COMPLETE SOLUTIONS!!
Explicit knowledge is different from tacit knowledge in that Answer - explicit
knowledge can be easily articulated.
Natasha uses her personal experiences to transfer knowledge from herself to
others on the team. This is an example of explicit knowledge. Answer - FALSE
A major pressure point for training is Answer - poor or substandard job
performance.Correct
Presentation methods are most effective for Answer - conveying new facts and
different philosophies.
Manager's support is the degree to which trainees' managers emphasize the
importance of attending training programs. Answer - TRUE
Instructional designers at the Tectron Corporation are developing a
presentation skills training program for managers. They started by conducting a
needs assessment to determine training objectives. Which of the following
would be the next stage in the training design process? Answer - ensuring
employees' readiness for trainingCorrect
In the first step of the training process, person analysis and _________blank
are often conducted at the same time. Answer - task analysis
,Management trainees at the PNX Corporation participate in a learning activity
where they are placed into realistic work situations and required to make
decisions about how to respond to various challenges. PNX Corporation is using
Answer - simulations
The SPX Corporation hires industrial engineering students from the local
university to work full time for a semester where the focus is on combining on-
the-job training and classroom-based instruction, enhancing the professional
development of students. This is an example of Answer - apprenticeship
Trainers at the Riverdale Corporation need to evaluate the degree to which
new hires have acquired knowledge of various scientific concepts and
principles to support their work on research teams. Which method should they
use in this situation? Answer - work samples
Which of the following is true regarding the attribute approach to performance
management? Answer - It is easy to develop and is generalizable across
organizations and strategies.
Gautam Morris, a customer service manager at the Royal Corporation,
conducted his performance reviews of his 10 direct reports by ranking them
from the highest performer to the lowest performer. This is an example of an
alternation ranking.
Group starts Answer - FALSE
Melinda Long, a finance manager at the Mills Corporation, likes to give average
ratings to all of her direct reports regardless of their actual level of
performance. This is an example of which rating error? Answer - central
tendency
, Quality specialists at the Rocket Corporation collected data on the different
types of breakdowns in production employee job performance and plotted
them in a bar chart showing the relative frequency of these different
performance problems. This is an example of a Pareto analysis. Answer - TRUE
Kayley Washington, an IT manager at the Venus International Corporation, met
with each of her direct reports to assess the degree to which they were
achieving the goals specified in their performance improvement plans. This is
an example of Answer - performance appraisal
General managers at the Forrest Corporation scheduled a meeting to discuss
the process for conducting performance reviews of all employees in the
company. The purpose of the meeting was to clarify rating standards and best
practices for ensuring that performance was evaluated consistently across
managers and to reduce the influence of rating errors and politics on
appraisals. This is an example of a Answer - calibration meeting
ScoreSet Incorporated decided to implement a new performance management
system. It consisted of a form that included a list of five traits used to evaluate
all the employees. The manager considered one employee at a time and, on a
continuum with different scale points, circled the number that signified how
much of a particular trait the individual has. Which type of performance
management system is ScoreSet Incorporated using? Answer - graphic rating
scale
In the graphic rating scale, the rater Answer - considers one employee at a
time, circling the number that signifies how much of that trait the individual
has.
_________blank is a factor to be considered in analyzing poor performance.
Answer - input