationalaclimate.
B) theastrategicaplan.
C) theamissionastatement.
D) organizationalaculture.
E) theapervadingaatmosphere.
lOMoAR cPSD|
a 11700591
TEST BANK For
Human Resources Management in Canada
15th Canadian Edition by Gary Dessler
Chapters 1 - 17
, a
lOMoAR cPSD|
a 11700591
, a
lOMoAR cPSD|
a 11700591
AnswersaareaatatheaendaofaeachaChapter
Chaptera1
MULTIPLEaCHOICE. Chooseatheaoneaalternativeathatabestacompletesatheastatementaoraanswersatheaquestion.
1) Humanaresourcesamanagementarefersato:
A) theamanagementaofapeopleainaorganizations.
B) conceptsaandatechniquesaforaorganizingaworkaactivities.
C) allamanagerialaactivities.
D) conceptsaandatechniquesausedainaleadingapeopleaatawork.
E) managementatechniquesaforacontrollingapeopleaatawork.
2) Theaknowledge,aeducation,atraining,askills,aandaexpertiseaofaaafirm'saworkersaisaknownaas:
A) physicalacapital.
B) management'saphilosophy.
C) humanacapital.
D) productionacapital.
E) culturaladiversity.
3) Humanaresourcesapracticesathatasupportastrategyainclude:
A) performanceamanagement.
B) productionascheduling.
C) policiesaandaprocedures.
D) staffingapractices.
E) rewardsapractices.
4) AacompanyautilizesaaasystematoameasureatheaimpactaofaHumanaResourcesawhichabalancesameasuresarelatingat
oafinancialaresults,acustomers,ainternalabusinessaprocessesaandahumanacapitalamanagement.aThisasystemaisaknowsaasa
the:
A) HRIS.
B) balancedastrategy.
C) HumanaCapitalaIndex.
D) balancedascorecard.
E) noneaofatheaabove.
5) Youahaveabeenataskedawithabuildingaemployeeaengagementaatatheafirmayouaworkafor.aStrategicahumanar
esourcesainitiativesayouawouldaconsideraimplementingainclude:
A) employeearecognitionaprogramsaandamanagementadevelopmentaprograms.
B) diversityaprograms.
C) employeearecognitionaprograms.
D) employeearelationsaactivity.
E) jobadesignaindicators.
6) HRadepartmentastaffamembersaareatraditionallyainvolvedainakeyaoperationalaresponsibilities.aWhichaofatheaf
ollowingaisaanaoperationalaresponsibility?
A) settingagoalsaandaobjectives
B) collectingametrics
C) analyzingametrics
D) interpretingahumanarightalaws
E) interpretingahealthaandasafetyalegislation
, a
lOMoAR cPSD|
a 11700591
7) Beingacompletelyafamiliarawithaemploymentalegislation,aHRapoliciesaandaprocedures,acollectiveaagreement
s,aandatheaoutcomeaofarecentaarbitrationahearingsaandacourtadecisionsaisamostacloselyarelatedawithawhichaofatheafollo
wingaHRaactivities?
A) servingaasaaaconsultant
B) formulatingapoliciesaandaprocedures
C) offeringaadvice
D) providingaservices
E) servingaasaaachangeaagent
8) Theapracticeaofacontractingawithaoutsideavendorsatoahandleaspecifiedafunctionsaonaaapermanentabasisaisa
knownaas
A) hiringatemporaryaemployees.
B) payrollaandabenefitsaadministration.
C) contractaadministration.
D) outsourcing.
E) labour-managementarelations.
9) Theacompany'saplanaforahowaitawillabalanceaitsainternalastrengthsaandaweaknessesawithaexternala
opportunitiesaandathreatsainaorderatoamaintainacompetitiveaadvantageaisaknownaas
A) HRastrategy.
B) strategy.
C) environmentalascanning.
D) policiesaandaprocedures.
E) noneaofatheaabove.
10) RitaaisatheaHRaDirectoraofaaamanufacturingacompany.aShearecentlyaundertookaresearchatoaidentifyacompet
itoracompensationaandaincentiveaplans,ainformationaaboutapendingalegislativeachangesaandaavailabilityaofatalentain
athealabouramarketaforatheaupcomingastrategicaplanningameeting.aRitaawasaconducting:
A) environmentalascanning.
B) anaemployeeaengagementasurvey.
C) anaexternalamarketasurvey.
D) anaenvrionmentalastudy.
E) anaexternalaopportunities/threatsastudy.
11) TheaHRamanageraofaSmitha&aYuacompanyawasaheavilyainvolvedainaaadownsizingaexerciseaofatheacompany'sas
alesaforceadueatoaanaeconomicadownturn.aHeawasaalsoainvolvedainaarrangingaforaoutplacementaservicesaandaemploye
earetentionaprogramsaasawellaasarestructuringaofatheabusinessafollowingatheadownsizing.aThisaisaanaexampleaofaHR'sar
oleain:
A) formulatingastrategy.
B) operationalaactivities.
C) environmentalascanning.
D) environmentalascanningaandaexecutingastrategy.
E) executingastrategy.
12) Theacoreavalues,abeliefs,aandaassumptionsathataareawidelyasharedabyamembersaofaanaorganizationaareaknowna
as:
A) organizationalaclimate.
B) theastrategicaplan.
C) theamissionastatement.
D) organizationalaculture.
E) theapervadingaatmosphere.
